Google India / Tez — money deducted from my account but did not reached recipient's account | |
I did a transaction of 1000 rs on aug 29, it's status was showing pending, as it was urgent so i initiated another transaction of same amount which was successful and was well received by other person. After some time my 1st transaction also showed status of successful but i checked with other person, he did not received it. Can you please tell me where my money is and when can i get it back to my account. Attaching details below: Upi: [protected]@okhdfcbank Recipient upi: [protected]@ybl Date/time of 1st transaction: 29th august 2:08 pm Upi transaction id 1st transaction (Which is failed):[protected]I have raised a dispute in google pay app, but haven't received any response). Google transaction id 1st transaction: cicagkd6kp7wkw Date/time of 2nd transaction: 29th august 2:31 pm Upi transaction id 2nd transaction (Which is successful):[protected] Amount: 1000+1000 I checked with the recipient, he did not received the money even till today i. E sept 13. Was this information helpful? | |
Google India / Tez customer support has been notified about the posted complaint. | |
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+91 80 6721 8000
No #3, RMZ Infinity, Tower E old Madras Road, 3rd, 4th and 5th Floors, Bangalore, Karnataka, India - 560016
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