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Google India / Tez Complaints & Reviews

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Updated: Aug 31, 2025
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Google India / Tez reviews & complaints page 69

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A
ankushgoyal004
from Chandigarh, Chandigarh
Oct 27, 2017
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Address: 151509

My account is debited and the beneficiary account is not credited and payment status is showing waiting for bank since 11 days. Please resolve the issue as soon as possible otherwise i will take strict actions against this app. Rs 1000 has been deducted till date. My no. Is [protected] [protected]. My gmail id is [protected]@gmail.com. Google transaction id: cicagidyvkcgqw
Upi transaction id:[protected]
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    N
    nihanthi
    from Chennai, Tamil Nadu
    Oct 25, 2017
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    I was transferred amount ₹ 1000/- via tez on 14/10/2017 (Ref no :[protected]. That transaction was failed but amount debited in my account and not credited to beneficiary account. Till today i didnot get any reversal for that. Kindly concider my query and resolve it as soon as possible. Thanking you:
    Bank: bank of india
    Transaction id:[protected]
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      R
      rajgautam08
      from Rajkot, Gujarat
      Oct 25, 2017
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      I have initiated a transaction on tez payment app (By google) on 18/10/2017.
      Rs 700 have been deducted from my bank account but the transaction failed and beneficiary has not received the money yet.
      I have my account in state bank of india.

      Upi reference id is[protected]

      Google transaction id is cicaglcuilwiba

      Please ensure that i get my money refunded to my account.
      +1 photos
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        R
        Rishabhsurana99
        from Hyderabad, Telangana
        Oct 24, 2017
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        Address: 500029

        I have purchased 2 google pixels on november 8th 2016 and since 3 months i am trying to contact google support raising my issues and problems and since then till date my issue has never been addressed or solved. After almost 50 calls to google support and after repeating the same problem to a new person everytime for a thousand times now my phone was finally taken to service centre without any back up device to use and was promised to be delivered back in 2-3 days at the most and its been 15 days now and again all these 15 days i had been calling them everyday and again talking to a new person telling them the history all over again and yet they fail to address and issue and just comment these are google terms and conditions. First they promised to change mother board of pixel since it was behaving like drunkard sometimes switching off at 80% battery and sometimes device stating overheating problems and all other times calls not being connected or received by the device and after keeping the phone with them for over 2 weeks now they refuse to change motherboard saying they dont see any problem and if problem reoccurs then i will have to pay thirty thousand rupess i. E 470$ to replace it since they claim the warranty becomes void only because they want to charge it since i just have 2 weeks before my warranty term is finished. Google is a cheat. I have been raising my issue for over 4 months now and now after my warranty term is so near they are just refusing to solve the problem prolonging it so they can make money out of it. Its such a shame. Customer is being harrassed everytime. I purchased 2 phones and both behave the same way and there is no customer support whatsoever. So who ever is reading this please dont waste your money on this company as neither the product works nor do they help their customers and being a mnc i think this type of corporate governance will take them no where!! You can check my calls to customer support for 2 phones here with this email
        [protected]@gmail.com
        If there is any corporate governance in your company then please get back to me regarding this.
        I have the same problem with this phone! Did you get your problem sorted out?
        They will not give me any help and instead send me to HTC Service Center where they want 22, 000 INR to fix the phone. How can we pay to repair a phone their own company has declared defective?

        In America, they are being sued by their customers and are finally starting to do free repairs for some people.
        They are taking advantage of their situation in India and are not doing anything to help the situation.
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          S
          sanat yadav
          from Allahabad, Uttar Pradesh
          Oct 24, 2017
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          Address: 222203
          Website: tez payment app

          Sir i do transection on 6 0ct 2017 by tez apps and money debit from my bank and not send to reciver the staus of payment show wating for bank. And status change on 20 oct 2017 now status of payment failed but money also not credit to my account i had already complain to npcl on 6 oct 2017 but only status change payment not return till
          +1 photos
          Oct 24, 2017
          Updated by sanat yadav
          Please solve my problem sir
          Nov 03, 2017
          Yogesh Bhauraoji Raut's response
          Please do fast working

          Made a transaction to my friend via Tez app . The money got deducted from my account but the trasaction got failed. Money has not been received by the beneficiary. Upi Trasaction id is[protected]

          money debit from my bank and not send to receiver - Comment #2904426 - Image #0
          money debit from my bank and not send to receiver - Comment #2904426 - Image #1
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            C
            Carthik77
            from Chennai, Tamil Nadu
            Oct 23, 2017
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            Dear sir/madam,

            I am unable to login from my gmail id [protected]@gmail.com which contains all my professional documents. I have forgotten the recovery mobile#. Please help me to reset my password. Please treat this issue as a critical/urgent priority issue and update me asap.

            [protected]@google.com
            4:02 pm (2 hours ago)

            To me
            Dear google user,

            Thank you for writing in to the grievance officer.

            We understand that you would like to raise a concern with some content available on a particular google product or service, or may have a valid court order. If you have sent us a valid legal complaint or a court order as an attachment with your email, we will forward the same to the appropriate team here at google inc. Or the relevant google entity providing a particular product or service for further investigation and next steps. While you may not receive an immediate response from them, please note that they may be investigating the issues that you have raised in your correspondence and will take action as appropriate. They may respond to you seeking more details which will assist in resolving the issue.

            In case your request does not deal with any legal complaint or court proceedings, instead you have an issue with a google product or service, please be advised that since various google products are managed and have their policies administered by dedicated teams, we urge you to raise your concern with the specific product team, identifying the specific content in question using the following troubleshooters mentioned below.

            If you have questions about google’s products and services, please visit our help center (https://support.google.com/). you can also ask your question in one of our product forums (https://productforums.google.com/forum/).

            If you would like to learn more about how to submit a request to remove content from google, please see the following information: https://support.google.com/webmasters/answer/1679672

            If you believe that content from google services warrants removal under applicable law, you may submit your request using this form: https://support.google.com/legal/troubleshooter/1114905

            Search results:
            To learn how to contact the webmaster of a site, please visit: https://support.google.com/websearch/answer/9109
            If the website operators have already removed the content and the content continues to be available in the google cache, you can request an update of the cache on this page (https://www.google.com/webmasters/tools/removals).

            For problems or questions about your account and your adwords ads, you can contact adwords support directly: https://support.google.com/adwords/answer/7217785
            For breaches of advertising guidelines: https://support.google.com/adwords/contact/feedback
            For adwords trademark issues: https://support.google.com/adwordspolicy/answer/6118

            For questions about privacy please visit the google privacy center: https://www.google.com/intl/en/policies/privacy/
            For data protection issues, please use this contact form: https://support.google.com/policies/troubleshooter/2990837

            For questions around gmail program policies, please refer to: https://www.google.com/gmail/about/policy/
            If you have questions around compromised gmail accounts or have lost access to your gmail account, please visit: https://support.google.com/mail/answer/50270
            For reporting instances of harassment from a gmail user, please refer to: https://support.google.com/mail/answer/8151

            For any concern with the tez product, including if you suspect any abusive or illegal content or activities on tez, please report it to the tez support team immediately: https://support.google.com/tez/contact/report_activity

            Regards,
            The grievance officer,
            Google inc.

            This response from google is totally not acceptable by me.
            My chrome is now usng an unkown ukranina kind of language browser website named as "mailru.com" it is interfering in every act based on intertnet its making me raged how do do i get of this bloody thing out of my browser and pc. its making my pc mesed up pls help me to get rid of this thing
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              A
              AJAS V A
              from Bengaluru, Karnataka
              Oct 23, 2017
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              Transfered money through tez app oct 2017 amount rs 100deducted from my bank account but not credited in receiver bank account. Status of history is showing payment failed. How and when could i expect the amount credited to my bank account. Let me know the duration of issue resolve...
              Transaction details are
              From: ajas v a ([protected]@okhdfcbank)
              Issuer bank: federal bank

              To: abdul razaque m a ([protected]@okaxis)

              Google transaction id: cicagidyxqzjma
              Upi transaction id:[protected]
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                K
                Krunalkumar Soni
                from Mumbai, Maharashtra
                Oct 23, 2017
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                Address: Panchmahal, Gujarat, 389001

                Dear sir/mem
                I was make transection 21st october tonight 10:58pm of rs 651.
                My friend didn't receive money but debited from my account
                I do report from transection npci through last 3 dot in application.
                Status show under review
                Google transection id: cicagic0ju-bza
                Upi:[protected]
                And also same problem my 1st october transection rs 100.
                Google transection id:cicagicw3pcbaw
                Upi :[protected]
                Please help.
                Regards
                Krunal soni
                +1 photos
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                  K
                  kishore kada
                  from Vijayawada, Andhra Pradesh
                  Oct 22, 2017
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                  Address: West Godavari, Andhra Pradesh, 594101

                  My name is kishore kumar i live in tadepalligudem, west godavari district, andhra pradesh. I send 500 rupees using google tez upi app on 17-oct-2017 to my brother account the money was debited but credited to my brother account and also not refunded to my account. I spoken to tez customer care regarding the issue they said the money will be refunded within 2-3 days but the money not refunded to my account. Please solve this issue as soon as possible i am attaching screenshot of that particular transaction.

                  The transaction details are as follows;

                  Transaction date 17-oct-2017

                  From :kishore kumar kada
                  (Kishorekumar. [protected]@okicici)

                  To: satish kumar kada
                  (Kada. [protected]@okaxis)

                  Google transaction id : cicagckq8vlfq

                  Upi transaction id :[protected]
                  +2 photos
                  Oct 22, 2017
                  Updated by kishore kada
                  in post i accidentally typed money credited to my brother account but what i mean is money is not credited to my brother account nor refunded to my account
                  Oct 22, 2017
                  Updated by kishore kada
                  my and my brother bank accounts both are in sbi
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                    W
                    Wanda Morris Scarpinato
                    Oct 21, 2017
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                    Website: Gmail.com

                    Gmail apparently does not monitor the creation of email addresses. There is an entire world of scammers out there that are creating email addresses and sending out demand letters threatening prosecution and arrest. Gmail, or google, should have a program to find the scammers and their address and then stop them from doing this kind of thing. How hard would it be to run a program looking for terms like cash, or loan, or police, not hard.

                    It’s gotten to the point that if people see gmail.com as email address, it’s almost funny. I know that gmail and google try to help people communicate. They need to be responsible internet providers.
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                      MITHUN DAGADAPPULA
                      from Gudivada, Andhra Pradesh
                      Oct 21, 2017
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                      Address: 520008
                      Website: www.gmail.com

                      Worst websites in india is google we can't understand what the hell with google websites.

                      Can't upload photos in google mail
                      Can't update latest photo in google.
                      If any person in india can upload photo of early ages. Of 15 years old 26 years old.

                      We can't update photo if any one upload photo of 2 years child. It will permanent fix like fevistick.

                      We can't change photo in google
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                        S
                        sachirout
                        Oct 20, 2017
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                        Rs 1196 is debited from my account but not credited to my friend's account when i sent money through googletez application on 17th october at 6:45 am..
                        I have sent feedback already several times but no response from tez yet..

                        Status - waiting for bank
                        Disputed - under review

                        Google transaction id: cicagideg7iabq
                        Upi transaction id:[protected]

                        Soo please help me sir...

                        Thank you
                        +1 photos
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                          B
                          buckie
                          Oct 19, 2017
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                          charges to my account

                          Address: 44306
                          Website: Google play

                          My bank account has been charged 4 times for google-young joy. I nor anyone in my home made these charges. I don't even have a computer, only an iphone. How do i get them stopped? Why do i have to write so much to get this taken care of! This is rediculous. All i want is this to stop and get my money back this is stupid! I told you my complaint. 3 more words...
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                          A
                          ankushgoyal004
                          from Chandigarh, Chandigarh
                          Oct 19, 2017
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                          Address: Bathinda, Punjab, 151509
                          Website: Taj app by google

                          My account is debited and the beneficiary account is not credited and payment status is showing waiting for bank since 11 days. Please resolve the issue as soon as possible otherwise i will take strict actions against this app. Rs 1550 has been deducted till date. My no. Is [protected]. My gmail id is [protected]@gmail.com. Google transaction id: cicagidyvkcgqw
                          Upi transaction id:[protected]and google transaction id: cicagidks9yjgg
                          Upi transaction id:[protected]
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                            S
                            shivshankar kumar
                            from Jamshedpur, Jharkhand
                            Oct 18, 2017
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                            Address: Siwan, Bihar, 841227

                            Sir i done two transaction but both trandaction debited my account.
                            and not successfully transfer and current status are showing only waiting for bank.
                            those i attached both transaction details.
                            in photo.

                            sir pls solve this problems and refund my money in my account. those are mention in photo.

                            your's shivshankar kumar
                            tez upi user
                            +2 photos
                            kya bhai ye paisa tumhare account me kitne din bad aya. please btao mera bhi 1150 rupees phasa hai. kitne din me aane ki possibility hai. aap kya kiye ki aap ka paisa aa gya. please es message ko padte hi message karna
                            mera email- JITENDRAGUPTA.[protected]@GMAIL.COM
                            Hai sir am kavimuthu 3rd November 2018 I send money 2000 in my friend but amount not received in my account only text send in my friend Google pay app but amount not received so plz solve this problem.

                            transaction status waiting for bank - Comment #3281986 - Image #0
                            how i got money back ?? i sent money in wrong account number but the account holder and ifsc is same
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                              C
                              chandrakanta sha
                              from Siliguri, West Bengal
                              Oct 18, 2017
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                              Submit a complaint
                              On the 16th october at 04:44pm, i have transferred rs.500 to my friend through tez app. The amount got debited from my account but it was not credited to my friend's bank account and the status is showing as "waiting for bank" after waiting for a long day also it didn't got solved!.
                              And the transaction id's are:
                              Google transaction id: cicagicek4xw
                              Upi transaction id:[protected]
                              +1 photos
                              Oct 18, 2017
                              Updated by chandrakanta sha
                              Plz solve my complaint
                              Rs 1196 was debited but not credited to my friends account when i sent money through Tez app..several time i have alredy sent feedback but no responce from tez yet...

                              Google Transaction ID: CICAgIDEg7iABQ
                              UPI Transaction ID:[protected]

                              Plzz refund my money back.,

                              Thank you

                              issue in tez app - Comment #2891629 - Image #0
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                                H
                                Harsh2050
                                from Muzaffarnagar, Uttar Pradesh
                                Oct 18, 2017
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                                Resolved

                                The tez app by google transferred ₹51 into my bank account on 10th october 2017 but the money is still not credited to my account.
                                The app is showing it under processing for more than 8 days, even after 8 working days the money is not credited to my sbi account.
                                Please sir credit the amount into my bank account as soon as possible.

                                The google transaction id is: cicagicy0-7qbw
                                +1 photos
                                Nov 6, 2017
                                Complaint marked as Resolved 
                                Used the chat feature inside the app
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                                  S
                                  Satishdhunal
                                  from Pune, Maharashtra
                                  Oct 18, 2017
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                                  Address: Aurangabad, Maharashtra, 431002

                                  On the 10th october at 15:59 pm, i have transferred rs.10000 to my friend through tez app. The amount got debited from my account but it was not credited to my friend's bank account and the status is showing as "waiting for bank" after waiting for a long day also it didn't got solved!.
                                  And the transaction id's are:

                                  Google transaction id: cicagicy5yhfkq
                                  Upi transaction id:[protected]
                                  +1 photos
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                                    S
                                    Sunilbrjn
                                    from Ranaghat, West Bengal
                                    Oct 17, 2017
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                                    Address: 768216
                                    Website: Google TEZ

                                    I have a upi transaction of rs.500 on the platform of tez. The transaction was failed but however my balance was deducted from my sbi account and also didn't credited to beneficiary account.. These is happening to me third time in this month fast my 2 transaction of rs.50 was still on waiting for bank but balance debited from account... So sir kindly my balance credited to my account
                                    +1 photos
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                                      laxman munjam
                                      from Hyderabad, Telangana
                                      Oct 17, 2017
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                                      Address: Hyderabad, Andhra Pradesh, 500001
                                      Website: TEZ APP

                                      Respected sir/madam
                                      I am laxman munjam i am using tez appthis app is not correct i paid 550rs to my friend in tez app but the transaction failed and also my money is debited from my bank account and my friend also not received any type of amount how to solve this please raise a compliant and help me i want my money back. Now i am very serious about on this app or anything reasons for deducting money
                                      So please help me as soon as possible
                                      +2 photos
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