[Resolved] Grofers — Money deducted but order failed

ArchitGaur

from Pune, Maharashtra

Address:

Grofers india

Name : archit gaur

I made an online payment on grofers through airtel wallet. Money was deducted but order is showing 'not completed'.

Amount deducted : ₹ 1002

When i contacted my bank they replied that your transaction is successful and money is successfully transferred to grofers. But grofers is saying that they didn't received any amount. Even while paying the amount in end it was showing that transaction successful but on grofers page it was showing - 'order failed'.

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May 30, 2020

Complaint marked as Resolved

Pathetic service by Grofers. Money was successfully transferred to them right then. But order was not placed. To refund my amount i had to do lot of things. I emailed them many times. Refunded my amount which took more than 8 days. 0 🌟 to Grofers.

Grofers customer support has been notified about the posted complaint.