Google India / Tez — money debited, not credited

Address:Jones Kirubhakaran, 102a/15, TCS Nagar Ext, Koottappalli post, Tiruchengode 637214

Dear sir / madam,
I am writing to you to raise an issue about: money transfer & upi
The issue that is really frustrating, when i was desperately looking for money, the money which has been transferred is for an emergency, however led me cling on starving for money, the situation waxes and veined, transferring the money, i have transferred rs 1000 from [protected] with upi id[protected], and the transaction id is cicagkcrjyghsa, and rs 500 from [protected] with the upi id[protected], and the transaction id cicagkcrjevckw two different gpay account on 25/april/2020. It shows the transaction in the statement. But it is not credited in the account. Can you please help us on this, since it’s been a long time that we have expected the refund. Account debited but beneficiary account not credited for payments made by upi it occurred on: 25/04/2020, i have been trying to register my complaint online too with the bank, but without success. I even took out a mini statement from the atm for my account, wherein i again checked about the transaction. Clearly, the debit amount was only reflecting but there was no reversal. When i contacted my banker there have been no clear instructions or mechanisms for consumer grievance redressal for failed transactions, in-spite of all my needs, they led me to spend more for curating the possibilities to retrieve the cause and the money. I can even claim compensation for the money i spent is more than what i transferred, just to find a solution. However it took more of my time and led me frustrated so long that i am still struggling to recover the money and i have't got any constructive response other than a case filed by the upi.
Fyi case id [[protected]]
We will be pleased if you could return the money at the earliest possible.
I look forward to your prompt response on this matter. I would like to keep a complete record of my case, so please reply back via this email account.
Hoping for an early redress to my complaint,

Yours faithfully,
Jones kirubhakaran
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