Claimed

Google India / Tez Complaints & Reviews

1
Last updated Apr 9, 2024
Complaints 1955
Resolved
381
Unresolved
1574
Quick Links
Statistics
Share
Contacts

File a complaint to Google India / Tez

Having problems with Google India / Tez?

File a complaint and get it resolved by Google India / Tez customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

Google India / Tez reviews & complaints page 30

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
Address:110092

My transaction got failed 3 times on 29th dec 2019and amount of inr 5000, 10000, 5000 deducted, i called googple pay for help they said to wait 3 days then after 3 days they told me to wait for 7 days now its already 15 days passed and no body is helping, they said now to wait more 7 days... I am really worried about my money.. Google pay agent not helping at all asking to talk to manager they said he is not avaialble even not giving his...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
Address:H.no- 1, Daujidham Colony Damodarpura Mathura, Mathura, Uttar Pradesh, 281006

Sir i do my fees payment through google pay on 13 jan 2020 nearly at 9:00 am. The amount of rupees 3150 had been deducted from my bank account but not credited to the merchant hence my fees is not payed. I call the sbi customer care but said this is third party app and contact to the site from where you do payment. So please resolve this issue. Last date for fees payment is tommorow and i have to resolve this.. Please help me...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
Sir,
I have paided the phed rajasthan water bill of rs165 on dtd[protected].
But the bill is not paid.
Transaction details are:
Amount rs165
Transaction dt.[protected]
Google transaction id: cicagkcu06s5dw

Enclosed google pay reciept.

Therefore, i request you to go through the above matter and oblige.

Regards,
Lavesh...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Ravimistry13
Report
Copy

linex icon pack

Hello
I tried purchasing an icon pack, "LineX Icon Pack" on the Google Play Store, for ₹80. After completing the net banking with Times of Money as the intermediate (third party), money was deducted from my account but the app wasn't made available to download. I made another attempt, but no avail. Kindly refund the ₹160 in my bank account, the transaction ID (Ref#) for the two separate ₹80 transactions are IGAHVBIGM4 and IGAHVBIMC2.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:B WING 5 Th Floor Dombivli West Thane, Thane, Maharashtra, 421202

My money got deducted on 11th nov 2019 i already provided all the required information to google pay support. Every single time there response like "our nacl team will contact you" but didn't got any response not even my money it's almost two months i ask them to provide me escalation matrix so i can talk to there supervisor but didn't got any response there customer support is rude didn't respond properly....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
B
Bhagyashree Jizilwar
Report
Copy

no response on customer support number

Address:Sri Sai Krupa Girl's Hostel, Near Nalanda High School, Shivbagh Colony, Ameerpet, Hyderabad, Telangana, 500016

I am being trying contacting google pay customer support number [protected] since last 3 days regarding my loss of money but no response from them. I am trying every day for about 5-6 times a day and waiting for 12-15 minuted for someone to receive the call from their team but no response from team, no callbacks received. I raised a dispute on the app, and have received an automated call, but occurred to be the same thing. I was on call for...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mahi karthick
Report
Copy

didn't get money refund

Address:Chennai, Tamil Nadu

I did a transaction on december 19 on google bay.
That was failed.
They mentioned that money will refund within 3 days.
But i didn't get my money back till now.
Almost it had 10 days now.
I raise a dispute and send a feedback also. But no responses for that.
I'm disappointed with google pay service.
I want my money back immediately.
I cant wait....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
H
hruday Kumar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

transaction was successful but money was not credited in recipient account

I have self transferred rs 3000 from my sbi account to axis account. The transaction in google pay shows as successful and deposited in my axis bank account, but money has debited from my sbi but it was not credited in my axis account. Its been four days and there is no response from googlepay. Even i tried to contact customer support but no use.
Google pay transaction id
Cicagkdoo7bwgw...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
Sai vasanthi
Report
Copy

money debited from my account

Address:Mobile no :9398752055. Mail id : [email protected], Hyderabad, Andhra Pradesh, 500016

On the date of 23/11/2019 I do the transaction in Google pay. Transaction ID is[protected]

Is this transaction showing payment failed in Google pay/Tez transaction history

But money is deducted in my bank account

I was tried multiple times to Google pay/Tez customer support team but still they are not respond and pickup my problem

Please resolve the issue as soon as possible...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Ramji nagariya
from Pupri, Bihar
Report
Copy

amount deducted but not received by beneficiary

Address:Raigarh, Chhattisgarh, 4960001

I have google tez id with mobile no.
[protected]
Upi id. [protected]@oksbi
My name is santosh kashyap
And my account no. Is [protected]
Ifsc code. Sbin0004572
I have paid rs 2000 to suresh rathore
To punjab bank acct. No [protected]
Ifsc code. Punb0725000
By google pay whose transaction i'd is[protected] on date 09/12/2019
The amount 2000 deducted from my...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Afin Sunny
Report
Copy

money transaction failed

I have done a transaction of 25000 rs on 29th dec 2019. The money has left from account and the transaction is failed. I have waited for three days till now money hasn't refunded to my account. The help center is also not working properly. The request call back functionality will give a call back but we can't contact to the technical person. Please help me. I need the money. Its very urgently please help me. Their is no customer care number...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I have done a payment with google pay on 10 september 2019 to swarnandhratoursandtravels amount of 9000. Google pay said payment has failed. It is showing payment processing by partner bank. I have raised an dispute for that transaction in google pay. They said in dispute, we will notify you when there is an update. Three and half months time passed still they didn't resolve refund issue....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sreerajvkm
from Tiruvalla, Kerala
Report
Copy

refund not received for failed transaction

Address:Kottayam, Kerala

I did a transaction on 11th november 2019 to flipkart account for purchasing an item through gpay app from gmail id [protected]@gmail.com (Google transaction id : cicagkdw9kzfqg).
Rs. 697 deducted from my account but flipkart didn't received the amount (Flipkart customer care executive confirmed this). Since then i'm contacting gpay support executives to resolve the issue. But whenever contacting they all have the same reply "we will...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rushikesh Vidyasagar
from Aurangabad, Maharashtra
Report
Copy

amount has been debited but payment not yet processed.

I have made recharge to my vodafone prepaid sim of which amount has been debited, but recharge has not been processed. The transaction in gpay app is showing as failed transaction as result cannot make complaint through the app itself. Kindly process the transaction or else refund the amount. This incident took place on 27th of dec. 2019 however it is showing as 28th of dec. 2019 in bank statement....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
SouravBasak
from Darjiling, West Bengal
Report
Copy

google pay 2020 cake complete scratch card

My mobile number is [protected]. There is a new year welcome offer from google pay. Google pay 2020. They are offering to complete 2020 cake whicht has a 3 layer.1st layer consists of 3 stamp, 2nd layer consists of 2 stamp and the last layer has 1 stamp, each layer has seperate sccratch card and after completing all layers there is a cake completing reward scratch card.. I got seperately every scratch card for completing 3 layers. But after...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
U
umesh karkhile
from Pune, Maharashtra
Report
Copy

payment not rivasal

Address:Shirur ramling road, Pune, Maharashtra, 412210

सर
मी google pey वरून एक व्यवहार केला होता त्याचा txn नंबर आहे:[protected] हा असून मी हा व्यवहार 18 नोव्हेंबर 2019 ह्या दिवशी 6 वाजून 33 मिनिटे या वेळी केला हा व्यवहार माझ्याकडे फेल म्हणून...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Renju7003
from Thiruvananthapuram, Kerala
Report
Copy

amount is deducted from my account for a failed transaction

Address:Pathanamthitta, Kerala, 691554

My email id [protected]@gmail.com linked account google pay transaction failed on 10th dec. Rs 2000 send to my frds account. I compliant to customer care they said wait for 3 days but amount not credited again called to them and send my bank statement to them, they said wait for 7 days. The 7 days passed today but amount is not credited back to my account. Pls help me to credit back that amount to my account...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Hi,

Booked ticket on irctc using google pay amount debited inr 662.7 but irctc website showing payment pending from bank end, i inquired at my bank and they confirmed that money has been debited and there is no problem at bank end. Irctc anyway unable to say anything as their system is always problematic. Kindly confirm

Irctc reservation id: [protected]
Upi transaction id:[protected]
Google...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
On[protected] i made the transaction to the phone no [protected] of rupee 4175/- with the google transaction id (Cicagkco0jw4k4) it shown me payment failed, it was an urgent transfer so i made the same payment on 13th dec. And it got successful, but my 12th dec transaction is still showing pending and the amount has been debited from my account, i raised the debut as well as i made the call to the representative but still no effective response...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
Daman Pandit
from New Delhi, Delhi
Report
Copy

transaction failed but amount deducted from my account

Address:New Delhi, Delhi, 110053

Hi team
I had make a payment to one of my friend but due to some error the payment was failed but the amount was deducted from my account. Now its 10 days to go but my amount is still not received me back.
I had try many time google pay customer service and send feedback to the app but there is no single revert from your side.
That is not the way you treating your customer. Do need full and resolve the issue.
Kindly...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy