Google Play Store And Kespersky Antivirus — I didn't get activation code

Address:	East Godavari, Andhra Pradesh, 533006
Website:	Google playstore

Order number: gpa.[protected]
Order date: jun 20, 2016 8:19:57 am ist
Itemprice
Kaspersky internet security 1-year license (Kaspersky internet
Security)₹149.00
Tax: ₹0.00total: ₹149.00
Payment method:idea

I have purchased kesper sky mobile antivirus on google play store through idea but i did not get activation code, so many time i send mails to kesper sky customer care but they didn't solve my problem please solve my problem.