Bharat Petroleum Corporation Limited (LPG Division) — Not getting the LPG due to non issuance of New Consumer Number.

Address:

East Delhi, Delhi

I Kamal Sarkar, S/o Late Shri G.D.Sarkar , R/o D-265 ,Gali No.11, Laxmi Nagar Delhi-110092 , having connection since 13th january 1985 ,Consumer No.6076 with the distributor M/s Kitchen care, School Block Shakarpur, Delhi-110092. Now after the death of my father I had given the application to transfer the same in favour of my mother along with all the relevant documents desired by BPCL and the Dealer M/s Kitchen care on 27th January 2012.

Till date the said connection neither got transferred in favour of my mother Smt.Jyotsna Sarkar nor the cylinder till date after this. We have been following up with the dealer since january 2012 and everytime getting a note that the said documents have been sent to BPCL for further action. We have been hanging around between BPCL and the Dealer M/s Kitchencare and unable to understand our real fault.

After the implementation of new rules the dealer is saying that you have to buy the LPG cylinder in Black and have to Pay Rs 1400/- for this. It is really ridiculous to find the attitude of the dealer and BPCL,Mr.Ramesh Joshi, Sr.Manager (Kichen Care) is forciing us to buy the cylinder in the above mentioned price which is beyond the capacity of my mother.

Our latest complaint no. with BPCL is 40066551 dated :4.10.12 , till now nothing happened.

My pledge is to request for an immediate transfer of account in favour of my mother and supply of LPG cylinder immediately. As a consumer we have been harassed due to the technical and admin problem of BPCL since last 10 month. How long we have live on the mercy of corrupt people forcing us to buy the cylinder on Black price .

Seeking an immediate support from the consumer complaint forum to come out of this problem.

Kamal Sarkar
C/o Jyotsna Sarkar
D-265, Gali No.11, Laxmi Nagar,
Delhi-110092
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