Google India / Tez — payment failed and amount deducted from my account

I have done a payment with google pay on 10 september 2019 to swarnandhratoursandtravels amount of 9000. Google pay said payment has failed. It is showing payment processing by partner bank. I have raised an dispute for that transaction in google pay. They said in dispute, we will notify you when there is an update. Three and half months time passed still they didn't resolve refund issue.