Google India / Tez — non refund of 03 failed transactions.

Address:New Delhi, Delhi, 110063

This is regarding issue related to failed transaction where the amount got deducted from my bank account but yet i couldn't get the money for unsuccessful transfer.

1. On 02nd december i made 02 transaction of rs.1500 +1500 via google pay upi but somehow the future pay wallet website showed failed transaction.
Transaction details:-

Ist transaction.

Date : 02 december 2018, 11:52
From :- roy. [protected]@okicici
To :- futurebazaar. [protected]@axisbank
Google transaction id: cicagkci0ttbug
Upi transaction id :[protected].

2nd transaction.
Date : 02 december 2018, 13:12
From :- roy. [protected]@okicici
To :- futurebazaar. [protected]@axisbank
Google transaction id: cicagkci0swphw
Upi transaction id :[protected].

2. On 01st december i made 02 transaction of rs.1000 + rs.1000 (Via google pay upi but again the future pay wallet website showed failed transaction 01 transaction and 01 transaction was succesful.

Date : 01 december 2018, 22:03
From :- roy. [protected]@okicici
To :- futurebazaar. [protected]@axisbank
Google transaction id: cicagkci4qqipa
Upi transaction id :[protected].

I raised the complaint at future wallet and i got response as the amount did not reach fuure pay wallet account.

Regards,
Prasun
[protected]
Was this information helpful?
No (0)
Yes (0)
Google India / Tez customer support has been notified about the posted complaint.
Dec 08, 2018
Updated by zicoroy
Dear Sir,

My COMPLAINT is still not resolved kindly tell google pay to refund my money.

Regards,
Prasun
Dec 11, 2018
Updated by zicoroy
Dear Sir,

My COMPLAINT is still not resolved kindly tell google pay to refund my money.

Regards,
Prasun
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Google India / Tez
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    19%
    Complaints
    1955
    Pending
    0
    Resolved
    381
    Google India / Tez Phone
    +91 80 6721 8000
    Google India / Tez Address
    No #3, RMZ Infinity, Tower E old Madras Road, 3rd, 4th and 5th Floors, Bangalore, Karnataka, India - 560016
    View all Google India / Tez contact information