Google India / Tez — recharge showing successful in google pay but recharge not done

Address:Jhunjhunu, Rajasthan, 333042

I made a recharge on 8 aug. 2019 on google pay for jio prepaid.in google pay showing recharge done but in real recharge not complet. I raised a complaint in google pay but they are saying that there is no problem and recharge done. I also check in my jio app and recharge history but there is no recharge done after june 2019. What i need to do?
I'm attaching google pay transaction details and my jio app racharge history screenshots.
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Sir.. 14/08/2019 morning 8:35. Amount 5000 transaction. But my account debited there amount not go already 3days complete but amount not coming

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