[Resolved]  Gowarranty.in — Damage protection plan for tv

I had called gowarranty customer care today to raise a service request for my device. but the customer care team is telling me that they will not raise a service request. i was not expecting this type of service from gowarranty. i request gowarranty to raise a service request or provide me the refund of the plan if they will not be able to help me out in this regard...

plan name: damage protection plan for television
plan amount: 750

please reply to this mail as soon as possible and help me out in this regard...