Google India / Tez — Money debited but not received

Address:

Nagpur

We are not getting support from g pay it has been 10 days the amount has left the senders account but not yet recieved. The complain has been maied to g pay by sender as well as by receiver.
All the required document have been submitted. All the details given which were required and ask. We trust such things and wile any trouble we dont get help. Please look after it as a priority.
Thanks and regards