Google India / Tez Complaints & Reviews

Address: Ernakulam, Kerala

Transaction done on 02nd feb from axis bank to union bank via google pay linked account email id:[protected]@yahoo.com not yet credited to recipient account.. Shared bank statements multiple times. Still no update from google pay team. Each timr they are asking me to wait 7days and nothing happens
No update. Really bad experience.

Please take urgent action

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Axis Bank Customer Care

from Pune, Maharashtra

Mar 11, 2019

Hi, sorry for the inconvenience. We request you to visit the following link to raise a dispute for the referred transaction https://bit.ly/2Na7gH8. Regards, Team Axis Bank.

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AHIR pratik

from Surat, Gujarat

Mar 12, 2019

My number is linked to the bank account but if there is no link in Google Pay, then what is the problem? I request that the solution will soon come

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Address: 560103

I booked a ticket with redbus for a long distance with google Pay/Tez after entering UPI it said some error, hence ticket not generated. So booked again directly with bank ticket generated but for my failed transaction i didnt get the amount back.

When i asked bank it is asking me to ask third party app since it is not banker app, when i ask Redbus they are saying they have received only one time payment, when i asked Google pay they said they are investigating HERE The problem is they are investigating from more than a month. Google pay not responding to mails, when ever i call they are saying investigating.

Deducted my money with in seconds but for refunding the same it takes Months, this is second month Ending.

Please help me to resolve this

Thanks in advance

Google complaint Reference No[protected]

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Mar 08, 2019

Updated by harish7869 This is my details of Payment : CICAgKCS75ykOA ( google Transaction )

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Address: 184142

Website: Www.aliexpress.com

Unauthorised bank transaction on www.aliexpress.com and Google proxima beta on01. 03.2019. Bank account is my custody and i have never share my creditials to anyone.this was unauthorised transaction transaction in the name of Google and Aliexpress. Com. Request you to take immediate action on the above fraud transaction to get back the refund immediately.

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Enhira Satna

from Isagarh, Madhya Pradesh

Mar 11, 2019

Money is debited from my account but not credited to benificiery account. This was happens at 28 Februaty 2019, 3:22 pm. Please see this issue so that my amount is credited as my account . I have alrady complaint many time but still is it pending

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AHIR pratik

from Surat, Gujarat

Mar 12, 2019

I have not written a reply on Google Pay, for two hours

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Address: Navi Mumbai, 560100

I initiated an in-app purchase from a well known playstore app. The transaction completed with me providing the otp. Shortly after this i received a message that the transaction has been declined. I was expecting a refund of my transaction (S) and have even raised it with the application developer. For the past 12 hours, neither is the transaction listed in google payments nor does the application reflect any state changes.

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Mar 10, 2019

Updated by Srikanth Suresh It has been a week since I have raised this complaint but no representative has reached out to me.

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S.TAMIL VANAN

from Kanchipuram, Tamil Nadu

Mar 12, 2019

I transferred the money to Google play, instead of Google pay, from mibikwik of rupees 750. I want withdraw money from Google play store. I won't use money in Google play store.

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Hitesh123450

Mar 12, 2019

Sir, I send Rs 2000 money to my friend but it's failed and money is debited transaction number is.[protected], please complain about it, it's above 20 days. I done all thing but no benefit.you are last hope, i mail them but no response, complained many time on tez app. Now all ways closed, please help me sir please

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Address: Mumbai, Belgaum, Karnataka

I'm ashok mopagar trans id[protected]
I transferred rs 1000 from central bank of india to sbi shivamogga through g-pay app on 11 feb 2019, money is debited from my account but not transferred to receiver account and this shows like process is under waiting till today...
I raised the complete about it to tez customers care they are not responding.. Kindly solve this issue as soon as possible

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raju ram choudhary

Mar 7, 2019

I have send money from google pay and pament will be deduct my accont but not receive other account a long time. i send 2500 rs from google pay to the surveer rajput .but not receive money in your account . a long time problem but not solution by google pay custmor care number not not solution . so i have send complain own .so quick action.

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V

vinith Mani

Mar 11, 2019

In my account amount debited but not credit

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Address: bangalore, 560102

On feb 1st i have done a transastion of rs1325 with google transaction id cicagkcsn-yfoq and upi transction id[protected] to mr latheesh yadav. The money got credited to his account but the same time it got reversed twice (1325+1325) from his account. One amount he got refunded back on 14.02.2019 but still one more amount is pending. I have the customer care support more than 5 6 times in the month of feb and have send all the supporting doc, such as bank statements to them,. But they failed to solve my issue. Take it as a serious one and please solve it. Its been a month over.

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Mar 14, 2019

Updated by Manu9895 its been almost 2 months I didn't get any updates.. every time when I call them they used to ask me to send the bank statement and wait for 7 days. This is so frustrating, they are playing with my time and patience. and even you people can't solve a small issue please stop this service.

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Ankit khosla (Ankit. [protected]@oksbi)
Issuer bank: idbi bank

To: apoorv verma ([protected]@ybl)

Google transaction id: cicagkdsyrnbzq
Upi transaction id:[protected]

The money has been deducted from my bank and you said it will be refunded in 6-7 working days. But its been a month i have not received the money yet. Please take immediate action.

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Address: Gurgaon, Haryana

It has been 2 months since i am chasing customer care team but still the issue has not been resolved. I am highly disappointed. No update is provided with regard to my issue till the time i contact the team. Using upi, i was adding money to my airtel wallet but the money did not reflect there and has been deducted from my bank account. I am mentally harassed now.

The transaction was for 2300 made on jan 11

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Address: 15-102 hanuman nagar, hanuman nagar opp hanuman temple kalwakurthy, Mahbubnagar, Andhra Pradesh, 509324

On 23rd of february, i have transferred sum of rs.10000 to my friend account. Though, there was deduction in my total amount, that sum of rs.10000 didn't get credited in my friend account. I didn't found the reason behind it.
So please kindly make me sure about the reason and solve my problem as early as possible since it is huge small amount..

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Address: Bariatu Road, Ranchi, Jharkhand, 834009

Google pay case id [[protected]]
Case id [[protected]]
01 nov 2018 12:37 pm को हमने गूगल पे के माध्यम से 20 हज़ार रुपए का ट्रांसेक्शन किया था दूसरे के खाते में मगर यह ट्रांसेक्शन की प्रिकिर्या पूरा नही हो पाया (Transaction pending) । और मेरे खाते से पैसा काट लिया गया ।हमने गूगल पे पर कंप्लेन भी किया हमे case id दिया गया और 15 दिन में पैसा वापस करने का भरोसा दिलाया मगर 4 महीना बीत गया मुझे आज तक मेरा पैसा वापस नही मिला । आपसे अनुरोध है मेरा पैसा वापस करने की कीर्प करे अतः इस कार्य के लिए में आपका सदा। आभारी बना रहूंगा case ईid और ट्रांसक्शन की कॉपी आपको भेजा हूँ

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B

Biju Rosh

Mar 5, 2019

Please unbanned my google pay account [protected] please

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Made a transaction of rs 30, 000.00 from my google pay india/tez account on 28th, febrauary2019.
Its was an upi to upi amount transfer transaction.
The amount of 30, 000 rs. Was debited from my account immediately, but has not been credited to the recipient's bank account yet.
Since it is a large amount please look into the matter as soon as possible

Google transaction id :cicagkcyxkcxoq
Upi transaction id :[protected]

Transferred from :
Kelam sowmya ([protected]@okaxis)
Transferred to:
Prameela ramineni ([protected]@oksbi)

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swapnild17

from Pune, Maharashtra

Mar 5, 2019

I have tried to pay a Google pay user 30000 through my google pay account but the amount has been deducted from my account and not credited to his account niether returned to my account

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Address: New Colony Rajbari Jamtara, Near Bal Vikas Niketan school, Jamtara, Jharkhand, 815351

My transaction has failed during irctc ticket booking on 29 dec 2018 and my amount was deducted from my account.in my goole pay acount the status was pending. But its shocking for me that the status has shown success on 2/1/2019 but i made this transaction on 29/12/2018. I called several time in google pay and irctc but i couldn't receive the amount yet. When i called on irctc they told me that we have not received any amount by your side.
So please refund my amount as soon as possible.
Google pay always ensured me that you will receive the the amount in 4 working days. But now two has paased but amount not received.

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learning spotlights

from Gulbarga, Karnataka

Feb 27, 2019

I have an Gmail account '[protected]@gmail.com' and I forgot its password now when I tried to recover it, it's asking for recovery email address, I know the recovery email but the account is deleted, so chance left for me to recover it, kindly help me as soon as possible. I am going to register a complaint against it

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J

Jennycooper

from Chennai, Tamil Nadu

Mar 4, 2019

It shows a error message, that I couldn't able restore my account ehi6 I have already added on Google Pay.
kindly assist me ASAP.
it's an emergency for me.
I have attached the screenshot too, kindly check bottom 2 lines... the middle msg was general reply message.

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I tarnsferred money via upi, my account is in sbi from which i transferred rs 16000 which has been debited on 22nd feb'2019 but not yet received by benificiary. Very disaapointed as it has been 3 days now and i got no resposne from bank neither from upi. My transaction id[protected]. I transferred my amt to sbi bank. If the amount got deducted on the very same day then where my amt got transferred??

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Feb 25, 2019

Updated by Annithaa my money has been credited just now.

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Address: Near bhavani temple chitguppa, Bidar, Karnataka, 585412

I have maid Google pay transaction on 22 nd December 2018 of 20, 000/- but transaction has failed and money has deducted.. I have called so many time the customer care and sent my bank statement twice but till 2 near to come money not refunded. And I have visited to bank to make charge back but bank also not responding any thing.. Upi transaction I'd:[protected]. [protected]@oksbi.. Google transaction id: CICAgKDi1lG9Tw..

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Akhil Paladi P

from Bengaluru, Karnataka

Feb 27, 2019

On 31/10/2018 from my account rs5000 has been debited but not transferred to beneficiary or still it is in proceesing stage. Kindly request you to solve my issue

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Ashok Mopagar

from Belgaum, Karnataka

Feb 27, 2019

Sir,
I'm Ashok Mopagar I made transaction on 11 Feb 19 of Rs 1000 amount was debited from my account but PROCESS is under WAITING till today ...
Kindly Complete the transaction or else refund my amount to account

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R

rahulilfs

Feb 28, 2019

Dear Sir,

Sir I have paying money transffer google pay payment 500 rs other account Date 27-02-19 time 5.41 pm but the problem is money is dabbit account but money is not credit other account the show is under processing sir it's a request you plese help me.

Regards
Rahul Karn

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Address: Ankushapoor,jammikunta, Karimnagar, Andhra Pradesh, 505122

1. Im send amount of 3600/- for my frnd... But amount debit its error...
2. Same person im sending amount of 2200/- but ut is also same problem

3600/- credited after 1day
Nd
3. Time also sending amount is is also deducted but error...

So plz transfer money its not my amount another persons,,,,

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sunny0507

from Noida, Uttar Pradesh

Feb 27, 2019

I made a electricity bill payment on 10th Feb from Google pay. Transaction failed but amount was deducted from my account. I requested refund from the app, it said refund initiated and will be transferred withing 5-10 days. But it's still not transferred. My transaction you I'd is[protected], Google transaction I'd - CLCAgKDSjvSRg

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Sir, i did send 16000 rs to my friend through google pay on 8th jan but he didn't get money yet.in app it shows that successful but he didn't get any money. I complaint in google pay many times but they told me that npci not responding us. It's been more than 1.5 months please help me with this. I had sent all asked document to google pay but not got any response. I am attaching all necessary screen shots. Please help me.

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Abhijith ps kichu

from Kottayam, Kerala

Feb 26, 2019

I have sent an amount of Rs300 to my friend on 19th february. The money is debited from my account and not delevered to the other account.What do i need to do next. the app was temporarily uninstalled on the other device at the time of sending money.

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Aravind Benahal

from Bengaluru, Karnataka

Feb 28, 2019

My ac debut amount 500 but not rceve amount to ac the tanctaction is under process ...

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Address: 202,little rock apartment,miyapur, Hyderabad, Andhra Pradesh, 500049

I have transfer 10, 000 rupees transaction on 7th jan 2019 via google pay to my friend sbi account, amount debited in my account but my friend not received. I have raised the complaint and sended mail also, google pay asking both account statements i have submitted also, google pay customer service department and send so many emails. Always getting same response like we are escalate, checking, 7 more working days, how to collect my money.

Google transaction id: cicagkdi59kbaq

I am very very dispointed with their customer care,

Please help me.

Google India / Tez customer support has been notified about the posted complaint.

Feb 26, 2019

Updated by rajesh5254 Dear sir,

Still it is not resolved, Plz HElp

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S

Siraj Ahemad

from Pune, Maharashtra

Feb 27, 2019

Transation is pending 2 days Allahabaad bank Upi id[protected]

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It's been 1.5 months since I am chasing Customer Care team but still the issue has not been resolved. I am highly disappointed. No update is provided with regard to my issue till the time I contact the team. Using UPI, I was adding money to my airtel wallet but the money did not reflect there and has been deducted from my bank account. I am mentally harassed now.

Google India / Tez customer support has been notified about the posted complaint.

Feb 20, 2019

Updated by Jagdeep Randeo The transaction was made on Jan 11 for Rs 2300

Mar 05, 2019

Updated by Jagdeep Randeo my complaint has not been resolved till now

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Gowtham Spirit

from Chennai, Tamil Nadu

Feb 21, 2019

18 December 2018 I send the amount 800rupees ..this transection fails..after two month delay the process kindly request my amount i have need..

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Address: Krishna, Andhra Pradesh, 520012

Website: google octro in g.co/helpp

On feb 13th 2019 three transactions had been made without my authorization and amount of 1/-, 499/- & 299/- had been debited respectively. Transaction details are as follows:
13-feb-2019 by debit card othpg 380012 google *services g.co/helpp 1.00
13-feb-2019 by debit card othpg 729765 google *octro inc g.co/helpp 499.00
13-feb-2019 by debit card othpg 356237 google *octro inc g.co/helpp 249.00

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santhosh1007

from Ongole, Andhra Pradesh

Feb 21, 2019

Message received but amount not at all credited my tez number is [protected]

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My wife (Sajitha) transfer 12, 500/- transaction on 11/11/2018 via google pay to his cousin SBI account. Upto now amount was not credited to his account and cash debited from our hdfc account, not refunded yet

I already informed (many times) Google pay customer service department and send many emails. Always getting same response like we are escalate, checking, etc but no proper action.!!
How to get my money back?
We need to go consumer court? really fed up with your service.
Your immediate action will be highly appreciated
Thanks
Vipin

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Google India / Tez Complaints & Reviews

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Google India / Tez reviews & complaints page 48

transaction not credited to beneficiary account

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amount deducted... but not refunded

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money not refunded

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unauthorized transactions has been made without my approval

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amount not credited to beneficiary account

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