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Google India / Tez Complaints & Reviews

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Updated: Aug 31, 2025
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Google India / Tez reviews & complaints page 30

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A
Ankitshah122
from Delhi, Delhi
Feb 2, 2020
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Address: Bangalore, Karnataka, 560037

I have done 18000 rs transaction is failed but amount is debited from my account.. google pay is making money by doing this to every 2 ND person issue not resolved and people forget their money I need my money back..my account belong to hdfc bank...

This is not first time I have friend circle total we have 120000 which is stuck with google pay from 5 month please look in to this the foreign country is cheating us in new manner...

I really cannot sleep no one can sleep if their money is stolen like this...
Google India / Tez customer support has been notified about the posted complaint.
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    V
    Vaibhav Pokarna
    Jan 28, 2020
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    I had made a payment to flipkart on 25-oct-2019 using google pay
    Amount inr 759/-
    The amount has been debited from my bank account and the transaction is shown successful in the google pay but flipkart has confirmed through mail that they have not received the payment.
    I had raised the same complaint to google pay around one month back and they assured me on call stating that your issue has been escalated and will be resolved in 7-14 working days but in-spite of calling them repeatedly almost every week its customer care keeps telling that my issue will be resolve within 3 days and yet my issue still stands unresolved..
    Google pay complaint number:[protected]
    Google India / Tez customer support has been notified about the posted complaint.
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      A
      Abhishek 135
      Jan 28, 2020
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      I have done a payment of 400inr on 30th october 2019. Money was deducted from my account but not received at receiver end. After that i have complained in google pay they told me to filled npci and my money will be back on 7 days. I have filled that form 3 or 4 times in these 3 months but my money is not refunded yet. Please help me! I have complaining for this from too much time. My transaction google pay of is (Cicagkdmv86dkw)
      Google India / Tez customer support has been notified about the posted complaint.
      Google pay customer complaint number/[protected]..399
      Viv Prasad's reply, Jan 29, 2020
      Google pay customer complaint number/6297250367
      Google pay customer complaint number/6297250367
      Google pay customer complaint number/6297250367
      Viv Prasad's reply, Jan 29, 2020
      Google pay customer complaint number/6297250367Google pay customer complaint number/6297250367Google pay customer complaint number/6297250367
      Viv Prasad's reply, Jan 29, 2020
      Google pay customer complaint number/6297250367Google pay customer complaint number/6297250367Google pay customer complaint number/6297250367
      Viv Prasad's reply, Jan 29, 2020
      Google pay customer complaint number/6297250367Google pay customer complaint number/6297250367Google pay customer complaint number/6297250367Google pay customer complaint number/6297250367Google pay customer complaint number/6297250367Google pay customer complaint number/6297250367
      Viv Prasad's reply, Jan 29, 2020
      Google pay customer complaint number/6297250367Google pay customer complaint number/6297250367Google pay customer complaint number/6297250367Google pay customer complaint number/6297250367Google pay customer complaint number/6297250367Google pay customer complaint number/6297250367
      Viv Prasad's reply, Jan 29, 2020
      Google pay customer complaint number/6297250367Google pay customer complaint number/6297250367Google pay customer complaint number/6297250367
      I have transferred 1400 to other upi id through google pay.This amount is debited from my a/c, but still now it is not transferred or refunded to me.I have raised a dispute against this before a month.kindly solve this issue now.my upi transaction id:[protected]...goople traction id:CICAgKCO99KsIQ
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        R
        Reuben Rato
        Jan 24, 2020
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        Address: Bangalore, Karnataka

        This regarding a transaction made on january 15th through google pay. An amount of inr 2500 was transferred from my hdfc account using the google pay platform to dineout. The payment has been debited from my bank account but has not reached dineout. I had raised a dispute on google pay immediately. After waiting through their 3 working day sla, i did not get any intimation or response from them. After calling them on january 21, and insisting on a complaint number, they registered an internal ticket[protected]. The customer service agent quoted a law to me saying that they have no liability in this and that they are just a service gateway!
        I still havent received any intimation on my transaction - hdfc claims it has left their gateway, google pay says it has left their gateway, but dineout claims they havent received it. So where has the money gone?
        Upi transaction id:[protected]
        Google transaction id: cicagkduvoxbzg

        I want my money refunded.
        Google India / Tez customer support has been notified about the posted complaint.
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          J
          jecilclear saladas
          Jan 23, 2020
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          young joy unauthorized charged

          Address: 6000
          Website: Google

          Last january 16, amount of 999.00, there is unauthorized charged that been deducted towards my debit card via google young joy. I didnt set up any payment method towards my google account and my card information is protected. This is very frustrating coz its not just only once happen but just yesterday, another payment has been process again for the amount of 149.00 same subscription. I havent recieve any notifications or approval of the...
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          M
          mohitbhatia347
          Jan 22, 2020
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          Address: 154/4, Jain mohalla, near marwaadi dhaba, Panipat, Haryana, 132103

          Today i made a transaction of rs 800 through google pay app for the payment of electricity bill having account no. P15pd243294m amount is deducted from my bank account but the transaction is seems to be incomplete and electricity bill payment is not recieved by uhbvn department so pleases resolve my problem as soon as possoble for you

          Thanking you
          Mohit bhatia
          Google India / Tez customer support has been notified about the posted complaint.
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            S
            Sri030061
            Jan 21, 2020
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            Address: Jaggampet, Chilapched, Medak, Medak, Andhra Pradesh, 502314

            Amount debited from my bank account but not credited to the reciverI want money back immediately I have a emergency please make fast to send money
            Please immediately send money make immediately I don't want any reason s about that I want immediately money in my bank account with in one day ihave emergency to transfer to another person please make fast
            Google India / Tez customer support has been notified about the posted complaint.
            I have done my transaction through Google pay on Friday 9 pm I sent 5000 through bank transfer but the money wasn't reflected in recipient amount I want a refund or credit to my recipent account . I need the money asap to pay my house rent kindly help me to resolve as much as possible
            On 19 nov. 2019 i sent 15, 000 from axis bank 5472 to hdfc bank through google pay but amount doesn't received yet. We are calling continuously on Google pay customers care no. But yet no action will be taken till now...
            We are continuously checking our and their accounts but it has no benefits...
            My money is debited from my account but not credited to recepients account.
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              J
              Johnyraju
              Jan 17, 2020
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              Address: Puthenparambil, Kottayam, Kerala
              Website: Google pay

              I have make a payment via google pay app my money is debited from my account but not credited to benificiery account. This was happens at january 15 2020, 8:39 pm. Please see this issue so that my account is credited.
              From: mr johny raju
              Issuer bank: federal bank

              To: raju pg (State bank of india)

              Google transaction id: cicagkzlamg
              Google India / Tez customer support has been notified about the posted complaint.
              Hi Johny,

              We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (65509) in the subject line so that our team can assist you.
              I would like cancled my subscription.
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                S
                satheeshk23
                from Vadodara, Gujarat
                Jan 17, 2020
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                I try to recharge my tatasky account on 28.12.2019, amount debited from my bank account but recharge was unsuccessful. I made enquiry with tata sky customer care they confirms that the amount not received, after that i made dispute for this transaction and again i lodge complained through customer care service two times, but til now the amount was not refunded to my account

                Google transaction id : cicagkdo3uehaa
                Google India / Tez customer support has been notified about the posted complaint.
                I have not received a refund from irctc when I contacted them they said contact the app through which payment was made. I have tried many times to contact Google Pay but the call doesn't go through due to congestion in network.
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                  M
                  manjusreeloe
                  Jan 16, 2020
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                  Address: Bangalore, Karnataka, 560037

                  Hello google team,

                  This is bringing to google management notice, ro care india water purifier address showing in bangalore more than 100 places all address are fake and no service centers running whatever the address mentioned in google maps, completely fake address, we don't know how much money google has taken from ro care india and ro care india all address, edited someone else address, change there numbers and name, cheating others,

                  1) how google team gives permission to ro care india to change others address in google map,

                  2) without having physical address how google gives permission only ro care india to change the address or edit others address.

                  In future public loosing trust by google maps.
                  Google India / Tez customer support has been notified about the posted complaint.
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                    R
                    Raks1402
                    Jan 16, 2020
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                    Address: H.no- 1, Daujidham Colony Damodarpura Mathura, Mathura, Uttar Pradesh, 281006

                    Sir/ ma'am i do my fees payment through google pay on 13 jan 2020 nearly at 9:20 am. The amount of rupees 3150 had been deducted from my bank account but not credited to the merchant hence my fees is not payed. The google transaction id is cicagkdu0omxbw and upi transaction id is[protected]. I call the sbi customer care but said this is third party app and contact to the site from where you do payment. So please resolve this issue. Last date for fees payment is 15/01/2020 and after that i have to pay fine. Please help me.
                    Google India / Tez customer support has been notified about the posted complaint.
                    On 2nd August 2019 i transfer money to another account of Rs 32000 but still they are not credited i attach screenshot of this
                    Made an attempt of Payment of rupees 240, somehow failed on 24th Dec 2019
                    As on date, amount has not been refunded and received back.
                    Please look into this as your google get help service is pathetic which made me wait for almost 16 min to speak to your executive which eventually unsuccessful
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                      A
                      Aeram
                      Jan 13, 2020
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                      I tried to book tickets via irctc on 13th january 2020 via googlepay. The money was deducted and googlepay showed that the payment had been done. But irctc account showed failed payment and the tickets were not booked. The money was not refunded to my account
                      Upi transaction id[protected]
                      To: [protected]@yesbank
                      Google transaction id - cicagkdu6pfxza
                      Google India / Tez customer support has been notified about the posted complaint.
                      I've transferred 7600 using googlePay on 24th Nov amount is not credited to the receiver account. It's been 2 months I'm waiting for a resolution from GooglePay

                      Thanks,

                      Sudheer Kumar
                      [protected]
                      Refund my amount phone number[protected] disha jain amla
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                        B
                        bharaths@1995
                        Jan 13, 2020
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                        I was trying to book airasia flight tickets on 10th january 2020 using google pay (Rs 3250). But during the payment, as i was filling the details in google pay, the payment webpage got crashed. So the money got debited from my account but the tickets were not booked. Also in the airasia website confirmed that the tickets are cancelled.
                        So please resolve the issue and refund the money.
                        Google India / Tez customer support has been notified about the posted complaint.
                        Refund my amount phone number[protected] disha jain amla
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                          I
                          IshanYadav
                          Jan 13, 2020
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                          Address: 110092

                          My transaction got failed 3 times on 29th dec 2019and amount of inr 5000, 10000, 5000 deducted, i called googple pay for help they said to wait 3 days then after 3 days they told me to wait for 7 days now its already 15 days passed and no body is helping, they said now to wait more 7 days... I am really worried about my money.. Google pay agent not helping at all asking to talk to manager they said he is not avaialble even not giving his senior management mail id... Please help

                          Ishan [protected]
                          Google India / Tez customer support has been notified about the posted complaint.
                          I had done recharge to jio using google pay on august 26 2019 but jio did not receive money but money got deducted from bank and i had contacted google pay they are telling that the case is with specialist team and they will solve the problem with transaction but after 95 days also there is no answer . Please solve this problem
                          Hi... I really have hope about google. But, i was spend my amount if Rs. 3200 on 31st December. Still now i didn't get my amount back. I was trying to reach you but, i didn't get a response from you.
                          Kalaivendwn's reply, Jan 6, 2020
                          Please do the needfull as soon as possible. Because i'm also one of your brand ambassador.
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                            R
                            Raks1402
                            Jan 13, 2020
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                            Address: H.no- 1, Daujidham Colony Damodarpura Mathura, Mathura, Uttar Pradesh, 281006

                            Sir i do my fees payment through google pay on 13 jan 2020 nearly at 9:00 am. The amount of rupees 3150 had been deducted from my bank account but not credited to the merchant hence my fees is not payed. I call the sbi customer care but said this is third party app and contact to the site from where you do payment. So please resolve this issue. Last date for fees payment is tommorow and i have to resolve this.. Please help me
                            Google India / Tez customer support has been notified about the posted complaint.
                            Mere acount se 500 money debit ho gya lekin nahi wapas aaya aur nahi dusre user ke acount me credit hua hai.Plz credit debited amount in my below bank account.
                            Incident Date:- 25.Oct.2019
                            Name- Satyendra Kumar
                            UPI txn no. :[protected]
                            My A/C- [protected]
                            IFSC- IDIB000R096
                            Refund my amount phone number[protected] disha jain amla
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                              Lavesh22
                              Jan 12, 2020
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                              Sir,
                              I have paided the phed rajasthan water bill of rs165 on dtd[protected].
                              But the bill is not paid.
                              Transaction details are:
                              Amount rs165
                              Transaction dt.[protected]
                              Google transaction id: cicagkcu06s5dw

                              Enclosed google pay reciept.

                              Therefore, i request you to go through the above matter and oblige.

                              Regards,
                              Lavesh
                              Google India / Tez customer support has been notified about the posted complaint.
                              Jan 18, 2020
                              Updated by Lavesh22
                              Kindly resolve my matter, as it have been almost 6 days and my problem is not resolved.
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                                Ravimistry13
                                Jan 7, 2020
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                                Hello
                                I tried purchasing an icon pack, "LineX Icon Pack" on the Google Play Store, for ₹80. After completing the net banking with Times of Money as the intermediate (third party), money was deducted from my account but the app wasn't made available to download. I made another attempt, but no avail. Kindly refund the ₹160 in my bank account, the transaction ID (Ref#) for the two separate ₹80 transactions are IGAHVBIGM4 and IGAHVBIMC2.

                                Thank you
                                Ravi Mistry
                                Google India / Tez customer support has been notified about the posted complaint.
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                                  Kaustubh Deshmukh
                                  Jan 5, 2020
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                                  Address: B WING 5 Th Floor Dombivli West Thane, Thane, Maharashtra, 421202

                                  My money got deducted on 11th nov 2019 i already provided all the required information to google pay support. Every single time there response like "our nacl team will contact you" but didn't got any response not even my money it's almost two months i ask them to provide me escalation matrix so i can talk to there supervisor but didn't got any response there customer support is rude didn't respond properly.
                                  Google India / Tez customer support has been notified about the posted complaint.
                                  I have done recharge of 100 rupees to my Airtel number [protected] but I haven't received a recharge yet but money from my account is deducted. Please solve this issue
                                  Ac no [protected]
                                  Transaction date 12/12/2019
                                  By google pay
                                  Ammount 5000
                                  Mishra Samy's reply, Jan 9, 2020
                                  Please give me my money
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                                    Bhagyashree Jizilwar
                                    Jan 3, 2020
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                                    Address: Sri Sai Krupa Girl's Hostel, Near Nalanda High School, Shivbagh Colony, Ameerpet, Hyderabad, Telangana, 500016

                                    I am being trying contacting google pay customer support number [protected] since last 3 days regarding my loss of money but no response from them. I am trying every day for about 5-6 times a day and waiting for 12-15 minuted for someone to receive the call from their team but no response from team, no callbacks received. I raised a dispute on the app, and have received an automated call, but occurred to be the same thing. I was on call for about 10 minutes and wasn't responded as well. It is just frustrating and irresponsible behavior of the organisation when they offer these many things and look after noon. I look forward for a call from the team
                                    Google India / Tez customer support has been notified about the posted complaint.
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                                      Mahi karthick
                                      Jan 3, 2020
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                                      Address: Chennai, Tamil Nadu

                                      I did a transaction on december 19 on google bay.
                                      That was failed.
                                      They mentioned that money will refund within 3 days.
                                      But i didn't get my money back till now.
                                      Almost it had 10 days now.
                                      I raise a dispute and send a feedback also. But no responses for that.
                                      I'm disappointed with google pay service.
                                      I want my money back immediately.
                                      I cant wait.
                                      Google India / Tez customer support has been notified about the posted complaint.
                                      I am pay a bill by the date 30/12/2019 through Google pay applicationcon no.[protected], Bill number[protected]upi transition id [protected], google pay transtion id amount 1253, i need quick every information of this transition
                                      Recharge not successful but money debited from my account so please return my money back to my account
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