Address: | Grofers India Private Limited Plot 64H, Sector 18 Gurgaon, Haryana – 122011 | Website: | Www.grofers.com |
I have placed 2 nos order on grofers dated 19th march vide order id's ord[protected] and ord[protected] where the order expect to deliver on 21st march. I paid total amount for both orders are rs 2692/- with total discount of rs 1085 as mrp of product was 3777.
Due to sudden lockdown my order was rescheduled to 14th april and i have no issue with that since this was the nation requirement and need of hour.
One fine day probably on 6th april grofers has cancelled my order from there own wish and refund the amount of rs 2692/-, but when i visited there app the all groceries are available with higher price and i was forced to buy those and i placed another order for almost same groceries for rs 3956 vide order number ord[protected] and all those are delivered on 12th april.
Now i asked grofers to return difference of money as they cancelled order from there own wish and supplies same groceries before the scheduled time on higher price but they denied to give any refund. I request you to please look into this fraudulent activities doing by grofers to earn money on this lockdown situation where consumer have no choice.
Moreover they stop applying orange cash on there site which they issued to customer in orange bag day sale which is also cheating.
They supplied kankar pathar atta vide order ord07705546 for which they not listening customer greviences and cancel my request of refund.
I can say government needs to take action and cancel grofers license. Was this information helpful? |
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