Grofers — complete order was missing and reschedule

Website:Grofers

Hi i made 3order on 14 15 october 2.34 separately. 14 october worth order 2003 and 619 worth order was deliver. On time but 2nd order worth 1033 was not delivered. On 3rd delivery i complaint to delivery boy he said delivery will happen today. Order was missing after waiting i message and cancelled order. Order was showing packed. Auto reschedule for wednesday night 9 to 11. I order some pooja item and sweet. They failed to deliver on time it suppose to deliver monday night before 9. They hold my money till sunday till i cancelled order. No response and they are giving excuse.

They are promising 150 percent on missing item. Here complete order was ok missed out. I tried to request for delivery they didn't. I asked to credit at least 20 perecent but no

They give excuse that weather reason. If weather reason than 3rd shouldn't delivered to my place.

All item was missing and i want raise 150 percent claim on failure of entire order item missing. Next day morning after 8.30 i cancelled after having word thorough chat and delivery of 3 rd order.

No phone calls or apologies or anything from the. It is cheap attitude towered consumer

Consumer law concern they failed to deliver item on time and i have waited at least 12 hours for update and delivery. Till now no response i got. Horrible experience with them.
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Oct 20, 2017
Updated by jigisha 7777
Please sent me doc by email
Oct 20, 2017
Updated by jigisha 7777
Can't read anything please write me email.
Oct 27, 2017
Updated by jigisha 7777
no call no respose
Nov 08, 2017
Updated by jigisha 7777
No response
Nov 09, 2017
Updated by jigisha 7777
No response so far
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    Grofers Address
    Plot 64H, Sector 18, Gurugram, Haryana, India - 122001
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