Google India / Tez — payment unnecessary

Hi
My money has been deducted from my bank account from google. I called google regarding my problem and spoke with gaurav. I asked his full name and he does not told his full name. He has not helped me and was talking nonsense over the phone. I am not satisfied with his work and status

My problem is still not resolved. Please help me with my problem as my money has been deducted from my bank account from google