Grofers — payment/refund not received.

Address:

New Delhi, Delhi, 110018

I placed an order of over rs 2000/- on 17/03/2018. It refused to deliver several items and so as to make it to rs 2000/- spent time looking for other products and fill my cart. When i placed an order it was worth rs 2016. The amount was deducted from my bank account but the grofers website showed a message of transaction failure.

The website showed the message "the payment failure. If the amount has been deducted from your bank it will be refunded shortly"

The said amount has not yet been refunded till date and i want the same be refunded at the earliest.