Google India / Tez Complaints & Reviews

Made a transaction of rs 30, 000.00 from my google pay india/tez account on 28th, febrauary2019.
Its was an upi to upi amount transfer transaction.
The amount of 30, 000 rs. Was debited from my account immediately, but has not been credited to the recipient's bank account yet.
Since it is a large amount please look into the matter as soon as possible

Google transaction id :cicagkcyxkcxoq
Upi transaction id :[protected]

Transferred from :
Kelam sowmya ([protected]@okaxis)
Transferred to:
Prameela ramineni ([protected]@oksbi)

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swapnild17

from Pune, Maharashtra

Mar 5, 2019

I have tried to pay a Google pay user 30000 through my google pay account but the amount has been deducted from my account and not credited to his account niether returned to my account

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Google pay number: [protected]

It is not happening first time with me. Everytime its a big problem. My 4000 rupees are still in processing from last 2 days.
There will be only 2 options, payment failed or paid. What is this 'processing'

I don't get any problem in paytm.

I send feedback again and again, but no reply....

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4 Comments

Address: New Colony Rajbari Jamtara, Near Bal Vikas Niketan school, Jamtara, Jharkhand, 815351

My transaction has failed during irctc ticket booking on 29 dec 2018 and my amount was deducted from my account.in my goole pay acount the status was pending. But its shocking for me that the status has shown success on 2/1/2019 but i made this transaction on 29/12/2018. I called several time in google pay and irctc but i couldn't receive the amount yet. When i called on irctc they told me that we have not received any amount by your side.
So please refund my amount as soon as possible.
Google pay always ensured me that you will receive the the amount in 4 working days. But now two has paased but amount not received.

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learning spotlights

from Gulbarga, Karnataka

Feb 27, 2019

I have an Gmail account '[protected]@gmail.com' and I forgot its password now when I tried to recover it, it's asking for recovery email address, I know the recovery email but the account is deleted, so chance left for me to recover it, kindly help me as soon as possible. I am going to register a complaint against it

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Jennycooper

from Chennai, Tamil Nadu

Mar 4, 2019

It shows a error message, that I couldn't able restore my account ehi6 I have already added on Google Pay.
kindly assist me ASAP.
it's an emergency for me.
I have attached the screenshot too, kindly check bottom 2 lines... the middle msg was general reply message.

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I tarnsferred money via upi, my account is in sbi from which i transferred rs 16000 which has been debited on 22nd feb'2019 but not yet received by benificiary. Very disaapointed as it has been 3 days now and i got no resposne from bank neither from upi. My transaction id[protected]. I transferred my amt to sbi bank. If the amount got deducted on the very same day then where my amt got transferred??

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Feb 25, 2019

Updated by Annithaa my money has been credited just now.

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Address: Near bhavani temple chitguppa, Bidar, Karnataka, 585412

I have maid Google pay transaction on 22 nd December 2018 of 20, 000/- but transaction has failed and money has deducted.. I have called so many time the customer care and sent my bank statement twice but till 2 near to come money not refunded. And I have visited to bank to make charge back but bank also not responding any thing.. Upi transaction I'd:[protected]. [protected]@oksbi.. Google transaction id: CICAgKDi1lG9Tw..

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Akhil Paladi P

from Bengaluru, Karnataka

Feb 27, 2019

On 31/10/2018 from my account rs5000 has been debited but not transferred to beneficiary or still it is in proceesing stage. Kindly request you to solve my issue

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Ashok Mopagar

from Belgaum, Karnataka

Feb 27, 2019

Sir,
I'm Ashok Mopagar I made transaction on 11 Feb 19 of Rs 1000 amount was debited from my account but PROCESS is under WAITING till today ...
Kindly Complete the transaction or else refund my amount to account

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rahulilfs

Feb 28, 2019

Dear Sir,

Sir I have paying money transffer google pay payment 500 rs other account Date 27-02-19 time 5.41 pm but the problem is money is dabbit account but money is not credit other account the show is under processing sir it's a request you plese help me.

Regards
Rahul Karn

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Address: Ankushapoor,jammikunta, Karimnagar, Andhra Pradesh, 505122

1. Im send amount of 3600/- for my frnd... But amount debit its error...
2. Same person im sending amount of 2200/- but ut is also same problem

3600/- credited after 1day
Nd
3. Time also sending amount is is also deducted but error...

So plz transfer money its not my amount another persons,,,,

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sunny0507

from Noida, Uttar Pradesh

Feb 27, 2019

I made a electricity bill payment on 10th Feb from Google pay. Transaction failed but amount was deducted from my account. I requested refund from the app, it said refund initiated and will be transferred withing 5-10 days. But it's still not transferred. My transaction you I'd is[protected], Google transaction I'd - CLCAgKDSjvSRg

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Sir, i did send 16000 rs to my friend through google pay on 8th jan but he didn't get money yet.in app it shows that successful but he didn't get any money. I complaint in google pay many times but they told me that npci not responding us. It's been more than 1.5 months please help me with this. I had sent all asked document to google pay but not got any response. I am attaching all necessary screen shots. Please help me.

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Abhijith ps kichu

from Kottayam, Kerala

Feb 26, 2019

I have sent an amount of Rs300 to my friend on 19th february. The money is debited from my account and not delevered to the other account.What do i need to do next. the app was temporarily uninstalled on the other device at the time of sending money.

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Aravind Benahal

from Bengaluru, Karnataka

Feb 28, 2019

My ac debut amount 500 but not rceve amount to ac the tanctaction is under process ...

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Address: 202,little rock apartment,miyapur, Hyderabad, Andhra Pradesh, 500049

I have transfer 10, 000 rupees transaction on 7th jan 2019 via google pay to my friend sbi account, amount debited in my account but my friend not received. I have raised the complaint and sended mail also, google pay asking both account statements i have submitted also, google pay customer service department and send so many emails. Always getting same response like we are escalate, checking, 7 more working days, how to collect my money.

Google transaction id: cicagkdi59kbaq

I am very very dispointed with their customer care,

Please help me.

Google India / Tez customer support has been notified about the posted complaint.

Feb 26, 2019

Updated by rajesh5254 Dear sir,

Still it is not resolved, Plz HElp

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Siraj Ahemad

from Pune, Maharashtra

Feb 27, 2019

Transation is pending 2 days Allahabaad bank Upi id[protected]

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It's been 1.5 months since I am chasing Customer Care team but still the issue has not been resolved. I am highly disappointed. No update is provided with regard to my issue till the time I contact the team. Using UPI, I was adding money to my airtel wallet but the money did not reflect there and has been deducted from my bank account. I am mentally harassed now.

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Feb 20, 2019

Updated by Jagdeep Randeo The transaction was made on Jan 11 for Rs 2300

Mar 05, 2019

Updated by Jagdeep Randeo my complaint has not been resolved till now

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Gowtham Spirit

from Chennai, Tamil Nadu

Feb 21, 2019

18 December 2018 I send the amount 800rupees ..this transection fails..after two month delay the process kindly request my amount i have need..

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Address: Krishna, Andhra Pradesh, 520012

Website: google octro in g.co/helpp

On feb 13th 2019 three transactions had been made without my authorization and amount of 1/-, 499/- & 299/- had been debited respectively. Transaction details are as follows:
13-feb-2019 by debit card othpg 380012 google *services g.co/helpp 1.00
13-feb-2019 by debit card othpg 729765 google *octro inc g.co/helpp 499.00
13-feb-2019 by debit card othpg 356237 google *octro inc g.co/helpp 249.00

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santhosh1007

from Ongole, Andhra Pradesh

Feb 21, 2019

Message received but amount not at all credited my tez number is [protected]

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My wife (Sajitha) transfer 12, 500/- transaction on 11/11/2018 via google pay to his cousin SBI account. Upto now amount was not credited to his account and cash debited from our hdfc account, not refunded yet

I already informed (many times) Google pay customer service department and send many emails. Always getting same response like we are escalate, checking, etc but no proper action.!!
How to get my money back?
We need to go consumer court? really fed up with your service.
Your immediate action will be highly appreciated
Thanks
Vipin

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I paid my bill on google pay on 6 february at 9:25 am it is failed i agin try to pay bill at 10:37 am but again it fail and i pay 1844.31 rs 2 times so i wait for my money it is 3688.62 rs from the google pay app refund id raise but further action could not done so i again complain for it because i need money so i kindly request you to look in the matter and resolved it as soon as if possible

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Feb 23, 2019

Updated by NIRALIben patel Plz solve my problem of money deduction from my account and not receive it back

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Ashish savalkar

from Pune, Maharashtra

Feb 20, 2019

Complaint transaction declined but amount deducted from my account

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Buenos días, esta mañana revisando mi cuenta he visto numerosos pagos que no han sido efectuados por mi, me gustaría saber que debo hacer para el rembolso o devolución de mis fondos.
Los pagos son de los siguientes montos 0.95 euros, 46.59 euros múltiples pagos, con un importe total de 1341.38 euros.
Mi numero de teléfono es el [protected] y mi correo electrónico es [protected]@hotmail. Es.

Yo no soy cliente de google, quiero recupera mi dinero.
Muchas gracias.

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Sumanta Sarathi Borthakur

from Diphu, Assam

Feb 21, 2019

I have paid an amount of 849/- using google pay from my SBI account to Testfunda.com for a course. Though the payment is shown successful and money has been deducted the recipient has not received my money. IThe money is paid to [protected]@icici. UPI transaction ID:[protected]

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Address: Krishnagiri, Tamil Nadu, 635102

Please help me my brother sent 90000 /- transaction on 22/09/2018 via google pay to my father account but transaction completed. Money was debited hdfc bank but money was
Not get sbi money and not back to my a/c till the date. I already raise the dispute on the app and complaint many time google pay but no response from the app on this matter. I mailed on my banks upi support team's mail id but from there no support or response come to me. How to get money ravise...

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anjitha suresh n

from Ernakulam, Kerala

Feb 20, 2019

I lost my money while transfer to my bank account.I gave complaint letter to bank but they told only tez can help me.Transfer 3000 rupees on 8.1.2019 at 8.06 pm.Upi transaction id is[protected] from sbi bank kakkodi branch calicut.please refund my cash back.i also called to the bank which i sent money.they told it was a invalid account.

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I am facing problem with my sister gmail account and now she is using my account to seek help .Last night I changed the password but unfortunately i didn't remember. So, when i tried to retrieve my password it say's google will get back to you with in 3-5 business days. I wanted to access my account immediately or at least by the end of the day as i may get job notifications. Please help me and guide me. I can't just waste my time sitting here. This is my email id [protected]@gmail.com and I have registered phone number also

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Address: Ajmer, Rajasthan, 305001

I am create transaction by google pay 0n 5 feb 2019 amount 2900/- amount debit from my account but not credit benificary account upi id
[protected] i am contact google pay but google pay showing npci foult npci given 7 days time resolvation but as on date not resolve is issue so please request to u resolve urgently

Please resolve it

Rinku
[protected]

Feb 19, 2019

Complaint marked as Resolved

Email id [email protected] mobile no- 7340086133

Google India / Tez customer support has been notified about the posted complaint.

Feb 19, 2019

Updated by rinku shaktawat please resolve it urgently

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Rasika Saundankar

from Mumbai, Maharashtra

Feb 19, 2019

Money was deducted from my account but not credited on beneficiary's account on 17th feb arround 9 pm, when will the money get transferred or atleast should be credited in my account??

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Address: 500089

Last week i have transferred amount to my colleague, transaction through google pay and the upi id is [protected] and google transcation id cicagkdstpivlq the amount was 825 and it showed status of paid to the party but they did'nt placed my order but when i complained them they are saying that they did'nt receive any money for the order and i also send a feedback to google pay for that particular transaction but they haven't taken any step. I need my money back as soon as possible.

Regards
Kiran

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Sir,
I make transfer the amount of 2272/-in the name of bajaj auto finence on 9/2/2019, through googel pay app, wide transaction number is[protected].
still i am not recived confrmation of payment recived by bajaj auto finence.kindly send recipt of payment recived by bajaj auto finence.
thanks®ards
A V SRINIVASA
MYSORE
KARNATAKA
INDIA.
[protected]

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Milan Mohan

from Mumbai, Maharashtra

Apr 30, 2019

I had a bad experience in last month 28 th march 2019, I send 5000 money to sbi account.the amount got debited from my account and it's not credited to beneficiary account..already I raised dispute..this is one month now.beneficiary person already gone and check with the bank..there is no money in passbook also..kindly help.
Contact no is [protected]..
Is there is any customer no for google pay..I tried no of customer number but everything is vain..I am sending feedback regularly.no updates.kindly see my attached screenshot

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Address: Pune, Maharashtra, 411057

I did a google pay transaction on 8th feb for rs 1375. The transaction has failed and money is not credited to receiver nor it is reversed to my bank account. I request you to please look into this issue. I have disputed but no reply. No support in terms of emails, chats, phone call etc. Please reply to me or call me to discuss. Attachrd is the transaction reference

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Sindhushree Hari Prakash

from Bengaluru, Karnataka

Feb 19, 2019

I did a Google pay transaction for paying my BWSSB bill on 10th Jan 2019. The bill payment was failed and money was debited from my account.
Even after repeated complaints, calls, I have not got the problem resolved.
Google pay customer care asked for bank statement, I have even posted that too.
Please help me out to solve the issue.

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Address: 560033

Dear team, on[protected], 10.22 pm i have done the purchase txn towards lime road online shopping portal, amt rs1250/- is been debited from my sbi s/b a/c, but is has not been credited to benificiary (Lr), neither amt is refunded to me, please check and initiate the refund process asap, i am unable to reach you ppl, please help me on the same...
Please do the need full or pls reply on the same

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LimeRoad Customer Care

from Delhi, Delhi

Mar 1, 2019

Hi Akhila, please accept our deepest regrets for the less than satisfactory shopping experience. Kindly click here: http://bit.ly/2gADZWU and fill in your details, so that we can help you accordingly.

Google India / Tez Complaints & Reviews

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Google India / Tez reviews & complaints page 48

amount debited from my linked bank account but other user didn't get the amount

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payment in processing from 2 days.. no reply on feedback

refund not credited for the failed transaction on 29 dec 2018

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upi transaction failed

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transaction failed but money not refunded till after 2 months

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amount deducted... but not refunded

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money deducted from bank but not reached to receiver bank

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amount debited in my account but beneficiary not received

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money not refunded

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unauthorized transactions has been made without my approval

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amount not credited to beneficiary account

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refund id raised but further action not done yet

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cobros en mi tarjeta sin mi autorización

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money transfer issues

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login issues

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i am create transaction by google pay 0n 5 feb 2019 amount 2900/- amount debit from my account but not credit beneficiary account

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google pay money debited from account and paid but the receiver party did not received

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about payment receipt.

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failed transaction 8th feb google pay

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amount is debited from my sb a/c, but not credited to beneficiary

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