Google India / Tez — no response on customer support number

Address:

Sri Sai Krupa Girl's Hostel, Near Nalanda High School, Shivbagh Colony, Ameerpet, Hyderabad, Telangana, 500016

I am being trying contacting google pay customer support number [protected] since last 3 days regarding my loss of money but no response from them. I am trying every day for about 5-6 times a day and waiting for 12-15 minuted for someone to receive the call from their team but no response from team, no callbacks received. I raised a dispute on the app, and have received an automated call, but occurred to be the same thing. I was on call for about 10 minutes and wasn't responded as well. It is just frustrating and irresponsible behavior of the organisation when they offer these many things and look after noon. I look forward for a call from the team