Google India / Tez — money deducted but not received to beneficiary till now

Hello sir,
I send money to my friend on 03/11/2019 of rs504 from google pay app.
First he so in processing and after 3 day. Google pay show that money is sent successfull to recipient bank account. But but my friend's bank didnot recieve money of rs504. I also complain to google pay but they didnot send my money. I have also mine and my friends bank acoount statement. Please help me to get back my money
This is my transaction detail
Upi transaction id[protected]
Google transaction id - cicagkcwuungfa
Date - 03/11/2019