Google India / Tez — lost money from my tez/google pay account

Address:Hyderabad, Telangana
Website:www.google.com

Hi team,

I lost money from google pay account but not credited to beneficiary account. I have seen option to raise request for lost of money. I tried by this option but its not at all taking a request.

Its looks like cheating customers. And after transaction partially done its showing a message like. With in 3 working days issue will resolved.

I done transaction on 5th aug, 2019. There is no action and status of my transaction. Its still showing status like in process.
Upi transaction ref id:[protected] on 5th aug 2019 for the amount of rs. 1780.
Please help on this.

Thanks & regards
Gangaraju
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