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Google India / Tez Complaints & Reviews

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Updated: Aug 31, 2025
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381
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Google India / Tez reviews & complaints page 25

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Prasenjeet Sengupta
from Rourkela, Odisha
Aug 12, 2020
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Address: Chhend Colony, Phase-1, Rourkela-15.

On monday 10th august 2020 i have made a recharge of Rs. 74.00 to a BSNL number. Amount has already deducted from my account but still the number didn't recharged yet. From last 3 days i coordinate with google pay customer care executives. But they give me only assurance. Assurance is that after 3 days your case will be resolves. But today is the last day from the day of recharge. Now executives say that if not recharge done by today tomorrow you will contact with BSNL customer care. What is this ??? Is a kind of joke everytime happen with me ??? I want my refund aur complete the recharge.
Google India / Tez customer support has been notified about the posted complaint.
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    P
    peer2121
    Aug 12, 2020
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    Paid the tneb bill through gpay and the payment was failed, now amount is not been refunded to my account almost 10 days gone.
    Google India / Tez customer support has been notified about the posted complaint.
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      praveenachurchil
      Aug 12, 2020
      Resolved
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      Resolved

      This is happening for the second time. Amount that i paid was debited from my account. But after the tick it shows as transaction failed.
      Aug 12, 2020
      Complaint marked as Resolved 
      I have used the chat option in Google pay. The issue is resolved. I got the refund back
      Google India / Tez customer support has been notified about the posted complaint.
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        A
        Alebu0001
        Aug 11, 2020
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        Hi this is mohammed ibrahim from chennai. Today i fell down due to this gmail. This company is unsafe. This company selling our data's. I got many messages from strange company regarding job offers and lucky prize winner and many unwanted replies from strange people's how they got our email he is the one who is selling our datas. Please don't play like this you got good position and don't spoil the level and you know i spent many amount becoz of you why you're doing like this don't sell our data otherwise we protest against gmail and get our data back from you sold the person. I want my money give me my money back
        Google India / Tez customer support has been notified about the posted complaint.
        Aug 11, 2020
        Updated by Alebu0001
        This issues not solved yet but watch this

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          M
          MANAS Baishnab samal
          Aug 11, 2020
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          Address: Google pay online India

          In the name of refund google pay customercare has fraud with me
          Google India / Tez customer support has been notified about the posted complaint.
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            M
            MANAS Baishnab samal
            Aug 11, 2020
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            Address: Google pay upi India

            In the name of refund google paydebited rs. 14, 300 from my account
            Google India / Tez customer support has been notified about the posted complaint.
            Aug 11, 2020
            Updated by MANAS Baishnab samal
            Please take action against like this fraudulent company.

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              C
              Coosdfa
              Aug 7, 2020
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              I, ve got my pixel 2xl screen cracked. So for getting this repaired ive been trying to contact b2x customer service which is said to be your service provider in india. I'm just relly wondering if the company does exist in india or not as i've mailed them twice seeking information regarding the repair of the screen each with a gap of 15 days and its been like a whole moth waiting for these guys to respond to my mail, and yet all my efforts gone in vain. If you guys are unable to do it just say no. No wonder why your sales have been low in india. Atleast i. M begging you with my hands folded change the service partner or setup your own. Hope you guys notice.
              Google India / Tez customer support has been notified about the posted complaint.
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                J
                Johjen K Mathew
                Aug 6, 2020
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                I payed my tneb electricity bill from my google pay account. The money was debited from my account and even after 3 days my bill is still unpaid and it shows waiting for confirmation in google pay.
                Bbps id - bd01kac00hs4
                Transaction made on august 5, 2020 4:54 pm
                Amount - 980
                Upi transaction id[protected]

                Please help to pay my bill or refund the amount as soon as possible.
                Google India / Tez customer support has been notified about the posted complaint.
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                  S
                  Sunnyjaswani42
                  Aug 5, 2020
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                  I paid water utility bill on 23/07/2020 & 29/07/2020 but still phed rajasthan showing me due amount after adding late fees. Kindly refund my amount that i paid by google pay.
                  Google India / Tez customer support has been notified about the posted complaint.
                  Aug 11, 2020
                  Updated by Sunnyjaswani42
                  I am revised the complaint. As per this complaint I still didn't get my money back now google pay are saying they paid amount to "PHED_RAJASTHAN_WATER" And "PHED_RAJASTHAN_WATER" Saying that they didn't get the money. In both case money is stuck. Now PHED_RAJASTHAN_WATER also increase amount with late fees. Kindly google pay refund my amount.i am waiting for my refund.

                  As per this complaint I still didn't get my money back now google pay are saying they paid amount to "PHED_RAJASTHAN_WATER" And "PHED_RAJASTHAN_WATER" Saying that they didn't get the money. In both case money is stuck. Now PHED_RAJASTHAN_WATER also increase amount with late fees. Kindly google pay refund my amount.i am waiting for my refund.
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                    D
                    Dewdebo
                    Aug 4, 2020
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                    Address: Kolkata

                    I haven't use or installed any app but suddenly this morning 04.08.2020 my only money 4200 has been deducted. We have to starve without the money and the money was only our remaining.

                    I want to get back my money by today... I want to get back my money today...
                    Google India / Tez customer support has been notified about the posted complaint.
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                      S
                      Sivanandhan S
                      Aug 1, 2020
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                      Address: No 54, amman kovil street, k.pudur village, kannarapettai,karaikadu post,

                      Dear sir
                      i have tranfered 500 rs to my friend google pay acount. The money has been debited from my accoutn and it did not recived to recipient account and i did not recived the refund money also. kindly help me. plaese find the detials given belove

                      Payment failed
                      Jul 14, 2020 1:41 PM

                      UPI transaction ID
                      [protected]

                      To: SRIRAMAN S
                      [protected]@oksbi

                      From: SIVANANDHAN S (indian overseas Bank)
                      [protected]@oksbi

                      Google Transaction ID
                      CICAgKCZi7-OOw
                      Google India / Tez customer support has been notified about the posted complaint.
                      Aug 01, 2020
                      Updated by Sivanandhan S
                      Dear sir
                      i have tranfered 500 rs to my friend google pay acount. The money has been debited from my accoutn and it did not recived to recipient account and i did not recived the refund money also. kindly help me. plaese find the detials given belove

                      Payment failed
                      Jul 14, 2020 1:41 PM

                      UPI transaction ID
                      [protected]

                      To: SRIRAMAN S
                      [protected]@oksbi

                      From: SIVANANDHAN S (indian overseas Bank)
                      [protected]@oksbi

                      Google Transaction ID
                      CICAgKCZi7-OOw
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                        K
                        Kountrygurl1982
                        Jul 29, 2020
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                        Charge for $49.99 to google*kayrichey that i didn't make nor authorize!!!
                        Google India / Tez customer support has been notified about the posted complaint.
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                          S
                          Suyog5644
                          from Mumbai, Maharashtra
                          Jul 27, 2020
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                          I have made transaction of rupees 750/- on 4th july 2020 with upi transaction id[protected] and google transaction id - cicagkdp89acew but amount got debited from my account and not received by recipient, also no refund is processed till date.

                          And receiver details as below,

                          Name - shrikant patil
                          Gpay - [protected]@okhdfcbank
                          Upi transaction i'd[protected]

                          I have sent several email to "[protected]@google.com" but no response received.
                          Google India / Tez customer support has been notified about the posted complaint.
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                            M
                            Manjari G
                            Jul 27, 2020
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                            On 22nd july, 2020 i have done one transaction through google pay for facebook advertisement. My money got debited but the amount was not reflected in facebook advertisement wallet. Till now i didn't get my money back. Please do need full.
                            Google India / Tez customer support has been notified about the posted complaint.
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                              Y
                              Yohakum45
                              Jul 25, 2020
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                              Address: Daman daman

                              Money transfer not create any ac..
                              Google pay customer_support and care_o9081_6861_5o any problems on_h call 24_hr... Mony stop...#
                              G-mail... I'd. Rahul#@gmail.com
                              Thanks for google pay most service...
                              Google India / Tez customer support has been notified about the posted complaint.
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                                A
                                ankithuawei
                                from Lucknow, Uttar Pradesh
                                Jul 25, 2020
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                                1) i made a transaction from google pay on 01/07/2020 at 08:21pm of rs.199 from my google pay (Tez). The upi transaction id for transaction is cicagkcpj9mvqq and upi transaction i'd is[protected]. Transaction was failed and my amount was deducted from bank. I raise complaint in google pay customer support that case id is [[protected]] but still i didn't get my refund.

                                2) today[protected] i again chat with google pay customer agent (Transaction failed on[protected] and today is[protected] now they ensure me for wait till tuesday[protected].

                                *all screenshots are attached*
                                *refund still pending*
                                Google India / Tez customer support has been notified about the posted complaint.
                                Jul 31, 2020
                                Updated by ankithuawei
                                Still didn't get any information or refund 😤😤
                                Aug 08, 2020
                                Updated by ankithuawei
                                Still I didn't get my refund 😤
                                Aug 08, 2020
                                Updated by ankithuawei
                                Still I didn't get my refund 😤
                                When transaction was failed
                                And i haven't received google play gift card yet. That transaction was failed, see screenshot attached.
                                Now how can I confirm this from bill desk?
                                Still didn't get refund
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                                  V
                                  Verma Neeraj Kumar
                                  Jul 24, 2020
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                                  Resolved

                                  Address: New Delhi 110044 MB Road Badarpur

                                  My name is NEERAJ KUMAR VERMA

                                  Using App - Google Pay
                                  Bank - HDFC Bank
                                  Ph no - [protected]

                                  On 10th June My google Pay A/C Money Has Been Deducted from HDFC Bank A/C But my Jio Phone No Did Not Recharge Still I did not get my refund please refund my money as soon as Possible.
                                  Aug 9, 2020
                                  Complaint marked as Resolved 
                                  Money has not been credit in my account. Please resolved my problem
                                  Google India / Tez customer support has been notified about the posted complaint.
                                  Mere paise vapas karo
                                  My no is [protected]
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                                    Gourab Saml
                                    from Motihari, Bihar
                                    Jul 24, 2020
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                                    Address: Thakuranipal, Charapada, Kandi hata, Kendrapara-755016

                                    I did transfer my friend account through tez application as on 24 July 2020, 01:58 pm and amount of 500 rupees deducted from bank account. But now i found that medical cases still due so please check my payment invoice and take necessary action.

                                    Google transaction id:[protected]

                                    Thanks regard

                                    Shubasree Bal.
                                    Google India / Tez customer support has been notified about the posted complaint.
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                                      V
                                      Vibhushan Raju
                                      Jul 22, 2020
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                                      Service request - GL0099344
                                      JOB NUMBER - JOB151485
                                      My phone being in warranty, the back camera stopped working. Since there is no google pixel service in hyderabad, it was shipped to B2X Mumbai as advised by google, so t was sent on 8th March. And i got an estimate of 20, 000INR for repair! i declined it and told them to send it back, and they said due to corona pandemic the return was delayed for months!
                                      After many emails and chats with google they managed to send it back and at last after long waiting i received my phone on 18th July. When i opened the package, i was shocked to see that my display had white lines and the phone had become absolutely useless!
                                      i somehow managed 4 months without my phone while i was having online exams and classes by my college! My phone's display was working without any problem when i sent it to google and after i received it from google, in that condition, i was shocked and now my google pixel phone was spoiled by google and they haven't replied to any of my mails since i received my phone!
                                      Google India / Tez customer support has been notified about the posted complaint.
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                                        Z
                                        Zxen
                                        Jul 22, 2020
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                                        I forgot my email password. I gave recovery mail but didn't get an reply
                                        Google India / Tez customer support has been notified about the posted complaint.
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