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Google India / Tez Complaints & Reviews

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Updated: Aug 31, 2025
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Google India / Tez reviews & complaints page 69

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P
Phanikumar Uddanti
from Hyderabad, Telangana
Nov 1, 2017
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Address: 507203

I have sent 200rs from tez account to my brother tez account. The amount is debited in my sbi savings account. But requested person had not received the amount i sent so many complaints for this but people are not responding its been 7 days please raise the issue and resolve it asap my account details a/c no [protected] ifsc code sbin0013327 please take action
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    K
    Kunal_bisht
    from Delhi, Delhi
    Nov 1, 2017
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    Hi team,
    I am kunal. I am using tez app from last 3 days this app is not correct. I paid 17000rs to my friend via tez app but the transaction is still processing from last night and also my money has been debited from my bank account and my friend also not received any type of amount.

    How to solve this? Please raise a compliant and help me i want my money back.
    Hey Kunal, I have a similar complaint. Did you get your money back?
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      L
      Liteq
      from Nagercoil, Tamil Nadu
      Nov 1, 2017
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      Address: 629002

      Suddenly while using my gmail account my account get disabled without any warning or information. Then i tried to enable it, the google team ask two days to wait. But already 4 days left. Still i haven't received any reply from google and also i cant recover my account. I need some details that has been stored in gmail. Please enable my mail for at least one day. I will take a backup of my contacts. I am suffering a lot by this type activity. Please help me in this regard.
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        R
        Raj26894
        from Delhi, Delhi
        Oct 31, 2017
        Resolved
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        Address: 517501

        Today I installed tez app and part of the transaction I send money to my friend in the evening my money debited from bank but the receiver (my friend) didn't receive the amount yet the app is saying its still under processing
        How much time I have to wait we are living in 2017 not in 1940 plse use your brain everyone wish to transfer the money within seconds but you people making the fools of whole world
        Immediately take on action tez app I need my money back or else solve the transaction issue - ref no :[protected]
        Mar 21, 2018
        Complaint marked as Resolved 
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          Ashi negi
          from Jammu, Jammu and Kashmir
          Oct 31, 2017
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          Address: New Delhi, Delhi, 110091
          Website: Young joy and Google services

          This is ashi negi from new delhi, india. With reference to above subject i would like to say that i haven't done any purchase from young joy and google services but my sbi account [protected] got debited twice on 29th oct 2017 for the amount of rs 6274. Total amount of rs 12, 548 fraud transaction took place from my account through debit card for young joy and google services. Kindly look into the matter and stop the payment and purchase as soon as possible and refund my amount.

          Yours faithfully
          Ashi negi
          Oct 30, 2017
          Updated by Ashi negi
          My name is ashi negi. My sbi account [protected] got debited twice with the amount of rs.6274 by young joy google. I haven't done any purchase from young joy google. As far as i know my debit card has been cloned and some fraudster has done this. I dint even received any one time password for the transaction. Kindly stop the purchase and refund the amount in my account.
          This company also performed unothorized transaction in my account just now 10/28/2017 amounting to almost 10k in peso. As per checking in this site there are multiple complaints same as mine. You need to take us seriously!!
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            R
            Rohan kumar satapathy
            from Bahula, West Bengal
            Oct 31, 2017
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            Address: Cuttack, Odisha, 754071

            I am rohan kumar satapathy having account no [protected] in obc bank, and phone number [protected], transferred an amount of rs. 501 yesterday at 10.34 am, through tez app with google transaction id: cicagid8q5fzja and upi transaction id:[protected], money have been deducted since yesterday, its been 24 hours but money didn't reach the receiver. I am attaching the screenshots of transaction... Please solve my issue as soon as possible.
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              M
              Maheedhar Talluri
              from Addanki, Andhra Pradesh
              Oct 31, 2017
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              Address: Visakhapatnam, Andhra Pradesh, 530045
              Website: Tez.com

              I've been credited rs.100 via tez by my friend today evening. I got the amount credited into my account but within a span of a minute i've got message that your account was debited through upi for credit reversal transaction.!
              How could that happen?
              No one from tez side is responding!
              Who will give me my amount back?
              Even the person who sent me didn't get them credited back into his account?
              Isn't it a problem if i transfer more amount using this app and that gets reversed too?
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                M
                Mayur Dudhatra
                from Amli, Dadra and Nagar Haveli
                Oct 28, 2017
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                I have make a payment via google tez app my money is debited from my account but not credited to benificiery account. This was happens a twice at 25 sep, 2017 and one more time on 08 oct, 2017. Please see this issue so that my account is credited. I wait for so much time but still not get refund.
                From: mayur dudhatra ([protected]@okaxis)
                Issuer bank: axis bank

                Google and upi transaction id of all 3 transaction is as follows
                1. 25 sep, 2017, 4:34 pm
                From: dudhatra mayur naranbhai ([protected]@okaxis)
                To: chirag j karkar ([protected]@okhdfcbank)

                Google transaction id: cicagidgs-kauq
                Upi transaction id:[protected]

                2. 25 sep, 2017, 4:35 pm
                From: dudhatra mayur naranbhai ([protected]@okaxis)
                To: chirag j karkar ([protected]@okhdfcbank)

                Google transaction id: cicagidgs7qzoq
                Upi transaction id:[protected]

                3. 08 oct, 2017, 7:35 pm
                From: dudhatra mayur naranbhai ([protected]@okaxis)
                To: gunjan rajeshbhai radadiya ([protected]@okicici)

                Google transaction id: cicagicoist5ha
                Upi transaction id:[protected]
                My upi transaction id[protected] and i paid through google tez app, , bt the reeceipant have not got it, ,
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                  A
                  ankushgoyal004
                  from Chandigarh, Chandigarh
                  Oct 27, 2017
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                  Address: 151509

                  My account is debited and the beneficiary account is not credited and payment status is showing waiting for bank since 11 days. Please resolve the issue as soon as possible otherwise i will take strict actions against this app. Rs 1000 has been deducted till date. My no. Is [protected] [protected]. My gmail id is [protected]@gmail.com. Google transaction id: cicagidyvkcgqw
                  Upi transaction id:[protected]
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                    N
                    nihanthi
                    from Chennai, Tamil Nadu
                    Oct 25, 2017
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                    I was transferred amount ₹ 1000/- via tez on 14/10/2017 (Ref no :[protected]. That transaction was failed but amount debited in my account and not credited to beneficiary account. Till today i didnot get any reversal for that. Kindly concider my query and resolve it as soon as possible. Thanking you:
                    Bank: bank of india
                    Transaction id:[protected]
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                      R
                      rajgautam08
                      from Rajkot, Gujarat
                      Oct 25, 2017
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                      I have initiated a transaction on tez payment app (By google) on 18/10/2017.
                      Rs 700 have been deducted from my bank account but the transaction failed and beneficiary has not received the money yet.
                      I have my account in state bank of india.

                      Upi reference id is[protected]

                      Google transaction id is cicaglcuilwiba

                      Please ensure that i get my money refunded to my account.
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                        R
                        Rishabhsurana99
                        from Hyderabad, Telangana
                        Oct 24, 2017
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                        Address: 500029

                        I have purchased 2 google pixels on november 8th 2016 and since 3 months i am trying to contact google support raising my issues and problems and since then till date my issue has never been addressed or solved. After almost 50 calls to google support and after repeating the same problem to a new person everytime for a thousand times now my phone was finally taken to service centre without any back up device to use and was promised to be delivered back in 2-3 days at the most and its been 15 days now and again all these 15 days i had been calling them everyday and again talking to a new person telling them the history all over again and yet they fail to address and issue and just comment these are google terms and conditions. First they promised to change mother board of pixel since it was behaving like drunkard sometimes switching off at 80% battery and sometimes device stating overheating problems and all other times calls not being connected or received by the device and after keeping the phone with them for over 2 weeks now they refuse to change motherboard saying they dont see any problem and if problem reoccurs then i will have to pay thirty thousand rupess i. E 470$ to replace it since they claim the warranty becomes void only because they want to charge it since i just have 2 weeks before my warranty term is finished. Google is a cheat. I have been raising my issue for over 4 months now and now after my warranty term is so near they are just refusing to solve the problem prolonging it so they can make money out of it. Its such a shame. Customer is being harrassed everytime. I purchased 2 phones and both behave the same way and there is no customer support whatsoever. So who ever is reading this please dont waste your money on this company as neither the product works nor do they help their customers and being a mnc i think this type of corporate governance will take them no where!! You can check my calls to customer support for 2 phones here with this email
                        [protected]@gmail.com
                        If there is any corporate governance in your company then please get back to me regarding this.
                        I have the same problem with this phone! Did you get your problem sorted out?
                        They will not give me any help and instead send me to HTC Service Center where they want 22, 000 INR to fix the phone. How can we pay to repair a phone their own company has declared defective?

                        In America, they are being sued by their customers and are finally starting to do free repairs for some people.
                        They are taking advantage of their situation in India and are not doing anything to help the situation.
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                          S
                          sanat yadav
                          from Allahabad, Uttar Pradesh
                          Oct 24, 2017
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                          Address: 222203
                          Website: tez payment app

                          Sir i do transection on 6 0ct 2017 by tez apps and money debit from my bank and not send to reciver the staus of payment show wating for bank. And status change on 20 oct 2017 now status of payment failed but money also not credit to my account i had already complain to npcl on 6 oct 2017 but only status change payment not return till
                          Oct 24, 2017
                          Updated by sanat yadav
                          Please solve my problem sir
                          Nov 03, 2017
                          Yogesh Bhauraoji Raut's response
                          Please do fast working

                          Made a transaction to my friend via Tez app . The money got deducted from my account but the trasaction got failed. Money has not been received by the beneficiary. Upi Trasaction id is[protected]
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                            C
                            Carthik77
                            from Chennai, Tamil Nadu
                            Oct 23, 2017
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                            Dear sir/madam,

                            I am unable to login from my gmail id [protected]@gmail.com which contains all my professional documents. I have forgotten the recovery mobile#. Please help me to reset my password. Please treat this issue as a critical/urgent priority issue and update me asap.

                            [protected]@google.com
                            4:02 pm (2 hours ago)

                            To me
                            Dear google user,

                            Thank you for writing in to the grievance officer.

                            We understand that you would like to raise a concern with some content available on a particular google product or service, or may have a valid court order. If you have sent us a valid legal complaint or a court order as an attachment with your email, we will forward the same to the appropriate team here at google inc. Or the relevant google entity providing a particular product or service for further investigation and next steps. While you may not receive an immediate response from them, please note that they may be investigating the issues that you have raised in your correspondence and will take action as appropriate. They may respond to you seeking more details which will assist in resolving the issue.

                            In case your request does not deal with any legal complaint or court proceedings, instead you have an issue with a google product or service, please be advised that since various google products are managed and have their policies administered by dedicated teams, we urge you to raise your concern with the specific product team, identifying the specific content in question using the following troubleshooters mentioned below.

                            If you have questions about google’s products and services, please visit our help center (https://support.google.com/). you can also ask your question in one of our product forums (https://productforums.google.com/forum/).

                            If you would like to learn more about how to submit a request to remove content from google, please see the following information: https://support.google.com/webmasters/answer/1679672

                            If you believe that content from google services warrants removal under applicable law, you may submit your request using this form: https://support.google.com/legal/troubleshooter/1114905

                            Search results:
                            To learn how to contact the webmaster of a site, please visit: https://support.google.com/websearch/answer/9109
                            If the website operators have already removed the content and the content continues to be available in the google cache, you can request an update of the cache on this page (https://www.google.com/webmasters/tools/removals).

                            For problems or questions about your account and your adwords ads, you can contact adwords support directly: https://support.google.com/adwords/answer/7217785
                            For breaches of advertising guidelines: https://support.google.com/adwords/contact/feedback
                            For adwords trademark issues: https://support.google.com/adwordspolicy/answer/6118

                            For questions about privacy please visit the google privacy center: https://www.google.com/intl/en/policies/privacy/
                            For data protection issues, please use this contact form: https://support.google.com/policies/troubleshooter/2990837

                            For questions around gmail program policies, please refer to: https://www.google.com/gmail/about/policy/
                            If you have questions around compromised gmail accounts or have lost access to your gmail account, please visit: https://support.google.com/mail/answer/50270
                            For reporting instances of harassment from a gmail user, please refer to: https://support.google.com/mail/answer/8151

                            For any concern with the tez product, including if you suspect any abusive or illegal content or activities on tez, please report it to the tez support team immediately: https://support.google.com/tez/contact/report_activity

                            Regards,
                            The grievance officer,
                            Google inc.

                            This response from google is totally not acceptable by me.
                            My chrome is now usng an unkown ukranina kind of language browser website named as "mailru.com" it is interfering in every act based on intertnet its making me raged how do do i get of this bloody thing out of my browser and pc. its making my pc mesed up pls help me to get rid of this thing
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                              A
                              AJAS V A
                              from Bengaluru, Karnataka
                              Oct 23, 2017
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                              Transfered money through tez app oct 2017 amount rs 100deducted from my bank account but not credited in receiver bank account. Status of history is showing payment failed. How and when could i expect the amount credited to my bank account. Let me know the duration of issue resolve...
                              Transaction details are
                              From: ajas v a ([protected]@okhdfcbank)
                              Issuer bank: federal bank

                              To: abdul razaque m a ([protected]@okaxis)

                              Google transaction id: cicagidyxqzjma
                              Upi transaction id:[protected]
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                                K
                                Krunalkumar Soni
                                from Mumbai, Maharashtra
                                Oct 23, 2017
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                                Address: Panchmahal, Gujarat, 389001

                                Dear sir/mem
                                I was make transection 21st october tonight 10:58pm of rs 651.
                                My friend didn't receive money but debited from my account
                                I do report from transection npci through last 3 dot in application.
                                Status show under review
                                Google transection id: cicagic0ju-bza
                                Upi:[protected]
                                And also same problem my 1st october transection rs 100.
                                Google transection id:cicagicw3pcbaw
                                Upi :[protected]
                                Please help.
                                Regards
                                Krunal soni
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                                  kishore kada
                                  from Vijayawada, Andhra Pradesh
                                  Oct 22, 2017
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                                  Address: West Godavari, Andhra Pradesh, 594101

                                  My name is kishore kumar i live in tadepalligudem, west godavari district, andhra pradesh. I send 500 rupees using google tez upi app on 17-oct-2017 to my brother account the money was debited but credited to my brother account and also not refunded to my account. I spoken to tez customer care regarding the issue they said the money will be refunded within 2-3 days but the money not refunded to my account. Please solve this issue as soon as possible i am attaching screenshot of that particular transaction.

                                  The transaction details are as follows;

                                  Transaction date 17-oct-2017

                                  From :kishore kumar kada
                                  (Kishorekumar. [protected]@okicici)

                                  To: satish kumar kada
                                  (Kada. [protected]@okaxis)

                                  Google transaction id : cicagckq8vlfq

                                  Upi transaction id :[protected]
                                  Oct 22, 2017
                                  Updated by kishore kada
                                  in post i accidentally typed money credited to my brother account but what i mean is money is not credited to my brother account nor refunded to my account
                                  Oct 22, 2017
                                  Updated by kishore kada
                                  my and my brother bank accounts both are in sbi
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                                    Wanda Morris Scarpinato
                                    Oct 21, 2017
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                                    Website: Gmail.com

                                    Gmail apparently does not monitor the creation of email addresses. There is an entire world of scammers out there that are creating email addresses and sending out demand letters threatening prosecution and arrest. Gmail, or google, should have a program to find the scammers and their address and then stop them from doing this kind of thing. How hard would it be to run a program looking for terms like cash, or loan, or police, not hard.

                                    It’s gotten to the point that if people see gmail.com as email address, it’s almost funny. I know that gmail and google try to help people communicate. They need to be responsible internet providers.
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                                      MITHUN DAGADAPPULA
                                      from Gudivada, Andhra Pradesh
                                      Oct 21, 2017
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                                      Address: 520008
                                      Website: www.gmail.com

                                      Worst websites in india is google we can't understand what the hell with google websites.

                                      Can't upload photos in google mail
                                      Can't update latest photo in google.
                                      If any person in india can upload photo of early ages. Of 15 years old 26 years old.

                                      We can't update photo if any one upload photo of 2 years child. It will permanent fix like fevistick.

                                      We can't change photo in google
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                                        S
                                        sachirout
                                        Oct 20, 2017
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                                        Rs 1196 is debited from my account but not credited to my friend's account when i sent money through googletez application on 17th october at 6:45 am..
                                        I have sent feedback already several times but no response from tez yet..

                                        Status - waiting for bank
                                        Disputed - under review

                                        Google transaction id: cicagideg7iabq
                                        Upi transaction id:[protected]

                                        Soo please help me sir...

                                        Thank you
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