Google Pay — dispute not resolved

Sir, i have sent money to my brother 4 weeks ago the money was debited from my account but it wasn't sent to my brother. So, i waited 3 days but the money hasnt been credited to my account nor it was transfered to my brother. I have reported dispute but there is no status and it has been more than 3 weeks since the dispute is given. The details of the transaction is mentioned below:
Upi trans id:[protected]
Google trans id: cicagkdg-pe-na
From: [protected]@okicici
To: sivaprasadvenkatesan.[protected]@okicici

Please look into this problem i am unable to do any other transaction as well.
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My father made transaction on 8/07/2021.money was debited on our account.but not credited receipant account .waiting 6 days but not credited.

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