GoPaisa.com — cashback of rs. 500 /-

Address:

Jamnagar, Gujarat, 361001

Dear sir,
Gopaisa wallat id. – ca sagar madani
Name :- sagar r. Madani
I had purchased two t-shirts from gopaisa mobile app from jabong.com details are as follows:
Sr. No. Product name order id purchase / transaction date ref. Id invoice amount offer used of go paisa cashback pending amount (Rs.)
1 v neck t shirt [protected] 25/10/2017 nlf5qvb2vdjuc1c 262.50 rs. 250 cashback on all purchases of rs. 250 and above 250.00
2 slim fit henley t shirt [protected] 26/10/2017 k09j9a2tn28olbd 262.50 rs. 250 cashback on all purchases of rs. 250 and above 250.00
Total 525.00 500.00

Invoices and all necessary screenshots from mobile as evidance of this purchases are attached herewith. (Kindly first check and then give your # excuses)
Moreover, 90 days are duly completed from the date of purchase. I had raised query to your customer care few days ago. They told me some # advise which is not relevant to me. I had acknowledgement & confirmation screenshot (Kindly check) regarding confirmation of cashback amount.

Now, i am eligible to get cashback of rs. 500. But, due to your bad and rigid customer service, i am not getting my cashback. It is clear that you are cheating with all this type of offers and when time comes, you give some # excuses.

I am forwarding this query mail to online consumer forum. I am very unhappy with your behaviour about pending cashback claim.

Kindly look into this matter and solve as early as possible and give cashback in my gopaisa wallet.