[Resolved]  Grofers — order id: ord[protected]

Address:Gurgaon
Website:www.grofers.com

For the above cited order which was placed on 21/03/2020, i had made an online payment of rs. 1202/- initially and later added a few left items for rs. 570/- and paid online. Ie., i had made a total payment of rs. 1722/- online. Now that after having waited for more than 10 days, i received a sms stating that the order is cancelled without giving any reason thereof and that a refund amount of rs. 657/- (Includes 137 grocers cash) has been initiated which would take 7 -10 days for credit into my account. Where has the balance of rs. 1065/- gone?? Why only partial refund has been initiated?? Money doesn't grow on trees!! It's my hard earned money and i want the refund or supplies worth that amount immediately!!
Was this information helpful?
No (0)
Yes (0)
Aug 12, 2021
Complaint marked as Resolved 
Apr 03, 2020
Updated by VENKATESH KUMAR Balisavira
No response
Verified Support
May 13, 2020
Grofers Customer Care's response
Hi! We're unable to track any order from the mentioned ID. It'd be great if you may recheck the ID once and best possible will be done.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Grofers
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    11%
    Complaints
    481
    Pending
    0
    Resolved
    50
    Grofers Address
    Plot 64H, Sector 18, Gurugram, Haryana, India - 122001
    View all Grofers contact information