Claimed

Google India / Tez Complaints & Reviews

1
Updated: Aug 31, 2025
Complaints 1968
Resolved
381
Unresolved
1587
Contacts

File a complaint to Google India / Tez

Having problems with Google India / Tez?

File a complaint and get it resolved by Google India / Tez customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Google India / Tez reviews & complaints page 30

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
Rx Sameer
from Korba, Chhattisgarh
Feb 25, 2020
Resolved
Report
Copy
Resolved

Address: waidhan, Ganiyari road, Singrauli, Madhya Pradesh, 486886

I'm sending money through g-pay to g-pay but transaction failed. I'm contact many times in g-pay customer care. Customer care doesn't help.

Upi transaction id[protected]
google transaction id- cicagkdm5i2eta.

Email- sameer.Khan.[protected]@gmail.Com
name- mohammad islam
date of transaction 22 oct. 2019, time 20:31
today 25 feb. 2020 money not back.

Please help me to resolve my issue.
Aug 13, 2022
Complaint marked as Resolved 
not possible
Google India / Tez customer support has been notified about the posted complaint.
Apr 09, 2020
Updated by Rx Sameer
I'M STILL WAITING.. DOESN'T HELP ANYONE.
PLEASE HELP ME TO RESOLVE MY ISSUE.

Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    D
    Deepsresh
    Feb 22, 2020
    Report
    Copy

    Address: No.73, Sriraman salai,a block,Thanikachalam Nagar, ponniyamman medu,., 600110

    Amount 2448rs was debited from my account on 18th feb2020 but the reciever didn't recieve the amount and purchase was also not placed only the amount got deducted and refund has not been done yet. So i would like to file a chargeback to refund my amount of 2448rs. My payment to nykaa merchant was successful from my end but the merchant didn't recieve the payment. I made complaint on google /tez also but they asked me to file a chargeback on bank so i recieve the payment. Kindly refund my money back.
    Google India / Tez customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      P
      Poonam Kasana
      Feb 21, 2020
      Report
      Copy

      My self poonam, last month on january 23, 24 and 28/01/2020, my money was deducted 5 times of 2700/- approx. From my credit card by retail store google proxima beta. I had already complained in the bank but no positive response from them. I am so upset regarding this issue. Please help me to get my money back as soon as possible from google proxima beta.
      Google India / Tez customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        I
        Ismat Khoja
        Feb 21, 2020
        Report
        Copy

        Address: MOMIN BUNKAR BHAVAN,OPP DAGA HOSPITAL,GANDHIBAGH, Nagpur, Maharashtra, 440002

        Even after the payment for the repair of my phone, the tracking said awaiting payment. On calling them they were clueless and kept blaming their service partner b2x. I get a call from b2x that i phone has been repair and i will be getting it by friday or saturday 21/02//20 or 22/02/20 respectively! Again when i contacted the google service care they are clueless about my phone! The worth of the phone is approximately 42 thousand plus they took rs.9664 for the repiar! I need my phone repaired to the earliest.
        Google India / Tez customer support has been notified about the posted complaint.
        I have buyed 500 recharge on Google Pay for Google play.. But no recharge code has been sent on my phone or email
        Helpful
        Found this helpful?
        1 Comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          Shivam010196
          Feb 19, 2020
          Report
          Copy

          I tried to search and drill down google's customer support information since past two days and I was unable to do so. Thus, I am posting it here.
          On 16/02/2020 I had booked a return flight ticket that was from Delhi to Allahabad through makemytrip.com (I have attached the copy) from the email address of [protected]@gmail.com and this is the email address through which the phone is being operated.
          After half an hour, I had received a notification from google assistance that my flight has been rescheduled and now there is a delay of 2 hours, I have attached a copy of the notification that I had received. After that, as I always rely on Google, so even this time I relied onto it and reached the airport accordingly. When I reached the airport, I was informed that flight has departed at the time, it was supposed to leave and when I had shown them the notification I had received from google assistant, they said that they cannot do anything about it. I just want to ask that whether I should be blaming myself for relying onto google? Or I should be blaming that google assistant or I should blame air India that they haven't specified about not to rely onto google assistant? Or I should blame google that they haven't specified that you should not rely at all on Google assistant? I am really helpless now because in such a technological driven era if THE BIGGEST medium of information isn't functioning properly then to what should I rely?
          I have lost an interview, a loss of an opportunity as well as I have also lost INR 10000. I need a settlement from this. Please help! Expecting a reply from you guys.
          Google India / Tez customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            J
            j1811
            Feb 17, 2020
            Resolved
            Report
            Copy
            Resolved

            Address: Mumbai City, Maharashtra, 400002

            Dear sir/mam,

            I have recharged my airtel prepaid number from google pay on[protected] but recharge is not processed yet. I am facing many problems due to this, as
            I am unable to make calls. Money is already deducted from my account. Please refund the amount so that i can recharge it again.

            Details of the transaction are attached.

            Please do the needful to resolve issue.
            Feb 18, 2020
            Complaint marked as Resolved 
            refunded the payment within 3 days
            Google India / Tez customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              Suvom2805
              Feb 12, 2020
              Report
              Copy

              Dear sir/mam,

              I have recharged my bsnl prepaid number [protected] yeasterday (2:34 am & 2:35 am) of rupees 98 (Operator transaction id [protected], upi transaction id[protected] and rupees10 (Operator transaction id [protected], upi transaction id[protected] from google pay but recharge yet not done on my bsnl number. I also email regarding this to [protected]@bsnl.co.in but still no action has been taken yet. Please do the needful to resolve issue.
              Google India / Tez customer support has been notified about the posted complaint.
              I recharged from Google pay, wrote Unlimited call, 150MB data and 100 sms for 2 days but I did not get SMS in it. When I contacted Vodafone company, they said that there is no SMS included in it, so I would accuse Google of wrong information.
              Helpful
              Found this helpful?
              1 Comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                SuyashBhosekar
                Feb 10, 2020
                Resolved
                Report
                Copy
                Resolved

                Address: Pune, Maharashtra
                Website: OLX.com

                I got trapped in an olx online fraud transactions case. Yesterday on 09th feb 2020, i have posted an ad for sofa set on olx. I immediate got an enquiry from a person name punam chand. He said he has furniture shop in wanwarie. He said he will send his boy to pickup sofa set. Before his boy pickup sofa-set he said, he will send money to me. He sent a qr code on my whatsapp number and asked me to scan that code to receive money. But my account money got debited. I lost my rs. 21428/- now his number is switched off.

                Requesting you to please file a complaint against this fraud guy and solve this case and recover my money asap.

                Following are the details of the fraud person:
                Phone no. +91-[protected]
                Whatsapp no. +91 [protected].
                Aug 6, 2021
                Complaint marked as Resolved 
                Google India / Tez customer support has been notified about the posted complaint.
                Dear OLX User,

                Greetings from Team OLX!

                We completely understand your situation and apologize for the inconvenience caused.

                Would request you to elaborate on your concern so that we can assist you accordingly.

                It would be great if you could share the contact details of the person that you are referring to.

                In case of further query or clarification please call our customer care number [protected] (10:00 am to 07:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

                We look forward to serve you better.
                Helpful
                Found this helpful?
                1 Comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  D
                  Dharmraj rathor
                  Feb 10, 2020
                  Report
                  Copy

                  25000 send by me through google pay...in my account debited the amount but not receive the receiver since 16 january to today date... Statement and account no. Also send to googlepay but the payment not receive... Many times we descus the googlepay customer care officer but no result find out.,... Both banks statement and account no. Send to mail id... Only one answer given by customer officer is that-we update your complaint...
                  Google India / Tez customer support has been notified about the posted complaint.
                  Amount not refund
                  Pradeep Prade's reply, Feb 14, 2020
                  Amount not refund
                  Helpful
                  Found this helpful?
                  1 Comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    P
                    parag1995
                    from Guwahati, Assam
                    Feb 8, 2020
                    Report
                    Copy

                    Gpay has cheated me. Although successful sent referal at both ends gpay did not provide rewards. Google support inquiry: case id [[protected]].

                    The reason what gpay have mentioned does not stand correct as the person whom i sent the referal code is my mother only and she installed following the referral link for the 1st time nor she never uninstalled the app. Even she got referal reward pop-up message at her gpay on her 1st transaction, but physically reward did not come. So send the rewards as you promised or i will take legal steps as you tried to attract customers by false promises.
                    Google India / Tez customer support has been notified about the posted complaint.
                    Feb 09, 2020
                    Updated by parag1995
                    Gpay has no customer care attitude, they not even contacted me on this issue with any resolution. Total hopeless service.
                    Feb 11, 2020
                    Updated by parag1995
                    The person whom I sent the referral link still not got the credit of 21 rupees, so still the issue has not been solved completely.
                    I recharged Tata Sky with Rs.508/-, my money has been debited from my account but it’s showing bill payment failed and recharge has also not been done. I need my refund right away.
                    Helpful
                    Found this helpful?
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      T
                      TUSHAR DURGAPAL
                      Feb 7, 2020
                      Report
                      Copy

                      Hi
                      My money has been deducted from my bank account from google. I called google regarding my problem and spoke with gaurav. I asked his full name and he does not told his full name. He has not helped me and was talking nonsense over the phone. I am not satisfied with his work and status

                      My problem is still not resolved. Please help me with my problem as my money has been deducted from my bank account from google
                      Google India / Tez customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        M
                        manish1711
                        Feb 4, 2020
                        Report
                        Copy

                        Hello and good day sir,
                        My google opinion rewards account got deduction of around inr 600 without prior notice or information.
                        I contacted google for the same via email and phone app also, but i haven't received any response, leave alone resolution!
                        Can you please help me and suggest me the resolve for the same on this matter
                        Looking forward for your kind support.
                        Google India / Tez customer support has been notified about the posted complaint.
                        My money is debited in account but not complete it's please wait process .why this money is not refunds to my account . every time repeated plz solve the my problem ...
                        Helpful
                        Found this helpful?
                        1 Comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          7
                          7 CV ggt
                          Feb 2, 2020
                          Report
                          Copy

                          I was transfer payment of rs. 3000 on 13 Dec 2019 to another account through google pay app but didn't received receiver then i had talked to Google pay they are saying that transactiin is successful from our end and delayed by NPCI then they said that send us bank account statement of both account then we forward to NPCI to resolve this and i sent the same but its been 1 and half month matter still pending, Google pay customer care saying NPCI IS DELAYING.
                          Issue Faced: Receiver not received money even not refunded in sender a/c
                          Transaction ID:[protected]
                          Date & Time of the Transaction: 13.12.2019 2:09 PM
                          Amount: 3000
                          Payer Bank: Indian overseas bank
                          Payee Bank: SBI
                          Kindly resolve asap
                          Google India / Tez customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            A
                            Ankitshah122
                            from Delhi, Delhi
                            Feb 2, 2020
                            Report
                            Copy

                            Address: Bangalore, Karnataka, 560037

                            I have done 18000 rs transaction is failed but amount is debited from my account.. google pay is making money by doing this to every 2 ND person issue not resolved and people forget their money I need my money back..my account belong to hdfc bank...

                            This is not first time I have friend circle total we have 120000 which is stuck with google pay from 5 month please look in to this the foreign country is cheating us in new manner...

                            I really cannot sleep no one can sleep if their money is stolen like this...
                            Google India / Tez customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              V
                              Vaibhav Pokarna
                              Jan 28, 2020
                              Report
                              Copy

                              I had made a payment to flipkart on 25-oct-2019 using google pay
                              Amount inr 759/-
                              The amount has been debited from my bank account and the transaction is shown successful in the google pay but flipkart has confirmed through mail that they have not received the payment.
                              I had raised the same complaint to google pay around one month back and they assured me on call stating that your issue has been escalated and will be resolved in 7-14 working days but in-spite of calling them repeatedly almost every week its customer care keeps telling that my issue will be resolve within 3 days and yet my issue still stands unresolved..
                              Google pay complaint number:[protected]
                              Google India / Tez customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                A
                                Abhishek 135
                                Jan 28, 2020
                                Report
                                Copy

                                I have done a payment of 400inr on 30th october 2019. Money was deducted from my account but not received at receiver end. After that i have complained in google pay they told me to filled npci and my money will be back on 7 days. I have filled that form 3 or 4 times in these 3 months but my money is not refunded yet. Please help me! I have complaining for this from too much time. My transaction google pay of is (Cicagkdmv86dkw)
                                Google India / Tez customer support has been notified about the posted complaint.
                                Google pay customer complaint number/[protected]..399
                                Viv Prasad's reply, Jan 29, 2020
                                Google pay customer complaint number/6297250367
                                Google pay customer complaint number/6297250367
                                Google pay customer complaint number/6297250367
                                Viv Prasad's reply, Jan 29, 2020
                                Google pay customer complaint number/6297250367Google pay customer complaint number/6297250367Google pay customer complaint number/6297250367
                                Viv Prasad's reply, Jan 29, 2020
                                Google pay customer complaint number/6297250367Google pay customer complaint number/6297250367Google pay customer complaint number/6297250367
                                Viv Prasad's reply, Jan 29, 2020
                                Google pay customer complaint number/6297250367Google pay customer complaint number/6297250367Google pay customer complaint number/6297250367Google pay customer complaint number/6297250367Google pay customer complaint number/6297250367Google pay customer complaint number/6297250367
                                Viv Prasad's reply, Jan 29, 2020
                                Google pay customer complaint number/6297250367Google pay customer complaint number/6297250367Google pay customer complaint number/6297250367Google pay customer complaint number/6297250367Google pay customer complaint number/6297250367Google pay customer complaint number/6297250367
                                Viv Prasad's reply, Jan 29, 2020
                                Google pay customer complaint number/6297250367Google pay customer complaint number/6297250367Google pay customer complaint number/6297250367
                                I have transferred 1400 to other upi id through google pay.This amount is debited from my a/c, but still now it is not transferred or refunded to me.I have raised a dispute against this before a month.kindly solve this issue now.my upi transaction id:[protected]...goople traction id:CICAgKCO99KsIQ
                                Helpful
                                Found this helpful?
                                2 Comments
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  R
                                  Reuben Rato
                                  Jan 24, 2020
                                  Report
                                  Copy

                                  Address: Bangalore, Karnataka

                                  This regarding a transaction made on january 15th through google pay. An amount of inr 2500 was transferred from my hdfc account using the google pay platform to dineout. The payment has been debited from my bank account but has not reached dineout. I had raised a dispute on google pay immediately. After waiting through their 3 working day sla, i did not get any intimation or response from them. After calling them on january 21, and insisting on a complaint number, they registered an internal ticket[protected]. The customer service agent quoted a law to me saying that they have no liability in this and that they are just a service gateway!
                                  I still havent received any intimation on my transaction - hdfc claims it has left their gateway, google pay says it has left their gateway, but dineout claims they havent received it. So where has the money gone?
                                  Upi transaction id:[protected]
                                  Google transaction id: cicagkduvoxbzg

                                  I want my money refunded.
                                  Google India / Tez customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    M
                                    mohitbhatia347
                                    Jan 22, 2020
                                    Report
                                    Copy

                                    Address: 154/4, Jain mohalla, near marwaadi dhaba, Panipat, Haryana, 132103

                                    Today i made a transaction of rs 800 through google pay app for the payment of electricity bill having account no. P15pd243294m amount is deducted from my bank account but the transaction is seems to be incomplete and electricity bill payment is not recieved by uhbvn department so pleases resolve my problem as soon as possoble for you

                                    Thanking you
                                    Mohit bhatia
                                    Google India / Tez customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      Sri030061
                                      Jan 21, 2020
                                      Report
                                      Copy

                                      Address: Jaggampet, Chilapched, Medak, Medak, Andhra Pradesh, 502314

                                      Amount debited from my bank account but not credited to the reciverI want money back immediately I have a emergency please make fast to send money
                                      Please immediately send money make immediately I don't want any reason s about that I want immediately money in my bank account with in one day ihave emergency to transfer to another person please make fast
                                      Google India / Tez customer support has been notified about the posted complaint.
                                      I have done my transaction through Google pay on Friday 9 pm I sent 5000 through bank transfer but the money wasn't reflected in recipient amount I want a refund or credit to my recipent account . I need the money asap to pay my house rent kindly help me to resolve as much as possible
                                      On 19 nov. 2019 i sent 15, 000 from axis bank 5472 to hdfc bank through google pay but amount doesn't received yet. We are calling continuously on Google pay customers care no. But yet no action will be taken till now...
                                      We are continuously checking our and their accounts but it has no benefits...
                                      My money is debited from my account but not credited to recepients account.
                                      Helpful
                                      Found this helpful?
                                      3 Comments
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        J
                                        Johnyraju
                                        Jan 17, 2020
                                        Report
                                        Copy

                                        Address: Puthenparambil, Kottayam, Kerala
                                        Website: Google pay

                                        I have make a payment via google pay app my money is debited from my account but not credited to benificiery account. This was happens at january 15 2020, 8:39 pm. Please see this issue so that my account is credited.
                                        From: mr johny raju
                                        Issuer bank: federal bank

                                        To: raju pg (State bank of india)

                                        Google transaction id: cicagkzlamg
                                        Google India / Tez customer support has been notified about the posted complaint.
                                        Hi Johny,

                                        We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (65509) in the subject line so that our team can assist you.
                                        I would like cancled my subscription.
                                        Helpful
                                        Found this helpful?
                                        2 Comments
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit