Google India / Tez Complaints & Reviews

I am rohan kumar satapathy having account no [protected] in obc bank, and phone number [protected], transferred an amount of rs. 501 yesterday at 10.34 am, through tez app with google transaction id: cicagid8q5fzja and upi transaction id:[protected], money have been deducted since yesterday, its been 24 hours but money didn't reach the receiver. I am attaching the screenshots of transaction... Please solve my issue as soon as possible.

I've been credited rs.100 via tez by my friend today evening. I got the amount credited into my account but within a span of a minute i've got message that your account was debited through upi for credit reversal transaction.!
How could that happen?
No one from tez side is responding!
Who will give me my amount back?
Even the person who sent me didn't get them credited back into his account?
Isn't it a problem if i transfer more amount using this app and that gets reversed too?

I have make a payment via google tez app my money is debited from my account but not credited to benificiery account. This was happens a twice at 25 sep, 2017 and one more time on 08 oct, 2017. Please see this issue so that my account is credited. I wait for so much time but still not get refund.
From: mayur dudhatra ([protected]@okaxis)
Issuer bank: axis bank

Google and upi transaction id of all 3 transaction is as follows
1. 25 sep, 2017, 4:34 pm
From: dudhatra mayur naranbhai ([protected]@okaxis)
To: chirag j karkar ([protected]@okhdfcbank)

Google transaction id: cicagidgs-kauq
Upi transaction id:[protected]

2. 25 sep, 2017, 4:35 pm
From: dudhatra mayur naranbhai ([protected]@okaxis)
To: chirag j karkar ([protected]@okhdfcbank)

Google transaction id: cicagidgs7qzoq
Upi transaction id:[protected]

3. 08 oct, 2017, 7:35 pm
From: dudhatra mayur naranbhai ([protected]@okaxis)
To: gunjan rajeshbhai radadiya ([protected]@okicici)

Google transaction id: cicagicoist5ha
Upi transaction id:[protected]

My account is debited and the beneficiary account is not credited and payment status is showing waiting for bank since 11 days. Please resolve the issue as soon as possible otherwise i will take strict actions against this app. Rs 1000 has been deducted till date. My no. Is [protected] [protected]. My gmail id is [protected]@gmail.com. Google transaction id: cicagidyvkcgqw
Upi transaction id:[protected]

I was transferred amount ₹ 1000/- via tez on 14/10/2017 (Ref no :[protected]. That transaction was failed but amount debited in my account and not credited to beneficiary account. Till today i didnot get any reversal for that. Kindly concider my query and resolve it as soon as possible. Thanking you:
Bank: bank of india
Transaction id:[protected]

I have initiated a transaction on tez payment app (By google) on 18/10/2017.
Rs 700 have been deducted from my bank account but the transaction failed and beneficiary has not received the money yet.
I have my account in state bank of india.

Upi reference id is[protected]

Google transaction id is cicaglcuilwiba

Please ensure that i get my money refunded to my account.

I have purchased 2 google pixels on november 8th 2016 and since 3 months i am trying to contact google support raising my issues and problems and since then till date my issue has never been addressed or solved. After almost 50 calls to google support and after repeating the same problem to a new person everytime for a thousand times now my phone was finally taken to service centre without any back up device to use and was promised to be delivered back in 2-3 days at the most and its been 15 days now and again all these 15 days i had been calling them everyday and again talking to a new person telling them the history all over again and yet they fail to address and issue and just comment these are google terms and conditions. First they promised to change mother board of pixel since it was behaving like drunkard sometimes switching off at 80% battery and sometimes device stating overheating problems and all other times calls not being connected or received by the device and after keeping the phone with them for over 2 weeks now they refuse to change motherboard saying they dont see any problem and if problem reoccurs then i will have to pay thirty thousand rupess i. E 470$ to replace it since they claim the warranty becomes void only because they want to charge it since i just have 2 weeks before my warranty term is finished. Google is a cheat. I have been raising my issue for over 4 months now and now after my warranty term is so near they are just refusing to solve the problem prolonging it so they can make money out of it. Its such a shame. Customer is being harrassed everytime. I purchased 2 phones and both behave the same way and there is no customer support whatsoever. So who ever is reading this please dont waste your money on this company as neither the product works nor do they help their customers and being a mnc i think this type of corporate governance will take them no where!! You can check my calls to customer support for 2 phones here with this email
[protected]@gmail.com
If there is any corporate governance in your company then please get back to me regarding this.

Sir i do transection on 6 0ct 2017 by tez apps and money debit from my bank and not send to reciver the staus of payment show wating for bank. And status change on 20 oct 2017 now status of payment failed but money also not credit to my account i had already complain to npcl on 6 oct 2017 but only status change payment not return till

Dear sir/madam,

I am unable to login from my gmail id [protected]@gmail.com which contains all my professional documents. I have forgotten the recovery mobile#. Please help me to reset my password. Please treat this issue as a critical/urgent priority issue and update me asap.

[protected]@google.com
4:02 pm (2 hours ago)

To me
Dear google user,

Thank you for writing in to the grievance officer.

We understand that you would like to raise a concern with some content available on a particular google product or service, or may have a valid court order. If you have sent us a valid legal complaint or a court order as an attachment with your email, we will forward the same to the appropriate team here at google inc. Or the relevant google entity providing a particular product or service for further investigation and next steps. While you may not receive an immediate response from them, please note that they may be investigating the issues that you have raised in your correspondence and will take action as appropriate. They may respond to you seeking more details which will assist in resolving the issue.

In case your request does not deal with any legal complaint or court proceedings, instead you have an issue with a google product or service, please be advised that since various google products are managed and have their policies administered by dedicated teams, we urge you to raise your concern with the specific product team, identifying the specific content in question using the following troubleshooters mentioned below.

If you have questions about google’s products and services, please visit our help center (https://support.google.com/). you can also ask your question in one of our product forums (https://productforums.google.com/forum/).

If you would like to learn more about how to submit a request to remove content from google, please see the following information: https://support.google.com/webmasters/answer/1679672

If you believe that content from google services warrants removal under applicable law, you may submit your request using this form: https://support.google.com/legal/troubleshooter/1114905

Search results:
To learn how to contact the webmaster of a site, please visit: https://support.google.com/websearch/answer/9109
If the website operators have already removed the content and the content continues to be available in the google cache, you can request an update of the cache on this page (https://www.google.com/webmasters/tools/removals).

For problems or questions about your account and your adwords ads, you can contact adwords support directly: https://support.google.com/adwords/answer/7217785
For breaches of advertising guidelines: https://support.google.com/adwords/contact/feedback
For adwords trademark issues: https://support.google.com/adwordspolicy/answer/6118

For questions about privacy please visit the google privacy center: https://www.google.com/intl/en/policies/privacy/
For data protection issues, please use this contact form: https://support.google.com/policies/troubleshooter/2990837

For questions around gmail program policies, please refer to: https://www.google.com/gmail/about/policy/
If you have questions around compromised gmail accounts or have lost access to your gmail account, please visit: https://support.google.com/mail/answer/50270
For reporting instances of harassment from a gmail user, please refer to: https://support.google.com/mail/answer/8151

For any concern with the tez product, including if you suspect any abusive or illegal content or activities on tez, please report it to the tez support team immediately: https://support.google.com/tez/contact/report_activity

Regards,
The grievance officer,
Google inc.

This response from google is totally not acceptable by me.

Transfered money through tez app oct 2017 amount rs 100deducted from my bank account but not credited in receiver bank account. Status of history is showing payment failed. How and when could i expect the amount credited to my bank account. Let me know the duration of issue resolve...
Transaction details are
From: ajas v a ([protected]@okhdfcbank)
Issuer bank: federal bank

To: abdul razaque m a ([protected]@okaxis)

Google transaction id: cicagidyxqzjma
Upi transaction id:[protected]

Dear sir/mem
I was make transection 21st october tonight 10:58pm of rs 651.
My friend didn't receive money but debited from my account
I do report from transection npci through last 3 dot in application.
Status show under review
Google transection id: cicagic0ju-bza
Upi:[protected]
And also same problem my 1st october transection rs 100.
Google transection id:cicagicw3pcbaw
Upi :[protected]
Please help.
Regards
Krunal soni

My name is kishore kumar i live in tadepalligudem, west godavari district, andhra pradesh. I send 500 rupees using google tez upi app on 17-oct-2017 to my brother account the money was debited but credited to my brother account and also not refunded to my account. I spoken to tez customer care regarding the issue they said the money will be refunded within 2-3 days but the money not refunded to my account. Please solve this issue as soon as possible i am attaching screenshot of that particular transaction.

The transaction details are as follows;

Transaction date 17-oct-2017

From :kishore kumar kada
(Kishorekumar. [protected]@okicici)

To: satish kumar kada
(Kada. [protected]@okaxis)

Google transaction id : cicagckq8vlfq

Upi transaction id :[protected]

Gmail apparently does not monitor the creation of email addresses. There is an entire world of scammers out there that are creating email addresses and sending out demand letters threatening prosecution and arrest. Gmail, or google, should have a program to find the scammers and their address and then stop them from doing this kind of thing. How hard would it be to run a program looking for terms like cash, or loan, or police, not hard.

It’s gotten to the point that if people see gmail.com as email address, it’s almost funny. I know that gmail and google try to help people communicate. They need to be responsible internet providers.

Worst websites in india is google we can't understand what the hell with google websites.

Can't upload photos in google mail
Can't update latest photo in google.
If any person in india can upload photo of early ages. Of 15 years old 26 years old.

We can't update photo if any one upload photo of 2 years child. It will permanent fix like fevistick.

We can't change photo in google

Rs 1196 is debited from my account but not credited to my friend's account when i sent money through googletez application on 17th october at 6:45 am..
I have sent feedback already several times but no response from tez yet..

Status - waiting for bank
Disputed - under review

Google transaction id: cicagideg7iabq
Upi transaction id:[protected]

Soo please help me sir...

Thank you

My bank account has been charged 4 times for google-young joy. I nor anyone in my home made these charges. I don't even have a computer, only an iphone. How do i get them stopped? Why do i have to write so much to get this taken care of! This is rediculous. All i want is this to stop and get my money back this is stupid! I told you my complaint. 3 more words...

My account is debited and the beneficiary account is not credited and payment status is showing waiting for bank since 11 days. Please resolve the issue as soon as possible otherwise i will take strict actions against this app. Rs 1550 has been deducted till date. My no. Is [protected]. My gmail id is [protected]@gmail.com. Google transaction id: cicagidyvkcgqw
Upi transaction id:[protected]and google transaction id: cicagidks9yjgg
Upi transaction id:[protected]

Sir i done two transaction but both trandaction debited my account.
and not successfully transfer and current status are showing only waiting for bank.
those i attached both transaction details.
in photo.

sir pls solve this problems and refund my money in my account. those are mention in photo.

your's shivshankar kumar
tez upi user

Submit a complaint
On the 16th october at 04:44pm, i have transferred rs.500 to my friend through tez app. The amount got debited from my account but it was not credited to my friend's bank account and the status is showing as "waiting for bank" after waiting for a long day also it didn't got solved!.
And the transaction id's are:
Google transaction id: cicagicek4xw
Upi transaction id:[protected]

The tez app by google transferred ₹51 into my bank account on 10th october 2017 but the money is still not credited to my account.
The app is showing it under processing for more than 8 days, even after 8 working days the money is not credited to my sbi account.
Please sir credit the amount into my bank account as soon as possible.

The google transaction id is: cicagicy0-7qbw