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[Resolved]  Google India / Tez — transaction failed and money debited from bank

I made a transaction from google pay on 01/07/2020 at 08:21pm of rs.199 from my google pay (Tez). The upi transaction id for transaction is cicagkcpj9mvqq and upi transaction i'd is[protected]. Transaction was failed and my amount was deducted from bank. I raise complaint in google pay customer support that case id is [[protected]] but still i didn't get my refund.
transaction failed and money debited from bank
transaction failed and money debited from bank
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Complaint marked as Resolved Jul 25, 2020
Company still not resolve my complaint

Complaint Status


[Jul 12, 2020] Google India / Tez customer support has been notified about the posted complaint.
Updated by ankithuawei Jul 25, 2020 Transaction failed on[protected] and today is[protected]
Refund still pending

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    Google India / Tez
    Customer Care Service
    Customer satisfaction rating
    23%
    Complaints
    1512
    Pending
    0
    Resolved
    354
    Google India / Tez Phone
    +91 80 6721 8000
    Google India / Tez Address
    No #3, RMZ Infinity, Tower E old Madras Road, 3rd, 4th and 5th Floors, Bangalore, Karnataka, India - 560016
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