Google India / Tez — money debited and recharge not done.money not credited

Address:753009

I recharged my phone on 22nd july, 2019 through google pay. The recharge was not done. And i talked with the customer care executive. They said to wait for 3 days. I waited. Then after 3 days they said me to raise a dispute and said that within 7 days of raising a dispute the issue gets resolved. But even after 7 days the issue is not resolved. Now they are asking me to wait for another 7 days. I am not getting my money and also not able to recharge.
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    Google India / Tez Phone
    +91 80 6721 8000
    Google India / Tez Address
    No #3, RMZ Infinity, Tower E old Madras Road, 3rd, 4th and 5th Floors, Bangalore, Karnataka, India - 560016
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