| Address: | Gurgaon | | Website: | Grofer.com |
Its really shame thing. I ordered many items from grofers and its suppose to deliver on 22nd of march but it got rescheduled for 2nd apr. I still not raised any complaint for the same but today major wrong things happens with me and its done by your delivery partner i received call from chandan kumar and he told me if i want my order i have to come out side and need to reach on his location which is 2 to 3 km far distance from home. I clearly denied to come and i told me you have to deliver at home location he said he ll cancel my order if i ll not come becoz he said he does not have location knowledge i told him i ll guide but he denied and i told him i ll mark compliant against him he said jo krna h kar do what ever you want to do he ll cancel. I raised issued on call with wasim from customer care he also not helped me and also i received call back from piyus he regrade for the same wt i faced and he told me he will he me to deliver to deliver item to me but still no resolution. Lastly i received call from chandan he said last time i m asking i ll come or not i said no but he marked as a derived my product i called him to ask why he marked delivered he said it his wish gain some argument happened and after that your delivery boy chandan abused me. Its really shem on you this kinds of # happening with me it is not acceptable i need proper action on it shame on you and your services i need call back. I need my item today you guys harassed me. I have call recording i am going to post on twitter right now.
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Saurabh
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