Grofers — not delivering my orders since last 2 week

Address:	400072
Website:	Grofers.com

Order id : ord[protected]
This is one the pathetic grocery shopping site in india.
They are rescheduling my orders since last 2-3 weeks and not delivering it.
Money has been deducted but no delivery of orders.
Whenever i call to their customer care no. -[protected] it keeps saying "all our agents are currently busy, please be on line." i was on line for 10-15 mints and finally a lady picked up my call. After telling her my issue she said one of your item was missed during procurement which is why it is getting rescheduled again & again.

If this rescheduling keeps on happening i will flood every single social page of their's with my complaints.
Hope to get a answer and my issue resolved.