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Google India / Tez Complaints & Reviews

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Updated: Aug 31, 2025
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Google India / Tez reviews & complaints page 5

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R
rajat8027_123
Nov 18, 2022
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Starting with a headline:
" Terrible service and mobile handset from Google" I hust bought a Pixel - 7 ten days back and below are the issue since the day I bought Pixel:
1. Pixel 7 has been facing a bad network recepetion issue where users are not receiving mobile network which has hampered their lifes' day to day activities and I am one of that user!! I cant call from my phone, I cant pay from my phone online as I dont receive any network, basically the phone is useless for me.
2. After calling customer srevice "7 times", they everytime told me that Google team is working on that but how they can assume that customer will wait indefinitely for the issue to be resolved by Google!
I humbly asked them to replace my phone - they said its not in their policy. I asked them to return my phone - They said its not in their policy
I asked them to repair my phone - They said phone cant be repaired beacuse team is already working on the issue

Basically Google has admitted that the phone is useless, we will not do anything to help you, its your bad luck that you receive faulty phone and now live with that.

A multi-tech giant like this is telling me that and how can we trust their products? I just request them to return my money beacuse now I dont want to be associated with Google or for sake Andorid anymore!!

If not resolved here, I will escalate to the court and definitely will take some action against them. These guys are running fraud businesses in India!!
Google India / Tez customer support has been notified about the posted complaint.
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    S
    SurajGhale
    from Bengaluru, Karnataka
    Nov 16, 2022
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    Hi,
    On oct16 i had subscribed monthly to an Google Play app. Nov 16 was the next renewal date. On 14th Nov i had cancelled the subscription in Google Play app. But on 16 th nov amount 699 was still deducted from my card. Please help in resolving this issue.
    Google India / Tez customer support has been notified about the posted complaint.
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      S
      SAjan Saklle
      Nov 16, 2022
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      By Mistake Payment Another Acount
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        S
        Surmukh8
        Nov 12, 2022
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        Address: Google Pay INDIA , 5th floor, DLF Centre, Block 124, Narindra Place, Sansad Marg, New Delhi - 110001

        Hi,
        i Paid my Icici Credit card bill with Google pay app. shown Transaction successful but amount was not reflect on my credit card, i also shared the particular monthly credit card bill statements with customer care team but issue did not resolved yet.

        Amount : ₹820
        Transaction date : 05/08/2022 07:46pm
        ICICI Credit card bill
        UPI TRANSACTION ID :[protected]
        Google transaction id: CICAgJDo3uLADg
        Google India / Tez customer support has been notified about the posted complaint.
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          S
          Shubham@98
          from Delhi, Delhi
          Nov 9, 2022
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          Hey please help me in settling the payment that i made to one merchant.
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            J
            jeet999
            Nov 7, 2022
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            I used 7 days trial for an app on Play Store around a few days back.
            I cancelled the subscription before the trial was over (on the sixth day i.e., 5 November) and hence Google shouldn't have charged anything.

            But I got a notification on 6 November that INR 2899 is deducted from my bank (the subscription cost)!
            I submitted 1 claim to Google regarding the same as they do not have any customer representative to solve the problems of customers instantly. I have still not recieved any refund from them!
            Google India / Tez customer support has been notified about the posted complaint.
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              Naveed Ahmed Farooq
              from Lingsugūr, Karnataka
              Nov 5, 2022
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              Hi team, I am having some issues to login to my account, I have forgetten my password and not able to reset the password please help me here I need to buy prodeucts,
              thanks
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                girirajgupta
                from Gandhinagar, Gujarat
                Nov 4, 2022
                Sep 27, 2023
                This thread was updated on Sep 27, 2023
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                My account long back was disabled and not having account. kindly restore my google account [protected]@gmail.com and allow me to have access of this account as I am having lot of memories photos and videos of my children childhood and have many more
                Google India / Tez customer support has been notified about the posted complaint.
                till date i have not got my gmail account access. kindly help me to get gmail account access and also allow me to have complete google photos account access as lot of memories of my child is stored in this account
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                  girirajgupta
                  from Gandhinagar, Gujarat
                  Nov 4, 2022
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                  Please restore my gmail account [protected]@gmail.com and confirm by me in case of any query you can call me on [protected]
                  Google India / Tez customer support has been notified about the posted complaint.
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                    S
                    Shopunii
                    Oct 9, 2022
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                    Recharge a wrong number and want a refund
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                      T
                      Tejashripalav18
                      Oct 3, 2022
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                      This is regarding UPI transaction ID[protected] &[protected].
                      Our money is deducted from Google pay using transaction ID of rupees 580 & 430. The money is deducted on 1 sept time12.51.
                      We have not did any transaction during this time. Please check the issue and refund our money as early as possible.
                      Google India / Tez customer support has been notified about the posted complaint.
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                        T
                        Thomas Waltair
                        Sep 30, 2022
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                        27/09/2022 IMPS OUTWARD ORG UPI To billdesk.[protected]@icici, REF NO - XXXXXXXX2822, UPI 5, 695.00
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                          saidumohamed
                          Sep 22, 2022
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                          Address: A.H.SAIDUMOHAMED, 20/1140, BEHIND SOCIETY SUPER MARKET AND BANK

                          I made payment of rupees 429 through google pay on 6/9/2022 for recharging my mobile BSNL but BSNL did not get the cash.
                          UPI transaction ID[protected].
                          To EURONETGPAY euronetgpay.[protected]@icici
                          From : HANNEESABI SAIDUMOHMAMED (Bank of Baroda)
                          ambalath.[protected]@oksbi
                          Google Transaction ID
                          CICAgJCM9NCkxw
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                            Anand Kolge
                            from Mumbai, Maharashtra
                            Sep 20, 2022
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                            I am using Gpay more than years. Why my account have been flagged as risky. Give the reason Why and who did this. How to unflag my Gpay.
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                              R
                              Redtube369
                              Sep 16, 2022
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                              Please solve the issue with this himashu kisan lowde ka ball
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                                S
                                Siva Me
                                Sep 13, 2022
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                                File Cases on Google support page

                                It has be more then 6 days no proper response from [protected]@google.com
                                Case ID: Case ID[protected]
                                Case ID[protected]
                                Case ID[protected]
                                Case ID[protected]
                                Posted in google community also
                                https://support.google.com/accounts/thread/[protected]?hl=en

                                Want to recover my mail ids.
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                                  varun2002
                                  Sep 12, 2022
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                                  Sir help me someone hacked my gmail account and changed every type of recovery option the gmail is [protected]@gmail.com contacnt me to this number [protected] and email [protected]@gmail.com please sir help the last password was 1999aditivarun and mine bgmi id was linked with that account i got hacked was linked with that gmail worth 20, 000 rs
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                                    A
                                    Azhar pasha
                                    from Bengaluru, Karnataka
                                    Sep 10, 2022
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                                    Address: Bangalore

                                    I have done transaction of rupees 250/ on 10/09/2022 by using google pay app, amount got debited from my HDFC BANK Account but merchant telling amount not credited, below im sharing transaction details.
                                    UPI-S PRINTERS-gpay-[protected]@okbizaxis-UTIB[protected]-UPI

                                    reference number =[protected]
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                                      A
                                      amitk_1
                                      from NEW DELHI, Delhi
                                      Sep 8, 2022
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                                      Address: Google India Pvt Ltd, Sector 15, Part II Village Silokhera, Gurgaon – 122001
                                      Website: www.google.com

                                      This is regarding my Google account cheetah.[protected]@gmail.com. Google disabled my account citing violation of terms of service as reason, but not giving any clarification as to what was the violation or any chance of rectifying that. I have done initiated many appeals process, but to no avail, all that I get when I appeal that they would take 2 working days to review, but nothing happens from thereon. I am a paying member on Google One/Youtube Premium/products of Play store on that account. I have not done anything ILLEGAL to warrant this kind of a treatment, and I have poured a lot of working hours, care, money and time into playlists etc. on account cheetah.[protected]@gmail.com, which they so heartlessly disabled.
                                      Google India / Tez customer support has been notified about the posted complaint.
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                                        Dr pushpa
                                        from Gurgaon, Haryana
                                        Sep 7, 2022
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                                        I purchased quitsure subscription on 29th august for 2399 . Developer has initiated the refund. But money not received. Google play support is pathetic.

                                        Money was paid through Citibank credit card.
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