| Address: Mumbai City, Maharashtra, 400092 |
I have a google pixel 2xl which was purchased from usa with a worldwide warranty. It has a screen defect so i contacted google about it, they refused to provide a replacement unit as they said the phone was purchased out of india. But they gave me an alternative which was to contact b2x, their official service partner in india, which i did. The field service technician came to my house, collected my phone, and i repeatedly told him that the phone was purchased out of india. He took the phone, submitted to b2x and now it has been 20 days that my phone id with b2x without repair.
They say they can't fix the phone as it has not been purchased from india. Then why did they even take it?!