Grofers — service commitment failure- wrong commitment (pune grofers) | |||
Dear Sir/Madam This is in reference to Order No. ORD[protected] dated 28 june 2019. The order was supposed to deliver on 29 June 2019 between 8-11 PM but it was not delivered due to address not found reasons.i am taking continious follow-up with delivery boy on phone, whatsup.Then Grofers rescheduled delivery to 30 June 2019 between 10-1 PM but again it was not delivered due to operational reasons delivery boy switch off his phone.than again i am call to grofers customer care overall 30 minutes call on hold no one takes calls. It's really disappoited. If Grofers cannot deliver the groceries, This is a complete failure from Grofers. I shouldn't be penalized. Requesting again. I am still waiting for delivery today 02 july 2019. Was this information helpful? | |||
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