Grofers — missing and damaged product

Address:	Thane, Maharashtra, 400604
Website:	Grofers.in

Dear Team,

My order id is ORD[protected], there are many items missing and damaged.

Well list of missing products.
1. Jim jam biscuits
2. Almonds

List of damaged products.
1. Tata salt.

I have received refund for jim jam biscuits and tata salt, but i haven't received any refund for missing almonds packet.
Well customer care confirmed with delivery executive and informed me thrice that the Almonds was not missing .

I was frustrated with the service, so I'm writing this message. So that my problem will get resolved asap.

I'm attaching the screenshot of the reply from their end.

Thanks & Regards
Akash Shantilal Panchal
+91-[protected]