Address: | Mumbai City, Maharashtra |
Greendust.com has pathetic service levels. I had ordered a DVD player which was received promptly but the remote control does not function. I lodged a complaint but never heard back from the service centre despite multiple reminders. Moreover, there is no call centre support. This is a scam.
Satej
05 Dec 2013
Support Center » Ticket List » 46528
FW: Order[protected] Product not working (Reminder 1)
Ticket Details
Ticket ID:
46528
Department:
GreenDust Support
Status:
Open
Priority:
Urgent
Created On:
22 Sep 2013 20:47 PM
Last Update:
05 Dec 2013 22:14 PM
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Status:
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Priority:
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Conversation
Satej Salvi
Posted On: 05 Dec 2013 22:14 PM
[protected][protected][protected][protected]
I have not received your response despite repeated reminders. Disgusting service. I am lodging a complaint with the consumer court.
Satej Salvi
Posted On: 01 Oct 2013 03:37 AM
[protected][protected][protected][protected]
Reminder 2
--- Original Message ---
From: "GreenDust"
Sent: 22 September 2013 16:43
To: [protected]@hotmail.com
Subject: [#46528]: FW: Order[protected] Product not working (Reminder 1)
Satej Salvi,
Your Ticket has been received and a member of our staff will review it and reply accordingly. Listed below are details of this Ticket. Please make sure the Ticket ID remains in the subject at all times.
Ticket ID: 46528
Subject: FW: Order[protected] Product not working (Reminder 1)
Department: GreenDust Support
Priority: Medium
Status: Open
You can check the status of or reply to this Ticket online at: http://support.greendust.com/index.php?_m=tickets&_a=viewticket&ticketid...⇄
Please do let us know if we can assist you any further,
GreenDust
Operator9
Posted On: 22 Sep 2013 22:03 PM
[protected][protected][protected][protected]
Dear Customer,
We have forward your request to concern team
Thank You
GreenDust
Satej Salvi
Posted On: 22 Sep 2013 20:47 PM
[protected][protected][protected][protected]
Reminder 1.
From: [protected]@hotmail.com
To: [protected]@greendust.com
Subject: Order[protected] Product not working
Date: Wed, 18 Sep 2013 10:38:23 +0530
Hi,
I received delivery of my order[protected]Philips DVD player) yesterday. The remote control for the player is not working. I would request you to please replace it.
Thanks, Satej Salvi+91-XXXXXXXXXX
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