Google India / Tez — Google Play Subscription

I took a free trial of an app called "Vocal Remover, Cut Song Maker" 3 days ago, i.e., 18th August. The subscription fees was ₹1699.

I cancelled the free trial on 19th August. I have attached the screenshot for reference

Today I got a message from my bank that the amount has been deducted from my account. I have attached the screenshot of this also below for your reference.

Please resolve this issue as soon as possible and refund my money in my account.

Thanks and Regards
+2 photos
Was this information helpful?
No (0)
Yes (1)
Google India / Tez customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Google India / Tez
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    19%
    Complaints
    1955
    Pending
    0
    Resolved
    381
    Google India / Tez Phone
    +91 80 6721 8000
    Google India / Tez Address
    No #3, RMZ Infinity, Tower E old Madras Road, 3rd, 4th and 5th Floors, Bangalore, Karnataka, India - 560016
    View all Google India / Tez contact information