Grofers — re - scheduled my order 2nd time without any information

My name is janardan i am a permanent customer of grofers. I ordered 25+ times from groffers.
But not i am very disappointed my order i'd is ord[protected] i ordered items on 2/7/2020 delivery date is 8/7/2020 due to technical problem they reschedule my order on 11/7/2020 again they said we will reschedule your order on next slot.
I wanted to know what's the problem?
I talked with customer care that they cancel my order now n refund my promo code which i applied and also return my club bachat memberships which i used. But they are not agree they waste my precious time😠😠
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