Google India / Tez — unauthorised transaction

There was an unauthorised transaction in my account worth inr 6983 on 26th of august 2018. I have reported the same to google but the issue has not been resolved yet. The transaction remarks denote google young joy. Initially, there were transactions of inr 69 that happened thrice and followed by this transaction. The inr 69's transaction got credited back but inr 6983 never got credited.

This was the reply i received from google - "we were unable to confirm fraudulent activity on the purchases"

There are lots of people who have been affected by this. This needs to end completely.
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Rs. 60 deducted in my bank account but neither received beneficiary account nor refunded in my account.
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