Google India / Tez — google pixel 2 xl phone - it has been a month i had sent my phone for repair and have not yet received it back.

It has been a complete month from the day i had send my phone (Google pixel 2 xl) to google support service for the repair. Let me just quickly make you go through the complete disaster that has happened in my case.

1st time
2nd august 2019 - i was facing some charging issues with my phone, so i called google support and they assigned to b2x and a guy named arpit came to my house to pick up my device.

2nd time
8th or 9th august 2019 - i got a call from vishal (Another b2x representative) that he has the phone now which was sent to mumbai for repair. When i went to collect that phone, there was dust particles inside the back camera on which vishal and april also agreed (I have call recording for the same). So i didn't accept the phone and phone was again sent to mumbai for repair.

3rd time
16 august 2019 - when i received the phone, it was in a good shape from outside so i accepted the phone and started installing all the required software. After using it for 1 hour i found out that the front camera is showing blurry image and i again called customer support for the same. They again assigned vishal came to my house to pick up my device which he did on 19th august.

4th time
22nd or 23rd august 2019 - when i received the phone back, the same issue was pertaining. I called support team and send a picture to them about the difference and they also agreed on the same and asked me not to accept the phone right now. They also assured that they will escalate the case further and will investigate the matter.

Till now, from that date, i have not received any update on my phone. I have called google support team 100 times from the beginning but no one there did anything. My case has been escalated 3-4 times but all in vein. At last, 2-3 days ago, they said that b2x guy will call and discuss the issue with you.
When i got a call from b2x guy, he said that this is a very small issue and you can ignore it. I mean comprising with the camera quality which is done by you on a phone for which i paid rs. 62, 000/-, is what i was supposed to hear.

Now whats happening is google has taken off their hands from my phone and telling me to talk to b2x for the same. On the other hand, b2x people are telling me that they can only do anything after getting any confirmation from google.

I am really stuck in between both of these companies. My phone has been with b2x for near-about a month and has been opened 4 times. Google says that they have best quality check, b2x says that they have best repair team.

I have attached all the service request number for your reference