Greendust.com — Transaction fails but order is not displayed adn sayiung the amount is not reversed on spot

Address:

Hyderabad, Andhra Pradesh

My order no: 22480472 i got the message as transaction is failed and deducted the amount when placing the order and i did not show where i have to check the orders or what 's happening over here why this messages are getting and why this kind worst kind of designing is developed. No common sense of getting emails/messages. And customer care officers are replying me that they are go and check your order but i am unable to check the orders and what's happening here still they are not not understanding my questions and what is the problems and what kind of suggestions they giving they dont know. Without my permission they are transferrring the call to other officers.In this case why these resources allocated. There is no proper communication and reply of calls/messages even they are not in correct track of customer assistance and managing and talking with the customers and behaviour is too worst. Why this ads are coming and showing the messages even this site very worstly developed and no proper guidance like orders checking also not aware properly where we can check exactly. Seeing this feedback is very worst service offering by greendust. Without seeking my permission they are saying that cancel the order. So why this service is implemented and why this deductions are happened. There is no proper contact to convince the customers with the team.