Google India / Tez — upi qr code scan payment is failed but money deducted from account when I reach to service no response

srisunny

from Hyderabad, Telangana

Address:

Hyderabad, Telangana, 500018

I have paid money to my broadband service from upi qr code scan money deducted from my account but partner site saying money is not reflected when. I reach to Google Pay ( Tez ) application team there is no proper response. Please help me with this. After the transaction I even raised a dispute from the transaction menu as per the guide lines but there is no response post that I connected to Google team those guys asked me to get confirmation mail from client team which I paid to I have done that and updated to Google team in my next conversation but still there is no update and money not get paid to me back.

Account info: [protected]
Amount transfered : 3000
Date of transfer: 29-Jan -2019 3:11 PM

Please help me with this.

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Google India / Tez customer support has been notified about the posted complaint.

Feb 08, 2019

Updated by srisunny Hi Team,

Google team not responding and not even single response message from them. They are simply ignored and not even responded for my dispute in their application as well. Please help me with this.

Thanks
Srinivasa Rao P