Google India / Tez — payment amount is deducted from my bank account but not credited to merchant

Raks1402

Address:

H.no- 1, Daujidham Colony Damodarpura Mathura, Mathura, Uttar Pradesh, 281006

Sir/ ma'am i do my fees payment through google pay on 13 jan 2020 nearly at 9:20 am. The amount of rupees 3150 had been deducted from my bank account but not credited to the merchant hence my fees is not payed. The google transaction id is cicagkdu0omxbw and upi transaction id is[protected]. I call the sbi customer care but said this is third party app and contact to the site from where you do payment. So please resolve this issue. Last date for fees payment is 15/01/2020 and after that i have to pay fine. Please help me.

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Comments

Harshit65443

On 2nd August 2019 i transfer money to another account of Rs 32000 but still they are not credited i attach screenshot of this

aj3july3883

Made an attempt of Payment of rupees 240, somehow failed on 24th Dec 2019
As on date, amount has not been refunded and received back.
Please look into this as your google get help service is pathetic which made me wait for almost 16 min to speak to your executive which eventually unsuccessful