Google India / Tez — not refund money play store to my account it's legally cheat peoples

Address:	Rajkot, Gujarat, 360005
Website:	www.google.co.in

Respected sir

I hvave never this trasction but goole play not give back refund amount so what i do take action right bcoz how many peoples they done and took money?

I need justice so please take action hawy

[protected]@gail.com
Google play account
+91-[protected]


Hi yogesh,

Thank you for contacting google support. My name is james and i hope you're doing good.

I am sorry to hear that you are facing this issue. To ensure the best and fastest resolution of your issue, i've escalated your case to our specialists. They'll reply to you with more information as soon as possible.

I appreciate your time and patience in this regard.

Have a great day!

Thanks!
James d
The google support team

Google google help center
© google inc., 1600 amphitheatre parkway, mountain view, ca 94043 usa google+ twitter

Yogesh jain
Thu, jan 3, 5:55 am (6 days ago)
To [protected]@google.com

Sir

I need my money back in my account right now

On thursday, january 3, 2019, wrote:
Google
Hi yogesh,

Thank you for contacting google support. My name is james and i hope you're doing good.

I am sorry to hear that you are facing this issue. To ensure the best and fastest resolution of your issue, i've escalated your case to our specialists. They'll reply to you with more information as soon as possible.

I appreciate your time and patience in this regard.

Have a great day!

Thanks!
James d
The google support team

Google google help center
© google inc., 1600 amphitheatre parkway, mountain view, ca 94043 usa google+ twitter

[protected]@google.com
Thu, jan 3, 4:05 pm (6 days ago)
Hi yogesh jain, thank you for contacting google support. I understand that you are concerned about the unauthorized charges made from your account. Please help
5

Yogesh jain
6:44 am (31 minutes ago)
To googlepay-support

Ok sir

So my last way to consumer court now ihave to do legal way bcoz you all fraud

On tue, jan 8, 2019 at 12:55 pm wrote:
Google
Hi yogesh,

Thanks for reaching out to google support about your google play balance.

I completely understand your situation. Unfortunately, as it says in our terms and conditions, i can't offer refunds for credit that has been added to your balance. I regret any inconvenience that this may cause you.

(Google play gift cards can be used purchase a wide variety of outstanding digital content from the google play store, including in-app purchases, google play music, and google play apps and newsstand subscriptions, they can also be used to purchase third-party subscriptions. However, they can't purchase hardware or accessories on the google store. Please see the google play gift card terms and conditions for all the details. Content is subject to availability by country.)

Thanks!
Deepak
The google support team

Google google help center
© google inc., 1600 amphitheatre parkway, mountain view, ca 94043 usa google+ twitter

Yogesh jain
6:50 am (24 minutes ago)
To consumer. Support, googlepay-support

Sir

Ihave wrong trasfer to google play account i have been to lost but thay told me no money back it's not over reuls and regulation so sir what i doall mail atch.in this mail.

Please help me do somthinthing

With regards
Yogesh
+91-[protected]
[protected]@gmail.com

— forwarded message —
From: yogesh jain
Date: wed, jan 9, 2019 at 6:44 am
Subject: re: fwd: your google support inquiry: case id [[protected]]
To:

Ok sir

So my last way to consumer court now ihave to do legal way bcoz you allfraudd

On tue, jan 8, 2019 at 12:55 pm wrote:
Google
Hi yogesh,

Thanks for reaching out to google support about your google play balance.

I completely understand your situation. Unfortunately, as it says in our terms and conditions, i can't offer refunds for credit that has been added to your balance. I regret any inconvenience that this may cause you.

(Google play gift cards can be used purchase a wide variety of outstanding digital content from the google play store, including in-app purchases, google play music, and google play apps and newsstand subscriptions, they can also be used to purchase third-party subscriptions. However, they can't purchase hardware or accessories on the google store. Please see the google play gift card terms and conditions for all the details. Content is subject to availability by country.)

Thanks!
Deepak
The google support team

Google google help center
© google inc., 1600 amphitheatre parkway, mountain view, ca 94043 usa google+ twitter

Summary of your claim
Claim id:
[protected]
Date submitted:
Jan 1, 2019
Status:
Completed
We sent notification of the results to [protected]@gmail.com.
Your unauthorized purchases
Purchase date
Description
Amount
Amount refunded
Dec 27, 2018
User-provided date and amount
₹4, 500.00
₹0.00