Google India / Tez — payment failed at merchant end

Address:

500038

On 21st oct i did a transaction worth 657.50/- towards my gas bill paymemt the transaction id[protected]

Transaction done through google pay.

The merchant is saying we didn’t received the payment but at the bank it was a successful transaction.

I’ve tried all the possible ways to communicate my issue to bank people and the gas agency but people are not responding in a proper way.

My contact number is [protected]

Kindly resolve my issue