Grofers — money deducted order not placed | |||||
Dear sir /ma'am I have placed an order, today (30/03/2018) by making a payment through credit card. The order has been cancelled by grocers, as it was not reflecting in 'my orders'. I request you to credit the amount of 6058 in my credit card account. I contacted the grofers customer care number :[protected] immediately and i was told that the money will be refunded within 2 days. The reason given was technical fault but on going through several customer complaints i could see this as a common factor - money deducted but order not placed'. I feel this is like a huge fraud in process. Retaining customer's money and using their funds for a couple of days. I request the forum to look in to this matter seriously and also arrange to refund my money immediately. Was this information helpful? | |||||
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Plot 64H, Sector 18, Gurugram, Haryana, India - 122001
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