Grofers — Missing my products in my order and deliver products were bad taste and smell

My reg mob no [protected] in grofer through which I place my orders and today my order were delivered but 3items were missing so I contact to customer care for this misconduct and they need some time to recheck when I check now they blocked my grofer account and didn't resolve my query is this fraud happening by grofer with customers these days..
???

What should I do? Should I take this matter highlighted with social media?

U r simply snatching our harden earnest money