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Google India / Tez Complaints & Reviews

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Updated: Aug 31, 2025
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Google India / Tez reviews & complaints page 16

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A
abhyas50
Apr 7, 2021
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I have made transaction of 1881 for new tata sky connection on 5 APR 2021, money has been deducted from my account but not received at tata sky end. it has been 3 days now i dont have confirmation about the transaction. Please look into it.

Amount : 1881
Payment mode: Google Pay
+1 photos
Apr 10, 2021
Complaint marked as Resolved 
Money received
Google India / Tez customer support has been notified about the posted complaint.
can you please update
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    Priyanka09321
    Apr 6, 2021
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    I am not able to reset my Gmail account's password since 27th March. It has been 11 days now and I am trying to contact google team via different ways, but they are not responding. I am stuck in an infinite loop as Gmail is asking for verification code from the same email itself for which I need to recover the password. If I had the access to that account, why would I reset the account in the first place? I have my mobile number registered with that account.
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      M
      MuraliKrishh
      Apr 2, 2021
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      Address: Delhi
      Website: Google pay app

      Sir, I have done an UPI transaction for Rs.10, 000/- through Google pay on dec 3rd 2020 which is linked to my SBI account.Transaction status is showing successful for me but amount not credited to beneficiary.I have waited for seven days, amount neither credited back to me nor to beneficiary.i have complained to SBI UPI support and they replied as transaction successful and credited to beneficiary on the same day mentioning one account number which is not beneficiary's actually.That account is Google Digital India services Pvt Ltd account.when I called Google pay customer service, they are telling that they are only third party platform, kindly contact your bank for raising charge back on beneficiary bank.Even for mail also they are not replying.My SBI bank raised charge back on beneficiary bank(Axis Bank) and they rejected it.kindly resolve my issue and refund my amount as it's almost 4 months over since my money got stuck
      +3 photos
      Aug 9, 2021
      Complaint marked as Resolved 
      Google India / Tez customer support has been notified about the posted complaint.
      Hi, we regret the inconvenience caused and request you to liaise up with the remitting bank from where the money has been debited for further assistance in referred matter. Regards, Team Axis Bank.
      MuraliKrishh's [Complaint's author] reply, Apr 30, 2021
      Sir I contacted my remitting bank(sbi) and made a complaint against them to Banking Ombudsman . SBI replied that Transaction successful from their end and they have raised charge back on axis bank but axis bank rejected the charge back claiming the transaction is successful.
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        A
        Ankit Yadav Sikandarpuriya
        Apr 2, 2021
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        Address: Sikanderpur

        Please check my account and transition
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          S
          Sangana Venkata Reddy
          Mar 31, 2021
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          Recharge Failed but Amount not return

          I am venkata reddy, iwas recharged on 16th oct 2020 to airtel prepaid number amount of 598 through googlepay
          but it was failed and not return still now here is the information about transaction

          Transaction date[protected]
          recharge : airtel prepaid
          mobile number:+91 [protected]
          amount:598
          bank account:********1746
          Transaction ID:[protected]

          still now amount not received...
          +2 photos
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          K
          Kishore1995
          Mar 31, 2021
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          I’ve sent a money to wrong person in Gpay. I request you to reverse the transferred amount to my bank.
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            J
            jaysmathews
            from Chennai, Tamil Nadu
            Mar 29, 2021
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            I was done the Rs 4500 transaction on 5th mar, that was Time out response but amount got debited and didn't credit to other acc, and when I checked in gpay app its shows under process and mentioned as if the amount got debited it will reverse in 3 working days.. But now almost 25 days over still its showing as processing and called the customer care for resolution but they said " our technical team is working we will get back to you as soon as possible " still my amount is not reversed no proper update also from g pay customer service
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              G
              Gautam velip
              Mar 25, 2021
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              On 30th june 2020 I recharge BSNL Rs. 100 it got failed but money debited from my account.
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                G
                Gautam velip
                Mar 25, 2021
                Jul 11, 2023
                This thread was updated on Jul 11, 2023
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                On 27 january 2021 I recharge BSNL Rs. 98 it got failed but money debited from my account. Till it wont reflect in my account...
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                  G
                  Gautam velip
                  Mar 25, 2021
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                  On Google pay I transfer 500/- to other bank account on 8 march 2021 from then till today date it shows processing...
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                    K
                    kamal kumar prajapati
                    Mar 25, 2021
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                    Dear sir,

                    I had made a payment of Rs 19000 on google pay but amount not reached to the recovery account. Details are as follows.

                    Please do the needful.

                    Account no sender : [protected]
                    Account no receiver :[protected]

                    UPI Transition id :[protected]

                    To sandeep trucks pvt Ltd

                    Ibl. [protected]@indus

                    Thanks & Regards
                    kamal kumar prajapati
                    [protected]
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                      A
                      Akhila giri
                      Mar 24, 2021
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                      I had paid Rs.249 from Google pay on the date 19 march 2021, but the recharge failed and money had debited from my account. Its been 6 days and i didnt got my refund and the customer service was also not available.i need refund of my amount immediately.
                      Google India / Tez customer support has been notified about the posted complaint.
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                        A
                        AKHILA R
                        Mar 24, 2021
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                        I had paid Rs.249 from Google pay on the date 19 march 2021, but the recharge failed and money had debited from my account. Its been 6 days and i didnt got my refund and the customer service was also not available.i need refund of my amount immediately.
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                          B
                          bidyarkl
                          Mar 23, 2021
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                          Address: Dumerjore

                          Dear Sir,

                          I am Bidyadhar Kujur account holder in SBI Kansbahal have paid through google pay 4510.00 against CASHe loan on 17th march 2021, 10.35PM conformed and payment deduct my account.
                          But CASHe loan couldnt reflecting yet and contacted to google customer care replying we are a just mode of payment we cant do anything please contact to SBI branch.
                          I request refund my money and i have to pay for loan already getting bounced.
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                            L
                            Logu9488
                            Mar 22, 2021
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                            Iam made an transaction on 6th march, the transaction amount was debited from my account and not credited to my receiver, after 3 days it shows the transaction is failed but not yet credited to my account
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                              P
                              Pinky1487
                              Mar 16, 2021
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                              I had initiated transaction from HDFC Bank Date of transaction -27/02/2021 Amount 2000/-
                              And on 04/03/2021- amount 10/-

                              Beneficiary name-Kiran Omprakash Singh

                              Amount not credited to SBI Bank account

                              For your reference
                              Attached: Screen shot of HDFC Bank statement in trail mail. And SBI Bank statement and Google pay transaction id

                              Kindly check and confirm the same and Call [protected]
                              +4 photos
                              Google India / Tez customer support has been notified about the posted complaint.
                              Mar 16, 2021
                              Updated by Pinky1487
                              Please help me to and solve above mentioned complaint on priority
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                                S
                                selvam tillu
                                from Chennai, Tamil Nadu
                                Mar 16, 2021
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                                Payment failed 1500rs depited... But amount not received in recipient ...Please refund quickly
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                                  S
                                  shivparihar
                                  Mar 15, 2021
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                                  Address: akash kumar
                                  Website: no

                                  Mere uncle ke call aaya bola friend hu to usne bola ki me paise send kr rha hu to aap account m lelo. usne QR code send kia or mere account mese 35000 cut kr dia. sir please meri help kijia mere paise dila dijia. muje collage fees bhrni hai
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                                    V
                                    Vinay Talware
                                    Mar 13, 2021
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                                    Hi there,
                                    I am vinay Talware, recently on 28.02.2021 I made a payment of Rs.2000 to a person named Girija jetti naik, the...
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                                      A
                                      Avnas Kumar
                                      Mar 10, 2021
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                                      Address: Delhi

                                      Google India / Tez — Google pay complaint help number/[protected] any all problem solve money transfer failed successful HDFC Bank ICICI Bank Dena Bank St.
                                      Google India / Tez customer support has been notified about the posted complaint.
                                      Google India / Tez — Google pay complaint help number/[protected] any all problem solve money transfer failed successful HDFC Bank ICICI Bank Dena Bank St
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