Google India / Tez — data privacy breach

Address:

122018

Data privacy breach complaint

This is the second instance where i searched for “movers and packers” for my upcoming planned relocation and even though i did not consent to sharing my information with third parties (Namely, mover and packer agencies), i am receiving unsolicited calls for jio movers and packers, sahara movers and packers etc. I specifically contacted 4 agencies only by clicking on those particular search results and filling up those specific quotation forms. I didn’t consent anywhere in the course of my search to disclose my name and contact number to vendors (Movers and packers) other than the ones i solicited.

Why is google sharing my contact number, name and search results with other agencies? I have read the t&c and detail again and nowhere does it mention that based on my search result, my personal information and requirement will be disclosed with other similar vendors.

Jio movers and packers also informed me that they pay around ₹500 per month to google to get a data dump of all search results for movers and packers and they cold-call customers based on that.

This is an absolute breach on data privacy.