[Resolved] Grofers — amount taken but its not delivered | |||||
Order id: gr[protected] Charged by the amount which is not delivered.in my list following are the items: 1. 25 kg sona masoori rice (1 x 25 kg = 799 rs) 2. 10 kg sona masoori rice (1x10 kg = 364 rs) 3. Grocery farm supreme cumin (1x200 gms = 48 rs) 4. Surf excel matic top load (3x2 kg = 840 rs) Total bill is 2001 rs after all discount. Delivery guy delivered items except 25 kg sona masoori rice (Item no 1 which is worth 799 rs) asked 1400 rs (Actually price is 1202rs) from my mother while payment time. He took 198 rs extra and promised to bring rice and will take rest amount i. E. 601 rs. When next day i complained to customer care, at first they denied this and later agreed to return the amount in their wallet. Why i should accept the wallet money as grofers promised and took money and returning back in wallet (So that again will buy and experince the same) Was this information helpful? | |||||
Apr 3, 2018 Complaint marked as Resolved Thanks to Grofers team for resolving my issue. | |||||
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