Google India / Tez — money not credited but debited from my account and rude service.

Google India / Tez — money not credited but debited from my account and rude service.

Y Yagna prasad choudary from Hyderabad, Telangana

Tez app is not at all seeming to be trust worthy as i have transferred my 10000 one week ago and not yet processed. Still it shows as in processing. When ever i contact them, simply they are trying to convince me to wait for 3 days initially to make the credit to the destinated account. Today is the 8th day. Ideally the transfer has to be happened as and when i do that but it did not happen and when ever i called tez app customer care they asked to wait for one more day and its been one week. Still no amount is shown in either of the accounts. Above all and apart from this, to my surprise their customer service is filled up with goons like nishita who was very rude on the call to me and not at all listening to my problem and it was my 6th call after tat and she was threatening to disconnect the call without even listening to me. Not sure what should i do now and my amount is still in the air. Dear complaints forum.. Please help me. Was this information helpful? No (0) Yes (0)
Google India / Tez customer support has been notified about the posted complaint. Aug 24, 2018 Updated by Yagna prasad choudary Tez app is not at all seeming to be trust worthy as i have transferred my 10000 one week ago and not yet processed. Still it shows as in processing. When ever i contact them, simply they are trying to convince me to wait for 3 days initially to make the credit to the destinated account. Today is the 8th day. Google Transaction ID: CICAgKD82of-LA UPI Transaction ID:[protected] Ideally the transfer has to be happened as and when i do that but it did not happen and when ever I called Tez app customer care they asked to wait for one more day and its been one week. Still No amount is shown in either of the accounts. Above all and apart from this, to my surprise their customer service is filled up with goons like NISHITA who was very rude on the call to me and not at all listening to my problem and it was my 6th call after TAT and she was threatening to disconnect the call without even listening to me. Not sure what should i do now and my amount is still in the air. Dear complaints forum..please help me.
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Comments

Kaipu Niranjan reddy

from Manuguru, Telangana

One of my friend will transfer 1000 rupees of amount through tez app.i am not getting any amount from tez but transaction history show the transaction is done.please find me a solution.thankyou.

manoj389

from Bengaluru, Karnataka

Money not recived to me also ..
and who was send to me that one not recived back why plz tell ..
its happend on 21july till not recive both o[censored]s money