Google India / Tez Complaints & Reviews

Address: 560066

Hello google,

Below mentioned address showing wrong address in google map app on google search engine, and misinformation is giving to google customers or public., please verify these address and delete the below address in google map please.

Kent service centre whitefield & kadagudi rd
Address: whitfield road, kadugodi, bengaluru, karnataka 560066
Hours:
Open 24 hours
Phone:[protected]
2) kent service centre kundananhalli

Address: marthahalli, no 3, 5th cross rd, marathahalli, bengaluru, karnataka 560037
Hours:
Open 24 hours

Phone:[protected]

Regards,
Google user customer.

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Address: Thane, Maharashtra, 401105

I have make a payment for 9999₹ on 2 November 2019, 5.13pm at chroma store. via google pay app, my money is debited from my account but not credited to benificiery account. and i was not able to submit complaint form Google pay app.also try to called call center, but no reply form there side, as they They don't even know how long it will take, when ever I try to called them only one statement they say, our specialists team is looking into it, as till not received any email or phone call form there side, now fedup calling them, Please help see this issue so that my account is credited.

Nov 24, 2019

Complaint marked as Resolved

resolved got my money back into my bank ac thank you 🙏🏽

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S

Siri Masetty

from Hyderabad, Telangana

Nov 20, 2019

I sent money to my friend on 25Th october 2019.The amount debited in my account but transaction failed! my friend haven't received any amount i sent.

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K

Kittygolconda

from Ahmedabad, Gujarat

Nov 20, 2019

Hi,
My transaction got failed and the amount got deducted from my bank account.
Even after raising conflict google pay did not gave me refund.
It's been 10 days I haven't received my amount.
Please help

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Address: USHA NIKETAN, BABUDIH, B POLYTECHNIC, DHANBAD, Dhanbad, Jharkhand, 828130

I have made a transaction of 1000 through google pay/tez on 30th oct 2019. Very sad to say that the money is not credited in the recipients account. Neither it is refunded back to mine. I have raised a dispute. But no response. I have been trying to contact your costomer care but no response. Today is 17th nov 2019, but till now not even a single notification from google pay regarding my money. What should i do now?? I lost my money & its stuck because of google pay..

Google India / Tez customer support has been notified about the posted complaint.

Nov 19, 2019

Updated by satyapuja UPI Transaction ID[protected]

Nov 27, 2019

Updated by satyapuja Not resolved yet.. Worst service by Google...

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C

chantivenkat

from Manuguru, Telangana

Nov 20, 2019

Ticket booked on 13.11.2019..Amount debited from acount even ticket not booked.
Name gopasina a n venkatarao
upi transaction id[protected]
almost 7days complted..but amount not credited...

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Address: 8 LIG PART 2 GANGA GANJ PANKI, Kanpur, Uttar Pradesh, 208020

I have made a transaction of rs 2000 on 04 october 2019 on google pay. Here the problem is money debited from my bank central bank of india branch name panki kanpur account no [protected] but not credited in my son account name gaurav saxena bank state bank of india branch panki kanpur.
I have raised dispute against it on dated 23 october 2019 and as per them need to wait for 7 working days and now already more than 7 working day over...

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Address: Jai Narain Vyas University, Silver Jubilee PG girls hostel, Room No. 08, Jodhpur, Rajasthan, 342005

I was transferring money from my account to another account on google pay. They deduct the money but the transaction was failed. I reported it but they said it will return to my account within 3-5 business days. But it had been more than one month i didn't get any single penny. Even i tried to call the customer care they were not responding to my calls. It's pathetic. Is it a secure application or what? It's 10, 000 ₹. I don't know why they're not responding. Kindly help me out with this situation.

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R

Rio Kaliss

from Virudunagar, Tamil Nadu

Nov 19, 2019

I was transferring money from my account to another account on google pay. They deduct the money but the transaction was failed. I reported it but they said it will return to my account within 3-5 business days. But it had been more than one month i didn't get any single penny. Even i tried to call the customer care they were not responding to my calls. It's pathetic. Is it a secure application or what? It's 10, 000 ₹. I don't know why they're not responding. Kindly help me out with this situation...

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A

aneesh kumarvs

from Perumbavoor, Kerala

Nov 20, 2019

Sir.

Tez cash transaction failed
please check this transaction ID

Google transaction ID :CICAgKCWk4rKEQ

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S

sandeep gilligitha

from Hyderabad, Telangana

Nov 20, 2019

My name is sandeep gilligitha i was the payment of 10, 000 rupees on 19th October 2019 form my account Andhra bank to scb my amount was debited but still now amount not credited in receiver account i was submitted all documents but no one can be not responds

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leejojoseph007

from Kollam, Kerala

Nov 21, 2019

I am unable to pay KSEB BILL via Google Pay whereas I am able to make other payments via Google Pay.

Why is it so?

Kindly check and revert as soon as possible.

Regards,
Leejo Joseph John

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Address: 700009

Have made a transaction of rs 7200 on 21 october 2019 on google pay. Here the problem is money debited from my bank account no *6125 but not credited in my freind account
I have raised dispute against it on dated 29 october 2019 and as per them need to wait for 7 working days and now already more than 7 working day over but still no resolution and response come from your end.
My google paytransaction id:- cicagkdm8mvkya
Requesting you to kindly look into this matter as early as possible. Waiting for your reply.

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Sir,
I tried transfer 1000 rupees to my fathers account on 22nd october 2019 through google pay.. The cash 1000 rupees debited my account but that cash is not credited to the reciever account.. I already send feedbacks to google pay many times.. I also made call to google pay customer care they take the call then they are not connecting the call to the customer care executive.. So many times i called to google pay customer care they are not rplying or connecting my call to customer care executive.. Its already 22 days are over. Sir i want my 1000 rupees cash.. Please help me..

Google India / Tez customer support has been notified about the posted complaint.

Nov 20, 2019

Updated by Anish Thoppil Only Got a rply from google pay. they said they will contact me on contact number. but i don't get any call from google pay. its already one month over, when my cash lost. now i want my cash with interest. i'm thinking about file a case against google pay in consumer board.

Dec 07, 2019

Updated by Anish Thoppil I already registered a complaint in this website. I have lost my 1000 rs in october 22 on google pay app.. i send 1000 rs to my father account, the cash deducted from my account but that 1000 rs is not credited to my father account. I have already send many feedbacks in google pay. But they never replied. Its already 47 days over when my cash lost. Google pay is cheating their customers. I tried to call their customer care, they are not connecting the call to customare care expert.. google pay cheated me. Please help me to get my cash back.

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I have made a bill payment on 20th october 2019 from my google pay account. But it was not paid to the bsnl. The transaction ingoogle pay shows as bill payment as processing and the amount is debited from my bank account. But the due amount has been added to the next billing cycle. That is when i realized that the payment has not been done nor refunded to my account.

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Address: Krishna, Andhra Pradesh, 520001

Money debited but not credited since 24 th October.I have raised the dispute but it was happened more than 20 days even though complaint not resolved. Transaction I'd are Google pay I'd:CICAgKDm6ovIOQ, UPI ID:[protected].
Please resolve this complaint as soon as possible and it was happened more than 20 days.Thank you for understanding .Hope you resolve the issue.

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Karthik shiva

from Koothanallur, Tamil Nadu

Nov 14, 2019

UPI ID#[protected]

Money paid to saravana stores debited from my account but refund not received. G pay whats the trust?
Do i need to wait till next birth? 😅😅😅😅😅😅 very poor service

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Address: 560043

Unanimously someone has created our business page and it is owned by someone else. How can you just let someone to open business page of someone else which they don't own it. Why don't you create some verification process before creating the page.

It is literally impossible to contact google. We are a start-up and its impacting our business. People are leaving false comments unanimously and owner is responding we don't even know who the owner is?

Can you look into the issue and get this page removed...

https://www.google.com/search?q=zetamp&rlz=1C1CHBD_enIN816IN816&oq=zetamp&aqs=ch...⇄

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Address: Whitefield, 560067

I made a transaction on 6 november 19 via google pay the amount got deducted instantly but the receiver nor me got a money back.
I want you to look into this matter and resolve the issue at earliest.
The transaction is still showing as pending i have raised a dispute as well but till now i have not got my money.
I tried contacting bank they informed me that it was a successful transaction from there end if money did not sent then connect to the upi vendor.
I'm really disappointed with google pay service the support staff and the response i'm waiting from past 4 days to get my issue resolved.

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C

chetan shirbhate

from Mumbai, Maharashtra

Nov 12, 2019

Hi team,

We have transferred payment but not received benifeshy account request you to please check and confirm the same

Mo-[protected]
Payment date 22 October

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Address: D-26/23,Shahbad Dairy,New Delhi, 110042

I purchased 220 in pubg mobile through google upi but my money was deducted but i don't get my uc please help me
Give me the solution of that issue how get my money or uc back please help me
Upi payment was successful done but my uc not received from pubg mobile what wrong with me please solve this problem what to do to get my money back.
Thanks
Rohit singh

Nov 12, 2019

Complaint marked as Resolved

Resolved in 30 minutes thanks

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Krr15

from Mumbai, Maharashtra

Nov 12, 2019

Upi transaction[protected] was not successful but my money debited.
Transaction date is 22 oct 2019.

Upi ref:[protected]

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Address: Gazi para, Choto ganti youbak sangha play ground., 700132

I am trying money transfer on Google pay on 07th November 2019, time-11:25AM money has been deducted from my account but money not credit another account. I have complaint to Google pay many times and they said me to wait for 3 working days, now they are not responding to my complaints and they haven't take any action on my complaint. Please help me refund my money back

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I tried to recharge an airtel prepaid mobile number on 1st november and selected a plan which costed 245rs. The money had been deducted immediately from my account. The payment reached the intermediary but the recharge had failed. It's been 8days and still i have not received any refund or response from them. It's written that any money deducted will be refunded within 3-5 business days but that has not been the case. I launched a complaint 2-3days ago but they have not updated the status and have not replied either. Instead of giving me a rangoli, they have deducted 245rs. Please look into the matter and give me a response. I've attached a receipt photograph along with the complaint status.

Nov 11, 2019

Complaint marked as Resolved

The company is returning the money after 10 days. In that time I've written about it on the app, on play store, and here. It was a small amount but I would've been doomed if it was some greater amount. Your best bet on such occasions would be to write on open social media platforms and bring the situation to their attention. Nobody picks up their helpline number and chat help is disabled

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M

mandp

from Mumbai, Maharashtra

Nov 13, 2019

Amount Deducted but not reflected in the parties acct and it has been a long time their is no response for this and the amount is not reflected back to my acct till date.

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I had deposited 5k in a kins account on 8th nov, which had not yet been credited in the beneficiary account. I tried to transact give times and the transaction failed. Now for one of the attempts it shows processing the transaction by partner bank. The amount has been debited from my account, still not received on the other end. Sending the screenshot. Kindly resolve.

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ganesh chorge

from Mumbai, Maharashtra

Nov 11, 2019

I have made a transaction and amount debited from my account, but not credited to other account.

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Rushikesh Dhote

from Nagpur, Maharashtra

Nov 11, 2019

Money was not refunded upi no is
[protected] money was duducated but not refunded why can u do u was called gpay constumer also but it not responding it didn't getting call why can I do now I want money refund

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My transaction was successful but money did not transferred to receiver but debited in my account.

I tried to contact support team via call it takes more than 10 minutes reach them.

When i asked for email support "email id", they don't have it seems.

I was shocked, "google" such a huge firm can't arrange a email support.

Please escalate this to whomsoever and arrange the email support operations for customers involved in money.

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

I had made a transaction of rs. 850.38 on 8 september 2019, the amount has been debited by my bank account but not added in my hpcl phone application, i registered complaint regarding same, i already called the google pay customer care support to resolve my issue or refund my money, they always inform me that complaint has already been forwarded to specialist team wait for some more days, its already 60 days passed, nothing positive from their side, i frustrated this third time transaction issue from google pay.

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ganesh chorge

from Mumbai, Maharashtra

Nov 11, 2019

Money deducted form bank account on 8th november 2019. Shall not refunded till date. And no response from google pay

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Address: bangalore, 560099

Dear sir,

I have done a transaction through g pay on 27.10.19 for the amount rs.14900.

This transaction got failed, still the amount is not yet refunded. As per their terms, the amount should be refunded 3 to 5 days.

There is no responds, even if i tried g pay customer care.

Please do the needful to re[pay my amount.

Nov 7, 2019

Complaint marked as Resolved

Still I have not received the amount. Please update

Google India / Tez customer support has been notified about the posted complaint.

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S

Shivam5645

from Bikaner, Rajasthan

Nov 8, 2019

I was try to send Amount to the another account but Amount has deducted from my account but not transfered in another account.

I'm not satisfied with your services.
I need to pay that amount to my mother.

What can i do..

That is my salary.

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N

Naeem Gori

from Ahmedabad, Gujarat

Nov 8, 2019

Hello my name is naeem Khan I m send 24000 RS in 1st November 2019 at the time 22:51 account in ANISH QURESHI but money not received by Anish account and customer care recepnice said money reflect in 6 November 2019 but today money not received so I k doing a complent

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Address: Mayur vihar, Bikaner, Rajasthan, 334001

On 6 november 2019, i have booked a ticket from bikaner to jaipur and paid the requisite amount and a confirmation email came to verify that my ticket is booked, but there was not the seat no. And later on ticket is cancelled and the amount has not yet came. Without my notice the ticket get cancelled and i left a important bus.
This is a serious issue and i want to complain. And want my right.. I have all proofs.

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Address: Chennai, Tamil Nadu, 600116

Website: [email protected]

My number [protected], Benjamin here I went to a hotel and had lunch and as per the hotel norms they will accept payment through Gpay I had only 500 and sent the payment to the hotel Gpay upi method on 30/10/2019 the payment debited from my account and did not credited to the hotel gpay account. It showing as processing and will be credited to the receivers a account in 3 to 5 business days.. The hotel guy did not allow me until I pay the cash...it is more than 7 days now.. Still it is showing as processing... No response whatsoever... Please help me... I have added the image receipt with this complaint... Please check and credit the. Money to my account... Thanks.. BENJAMIN

Google India / Tez customer support has been notified about the posted complaint.

Nov 10, 2019

Updated by Benny Strikes Still they the complaint is resolved... I don't know how Liberal they are... Cheating people

Nov 10, 2019

Updated by Benny Strikes Still they are taking my complaint as serious 500 Rs they have taken from me its 10 days now.. Not returned back

Nov 10, 2019

Updated by Benny Strikes Don't use Google pay hereafter please

Nov 13, 2019

Updated by Benny Strikes Is there any help for getting my 500 Rs back

Nov 16, 2019

Updated by Benny Strikes Please contact to my phone number [protected]

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Google India / Tez Complaints & Reviews

File a complaint to Google India / Tez

Google India / Tez reviews & complaints page 34

wrong address shows in google map

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money debited from my account but not credited to beneficiary account

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lost my money & its stuck because of google pay..

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payment failed

didn't get my refund of failed transaction.

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money debited but not transfer

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lost my cash

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amount deducted but not paid to bsnl bill payment

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money debited but not credited more than 20 days.

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unanimously someone created our business page

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money got deducted from google pay but not received

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my order is not received yet

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google pay upi transaction failed

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money has not been refunded

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amount debited from account but not credited to the other

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email support request

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amount debited but receiver hpcl not get credited

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money transaction failed is not refunded (rs.14900)

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bus ticket booking related

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amount deducted but not credited to the receiver's account

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