Grahakseva.com — call from fraudster

Address: 500011

My paytm account no. Is [protected].
On 14/02/2020, i received call from no.[protected], saying, kyc updating is pending and account will be blocked, today. Replied i will go to kyc center and do it. He said, not required, follow the steps i say, it will be done through your cell.

He asked to login to paytm account and asked to go to pay and then asked to type debit card number. Replied, card is not available now as i am not in my house. When will you reach house? Replied, at least 1 hour. He said, contact you after 1 hour; but not contacted

Then i went to kyc center and i updated. (14/02/2020).

On 15/02/2020, the same person was again on line and told, kyc is to be done now, as it could not be done yesterday. Replied kyc was done from kyc center, yesterday itself. He said, it can't be done like that, you have to do and insisting to login to paytm account. I didn't agree. He told, your account will be blocked. I said, 'ok'.

Call ended. Seems this call is from fraudster. But there was no warning from paytm from such cheats.

If this is from fraudster, you my give cautions to the customers.
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GrahakSeva.com customer support has been notified about the posted complaint.
Feb 18, 2020
Updated by Sebastian C S
will give later
 
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