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Google India / Tez Complaints & Reviews

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Updated: Aug 31, 2025
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Google India / Tez reviews & complaints page 16

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A
Abhay Prabhakar
Apr 8, 2021
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I bookee a ticket through g pay upi transaction id is[protected] but ticket not booked and transaction is under process but amount deducted from bank on dated 08 March 2021. So please refund my amount
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Google India / Tez customer support has been notified about the posted complaint.
Apr 08, 2021
Updated by Abhay Prabhakar
Please refund my amount
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    A
    abhyas50
    Apr 7, 2021
    Resolved
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    I have made transaction of 1881 for new tata sky connection on 5 APR 2021, money has been deducted from my account but not received at tata sky end. it has been 3 days now i dont have confirmation about the transaction. Please look into it.

    Amount : 1881
    Payment mode: Google Pay
    +1 photos
    Apr 10, 2021
    Complaint marked as Resolved 
    Money received
    Google India / Tez customer support has been notified about the posted complaint.
    can you please update
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      P
      Priyanka09321
      Apr 6, 2021
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      I am not able to reset my Gmail account's password since 27th March. It has been 11 days now and I am trying to contact google team via different ways, but they are not responding. I am stuck in an infinite loop as Gmail is asking for verification code from the same email itself for which I need to recover the password. If I had the access to that account, why would I reset the account in the first place? I have my mobile number registered with that account.
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        M
        MuraliKrishh
        Apr 2, 2021
        Resolved
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        Resolved

        Address: Delhi
        Website: Google pay app

        Sir, I have done an UPI transaction for Rs.10, 000/- through Google pay on dec 3rd 2020 which is linked to my SBI account.Transaction status is showing successful for me but amount not credited to beneficiary.I have waited for seven days, amount neither credited back to me nor to beneficiary.i have complained to SBI UPI support and they replied as transaction successful and credited to beneficiary on the same day mentioning one account number which is not beneficiary's actually.That account is Google Digital India services Pvt Ltd account.when I called Google pay customer service, they are telling that they are only third party platform, kindly contact your bank for raising charge back on beneficiary bank.Even for mail also they are not replying.My SBI bank raised charge back on beneficiary bank(Axis Bank) and they rejected it.kindly resolve my issue and refund my amount as it's almost 4 months over since my money got stuck
        +3 photos
        Aug 9, 2021
        Complaint marked as Resolved 
        Google India / Tez customer support has been notified about the posted complaint.
        Hi, we regret the inconvenience caused and request you to liaise up with the remitting bank from where the money has been debited for further assistance in referred matter. Regards, Team Axis Bank.
        MuraliKrishh's [Complaint's author] reply, Apr 30, 2021
        Sir I contacted my remitting bank(sbi) and made a complaint against them to Banking Ombudsman . SBI replied that Transaction successful from their end and they have raised charge back on axis bank but axis bank rejected the charge back claiming the transaction is successful.
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          A
          Ankit Yadav Sikandarpuriya
          Apr 2, 2021
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          Address: Sikanderpur

          Please check my account and transition
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            S
            Sangana Venkata Reddy
            Mar 31, 2021
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            Recharge Failed but Amount not return

            I am venkata reddy, iwas recharged on 16th oct 2020 to airtel prepaid number amount of 598 through googlepay
            but it was failed and not return still now here is the information about transaction

            Transaction date[protected]
            recharge : airtel prepaid
            mobile number:+91 [protected]
            amount:598
            bank account:********1746
            Transaction ID:[protected]

            still now amount not received...
            +2 photos
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            K
            Kishore1995
            Mar 31, 2021
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            I’ve sent a money to wrong person in Gpay. I request you to reverse the transferred amount to my bank.
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              J
              jaysmathews
              from Chennai, Tamil Nadu
              Mar 29, 2021
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              I was done the Rs 4500 transaction on 5th mar, that was Time out response but amount got debited and didn't credit to other acc, and when I checked in gpay app its shows under process and mentioned as if the amount got debited it will reverse in 3 working days.. But now almost 25 days over still its showing as processing and called the customer care for resolution but they said " our technical team is working we will get back to you as soon as possible " still my amount is not reversed no proper update also from g pay customer service
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                G
                Gautam velip
                Mar 25, 2021
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                On 30th june 2020 I recharge BSNL Rs. 100 it got failed but money debited from my account.
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                  G
                  Gautam velip
                  Mar 25, 2021
                  Jul 11, 2023
                  This thread was updated on Jul 11, 2023
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                  On 27 january 2021 I recharge BSNL Rs. 98 it got failed but money debited from my account. Till it wont reflect in my account...
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                    G
                    Gautam velip
                    Mar 25, 2021
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                    On Google pay I transfer 500/- to other bank account on 8 march 2021 from then till today date it shows processing...
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                      K
                      kamal kumar prajapati
                      Mar 25, 2021
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                      Dear sir,

                      I had made a payment of Rs 19000 on google pay but amount not reached to the recovery account. Details are as follows.

                      Please do the needful.

                      Account no sender : [protected]
                      Account no receiver :[protected]

                      UPI Transition id :[protected]

                      To sandeep trucks pvt Ltd

                      Ibl. [protected]@indus

                      Thanks & Regards
                      kamal kumar prajapati
                      [protected]
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                        A
                        Akhila giri
                        Mar 24, 2021
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                        I had paid Rs.249 from Google pay on the date 19 march 2021, but the recharge failed and money had debited from my account. Its been 6 days and i didnt got my refund and the customer service was also not available.i need refund of my amount immediately.
                        Google India / Tez customer support has been notified about the posted complaint.
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                          A
                          AKHILA R
                          Mar 24, 2021
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                          I had paid Rs.249 from Google pay on the date 19 march 2021, but the recharge failed and money had debited from my account. Its been 6 days and i didnt got my refund and the customer service was also not available.i need refund of my amount immediately.
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                            B
                            bidyarkl
                            Mar 23, 2021
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                            Address: Dumerjore

                            Dear Sir,

                            I am Bidyadhar Kujur account holder in SBI Kansbahal have paid through google pay 4510.00 against CASHe loan on 17th march 2021, 10.35PM conformed and payment deduct my account.
                            But CASHe loan couldnt reflecting yet and contacted to google customer care replying we are a just mode of payment we cant do anything please contact to SBI branch.
                            I request refund my money and i have to pay for loan already getting bounced.
                            Google India / Tez customer support has been notified about the posted complaint.
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                              L
                              Logu9488
                              Mar 22, 2021
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                              Iam made an transaction on 6th march, the transaction amount was debited from my account and not credited to my receiver, after 3 days it shows the transaction is failed but not yet credited to my account
                              Google India / Tez customer support has been notified about the posted complaint.
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                                P
                                Pinky1487
                                Mar 16, 2021
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                                I had initiated transaction from HDFC Bank Date of transaction -27/02/2021 Amount 2000/-
                                And on 04/03/2021- amount 10/-

                                Beneficiary name-Kiran Omprakash Singh

                                Amount not credited to SBI Bank account

                                For your reference
                                Attached: Screen shot of HDFC Bank statement in trail mail. And SBI Bank statement and Google pay transaction id

                                Kindly check and confirm the same and Call [protected]
                                +4 photos
                                Google India / Tez customer support has been notified about the posted complaint.
                                Mar 16, 2021
                                Updated by Pinky1487
                                Please help me to and solve above mentioned complaint on priority
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                                  S
                                  selvam tillu
                                  from Chennai, Tamil Nadu
                                  Mar 16, 2021
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                                  Payment failed 1500rs depited... But amount not received in recipient ...Please refund quickly
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                                    S
                                    shivparihar
                                    Mar 15, 2021
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                                    Address: akash kumar
                                    Website: no

                                    Mere uncle ke call aaya bola friend hu to usne bola ki me paise send kr rha hu to aap account m lelo. usne QR code send kia or mere account mese 35000 cut kr dia. sir please meri help kijia mere paise dila dijia. muje collage fees bhrni hai
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                                      V
                                      Vinay Talware
                                      Mar 13, 2021
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                                      Hi there,
                                      I am vinay Talware, recently on 28.02.2021 I made a payment of Rs.2000 to a person named Girija jetti naik, the...
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